First Texas Honda

Vast improvement, great experience It’s been a while since I have had service at First Texas because my first major service I had to have done there did not go well. The actual repair w It’s been a while since I have had service at First Texas because my first major service I had to have done there did not go well. The actual repair was fine, but communication and transportation was a mess. I’m very happy to say that after this last experience, I was incredibly pleased with how easy everything was this time around. The service department seems to have been totally overhauled and vastly improved. It was a great experience. I’d definitely be willing to go back again! More

Best experience I have had buying a car Greg Powell is a great salesman. Always kind, no high pressure tactics and professional in every way. I really like this dealership because every Greg Powell is a great salesman. Always kind, no high pressure tactics and professional in every way. I really like this dealership because every single person I have had contact with there treated me like a special guest. Loved the personalized coffee shop and all the little extras that didn’t get unnoticed. Chris Sutton personally made sure that I understood the maintenance part of my vehicle and showed me a few things I needed to learn with gentle patience. And I love my Honda. It’s my third one and all I can say about that is Honda just keeps getting better and better and First Texas Honda is the best. More

Best experience of buying a car ever!!! Didn’t feel pressured to buy. Learned so much about the car. Felt I was getting special attention all the folks I met were accommodating and expedit Didn’t feel pressured to buy. Learned so much about the car. Felt I was getting special attention all the folks I met were accommodating and expeditious Felt they gave me a very fair deal. I was looking at Acura RDX first then CRV with all bells and whistles. CRV Touring was best fit for my budget. More

Friendly and easy experience I showed up on the last day of the year without an appointment and two hours before the dealership closed. The place was buzzing with customers! But I showed up on the last day of the year without an appointment and two hours before the dealership closed. The place was buzzing with customers! But within 10 minutes Jorge Vega came out to greet me. Within another 5 minutes I was test driving the pre-owned Nissan Rogue that I had specifically wanted to check out. Jorge was friendly and knowledgeable. I could not commit to buying that evening but when I reached out to Jorge via text two days later to come in again to see the vehicle, he got back to me immediately. He informed me it was his day off but that he would get me in touch with one of his colleagues who could meet with me that afternoon. I appreciated his taking the time from his day off to communicate with me. I went in and ended up purchasing the vehicle. I am very pleased with the customer service I received from Jorge and his team members. More

Price not Competitive The sales team are great people. But the dealeship pricing is not competitive as usual. The customer service is very good. The dealership has cozy a The sales team are great people. But the dealeship pricing is not competitive as usual. The customer service is very good. The dealership has cozy atmosphere. More

Felt like part of the family I came with a specific car in mind and First Texas had it. I bought a 2017 Certified Pre-owned Civic; excellent deal. Service was great all around a I came with a specific car in mind and First Texas had it. I bought a 2017 Certified Pre-owned Civic; excellent deal. Service was great all around and I never felt pressured at all. They even got me a lower financing rate than I came with from my credit union. This is my first Honda and I love the way it drives, the looks, and the gas mileage. I'll definitely be back when I'm in the market for a new car. More

Good job, would come back I came in just before the new year to take care of 2 recalls on a used civic I had just bought. The staff was short-handed because of the holidays, bu I came in just before the new year to take care of 2 recalls on a used civic I had just bought. The staff was short-handed because of the holidays, but they were all attentive and friendly. Because of being short-handed and because one of the recalls would take awhile they told me they wouldn't be able to do one of the recalls that day, so I would either need to leave the car over the weekend or bring it back in. I opted for bringing it back. They also gave me a Fit to drive while my care was serviced. The was cool. The only reason I don't give 5 stars is because on the phone the person I spoke with before I came in assured me that I didn't need an appointment, but when I got there they told me I did need an appointment, but they would take me anyway. More

Regular Check-up and Oil Change The person who helped me, Aaron, was extremely courteous and helpful. My only issue was with the person who scheduled me the previous week - she di The person who helped me, Aaron, was extremely courteous and helpful. My only issue was with the person who scheduled me the previous week - she did not tell me that I was to expect it to be there for 1.5-2 hours! When Aaron informed me of that timing, I told him I had no idea of that and that I was expecting a package at work that I needed to be there to receive. Aaron was extremely helpful and got me out in 45 minutes. I really appreciated his courteous and effective response to my situation. More

Service Review The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the work done. More

Easy Purchase! Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it a Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it as a fun experience! More