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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

January 03, 2018

Regular Check-up and Oil Change The person who helped me, Aaron, was extremely courteous and helpful. My only issue was with the person who scheduled me the previous week - she di More

by David Lauterstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
Jan 04, 2018 -

First Texas Honda responded

David, thanks for being a customer of ours. We're glad to know that Aaron was able to take great care of you! We appreciate the feedback and will be speaking with our call center to ensure that the potential wait times are better communicated at the time of booking. Thanks for the great review and we look forward to seeing you next time. -The Team at First Texas Honda

January 02, 2018

Service Review The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the More

by BR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 04, 2018 -

First Texas Honda responded

Thanks so much for your review! We're happy to know everything went smoothly and if there's anything we can help with in the future, be sure to let us know. Take care. -The Team at First Texas Honda

January 01, 2018

Meeting Jack Wright as my new Service Advisor Since Trudy Adams no longer works there, it was recommended by a friend that I use Jack Wright. The wrench showed my oil at 15 (for the past 3 weeks) More

by cold brew coffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills, Jack Wright, Natasha Perkins, Angelica Gomez
January 01, 2018

Service & Tire Replacement Service was done in a timely manner. My service rep was occupied and so Andre took care of me so I did not have to wait. Eric helped me compare tire p More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie, Eric Schoen
Jan 04, 2018 -

First Texas Honda responded

Joseph, we're happy to hear that you found a great value in our services! Thanks for your review and we'll see you next time. -The Team at First Texas Honda

January 01, 2018

Easy Purchase! Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it a More

by Anthony - Shortblondeguy . Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera
Jan 04, 2018 -

First Texas Honda responded

We're happy to know that everything went smoothly, Anthony! Thanks for choosing us and enjoy. -The Team at First Texas Honda

December 30, 2017

Superb service Jay Jank is our new service supervisor. He is professional, courteous, and answered my repeated question patiently. Even though I miss Trudy who h More

by ALHonda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jank
December 30, 2017

Smooth First Car-buying Experince From start to finish the whole car buying process was very easy and got me the car i wanted. Compared to what i was expecting from other dealerships t More

by Kenneth Funk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Kristin Hiler, Renee Velasco
December 30, 2017

Purchase of CRV Excellent Service provided by Eddie S and associates. They found just the 2018 CRV color I wanted and had it delivered at superior speed. Thanks for More

by joyce a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Kun, Eddie Sifuentes
December 30, 2017

Service Assistance I was very satisfied with the efficient and courteous service, especially on a very busy and cold day. I was worked in and was informed as to what I n More

by johnbohn@aol.com
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
December 30, 2017

Experience of buying an HRV It is already a fun thing to do... buy a new car, but Karl Lewis and the folks at First Texas Honda make it a real pleasure. Karl is a friendly guy an More

by EngineerGirl_12/2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jay Jank, Attila Kun
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