First Texas Honda

Excellent Ross is a great person. He answered all my questions regarding the car and introduced new features of the car. Besides, he cleaned up the car before m Ross is a great person. He answered all my questions regarding the car and introduced new features of the car. Besides, he cleaned up the car before my purchase. The experience is pleasant. More

Thanks Nice Job, Thanks for the loaner and the sale support. They did an excellent job of helping me with my car. Small issue with broken rear wiper. Nice Job, Thanks for the loaner and the sale support. They did an excellent job of helping me with my car. Small issue with broken rear wiper. More

Absolutely in love with my new car! I had the best experience you could hope for for my first time car shopping. It was absolutely awesome and I am thankful for Amanda being so knowledge I had the best experience you could hope for for my first time car shopping. It was absolutely awesome and I am thankful for Amanda being so knowledgeable and friendly. More

Great service Both Anthony and Aaron were super friendly. Aaron was very helpful and made sure I get a fast service. The waiting area was nice, too! Both Anthony and Aaron were super friendly. Aaron was very helpful and made sure I get a fast service. The waiting area was nice, too! More

Customer focused I found the service to be efficient, thorough, price sensitive and communicative. Focused on the customers time and satisfaction. They even provide I found the service to be efficient, thorough, price sensitive and communicative. Focused on the customers time and satisfaction. They even provided a very nice loaner since they needed to order a part and kept my car an extra day. More

Perfect Liz was friendly, helpful, honest and transparent through our purchase process. No games played, no pressure just friendly and customer centered servi Liz was friendly, helpful, honest and transparent through our purchase process. No games played, no pressure just friendly and customer centered service. Highly recommend her! More

free recall service In and out...10 am app,, loan car, maybe 2 hrs, zippo, DONE! Hardly any waiting for paperwork. My rep DJ could not have been more pleasant, courteous In and out...10 am app,, loan car, maybe 2 hrs, zippo, DONE! Hardly any waiting for paperwork. My rep DJ could not have been more pleasant, courteous and helpful. First Texas Honda has the service process down to a science. Even a kiddo kitchen play area for busy parents. More

Fantastically friendly Allow me to provide a little context -- I was quoted a $2800+ repair for my 2010 Honda Civic (steering system issues - rack and pinion assembly, etc.) Allow me to provide a little context -- I was quoted a $2800+ repair for my 2010 Honda Civic (steering system issues - rack and pinion assembly, etc.). Ouch. I'm a loyal customer to First Texas Honda, so I figured I should be able to ask for some sort of discount. Thankfully I was painlessly given a 10% discount, however I feel I may have been able to ask for a bit lower, but I was very pleased by their willingness without any push back. Anthony was tremendously helpful throughout making sure I was taken care of with a loaner vehicle for a few days (brand new 2018 Honda Civic), even when my car was finished he patiently let me keep the loaner because I had recently lost my debit card and was waiting for my debit card to come through (my credit card had been used in the meantime and available credit was less than the repair -- I ended up being able to raise my credit line for free with Discover). I also feel like Anthony was very personable -- he responded to all of my questions with patience, he gave me time to think over my decision on whether or not to repair, and shared what he would do if in my position. Also, I somehow often run into AJ when I need to get regular car service (oil changes, etc.) and he is a great, friendly and helpful employee as well. I don't doubt that First Texas Honda is at a bit of a premium in terms of cost but I am paying for good customer service, trustworthy diagnosis and informed service repair, and I feel like they bring that with smiles. I also never feel pressured to take care of something that I do not want to get fixed. More

Never Disappointed Jay Jank has been my service advisor for more than a year now. I couldn't be happier! This guy deserves recognition. Jay is always quick to respond to Jay Jank has been my service advisor for more than a year now. I couldn't be happier! This guy deserves recognition. Jay is always quick to respond to my service needs, and he always offers alternatives as a means of showing me the bigger picture and giving me choices when it comes to my aging car. I've never taken my bad-xxx 2009 V-6 Accord Coupe anywhere else, and nobody but First Texas Honda ever touches my car. I have faith in First Texas Honda, and I trust them completely. I bought my first "brand new" Honda (Civic Si) at First Texas back in 2006, and they have been my trusted dealership ever since. Thank you!! More

Perfect Thank you for making my experience stress free. I am very happy with my new car. Everyone worked quickly, and I was able to get my new car fast. Th Thank you for making my experience stress free. I am very happy with my new car. Everyone worked quickly, and I was able to get my new car fast. The paperwork didn't take long at all. More