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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

December 30, 2017

Experience of buying an HRV It is already a fun thing to do... buy a new car, but Karl Lewis and the folks at First Texas Honda make it a real pleasure. Karl is a friendly guy an More

by EngineerGirl_12/2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jay Jank, Attila Kun
December 29, 2017

The Only Place Ill ever buy a car! The First Texas Honda Team is wonderful. From the State of the Art Facilities to the warm hearted staff. The dealership knows what they are doing and More

by Happy Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naji Abi-Habib, Allen Clauss, Alex Herrera, Lance Payne, Mike Schwartz
December 28, 2017

Great service! This dealership blew me away, everyone is so friendly and I loved that there was a coffee bar and an area for my kids to play while I was buying a new More

by J. Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atilla Kun, Joseph An
December 28, 2017

Karl Lewis is a pleasure to deal with and extremely helpful! My wife and I leased 2 vehicles this week marking our 8th new Honda from First Texas Honda and Karl Lewis. Karl Lewis is a pleasure to deal with and e More

by sgilbertFTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Naji Abi-Habib, Allen Clauss, Kristin Hiler, Cres Celestino
December 25, 2017

Oil, Tire Rotation, Multi-point Service Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / custome More

by Jayaraman Krishnamoorthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Dec 26, 2017 -

First Texas Honda responded

We appreciate the review, Jayaraman! Our Service team works incredibly hard to deliver the best possible experience and it's great to know yours was up to par. Thanks for visiting us and we hope to see you next time. -The Team at First Texas Honda

December 24, 2017

Happy with my new car People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in More

by maggieb
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Walton, Carlos Contreras, John Garza, Kristin Hiler
Dec 26, 2017 -

First Texas Honda responded

Maggie, thanks for sharing your experience with us. It's our sole mission to act a resource and serve our customers during the buying process. We're happy to know that your visit was no exception. :) Thanks for the stars and happy cruising! -The Team at First Texas Honda

December 24, 2017

Excellent service! Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I w More

by egfrunza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Chris Corn
Dec 26, 2017 -

First Texas Honda responded

Thanks so very much for the kind words. Karl has been with us since the year 2000 and we couldn't happier to have people like him who enhance our customer's overall experience. :) Thank you for helping spread the word and best wishes. -The Team at First Texas Honda

December 23, 2017

I go out of my way to come to this dealership !!!! I came in at 6pm to get oil change 4 days before Xmas without an appointment, & they worked me in. I was so grateful because I work 10-11 hour days & More

by sherry13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Dec 24, 2017 -

First Texas Honda responded

Sherry, you couldn't be more correct, achieving customer satisfaction is our ultimate goal. Thank you so much for choosing us and taking notice of our efforts to deliver. We'd like to note that we've recently moved to a temporary appointment-only schedule. We've had more business than we can handle this year and made the change to ensure this level of customer service does not decline while we hire more team members. It's great to hear that the team was able to get you in! To avoid potential disappointment in the future, we'd always recommend checking our Service website as it will always have the newest policy updates. :) Have the best holiday and we look forward to assisting you next time. -The Team at First Texas Honda

December 22, 2017

Overall very satisfied with my experience. Jesse, Max, and Art are both very friendly, good listeners, and knowledgeable. They answered my questions and helped me with my concerns. I would w More

by rue18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Maxwell Levin, Arturo Ponce
Dec 24, 2017 -

First Texas Honda responded

Rue we love your review and are so happy you found a team of individuals you can trust. This is our ultimate goal to achieve in the auto industry! Thanks so much for being a customer and spreading the good word. Have a wonderful holiday. -The Team at First Texas Honda

December 22, 2017

Excellent service...kind and courteous customer service. I was treated very friendly and respectfully....JayJanks was so helpful and willingly to work with me...I truly appreciate it ..will definitely be bac More

by Myworkhorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Thalia Maldonado, Daniel Overton, Sarah Neil
Dec 24, 2017 -

First Texas Honda responded

Our customers are our lifeline and we are hard at work doing everything we can to deliver high-quality experiences to every one of our customers. Thank you for your kind words and we look forward to assisting you next time. -The Team at First Texas Honda

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