First Texas Honda

Price not Competitive The sales team are great people. But the dealeship pricing is not competitive as usual. The customer service is very good. The dealership has cozy a The sales team are great people. But the dealeship pricing is not competitive as usual. The customer service is very good. The dealership has cozy atmosphere. More

Felt like part of the family I came with a specific car in mind and First Texas had it. I bought a 2017 Certified Pre-owned Civic; excellent deal. Service was great all around a I came with a specific car in mind and First Texas had it. I bought a 2017 Certified Pre-owned Civic; excellent deal. Service was great all around and I never felt pressured at all. They even got me a lower financing rate than I came with from my credit union. This is my first Honda and I love the way it drives, the looks, and the gas mileage. I'll definitely be back when I'm in the market for a new car. More

Good job, would come back I came in just before the new year to take care of 2 recalls on a used civic I had just bought. The staff was short-handed because of the holidays, bu I came in just before the new year to take care of 2 recalls on a used civic I had just bought. The staff was short-handed because of the holidays, but they were all attentive and friendly. Because of being short-handed and because one of the recalls would take awhile they told me they wouldn't be able to do one of the recalls that day, so I would either need to leave the car over the weekend or bring it back in. I opted for bringing it back. They also gave me a Fit to drive while my care was serviced. The was cool. The only reason I don't give 5 stars is because on the phone the person I spoke with before I came in assured me that I didn't need an appointment, but when I got there they told me I did need an appointment, but they would take me anyway. More

Regular Check-up and Oil Change The person who helped me, Aaron, was extremely courteous and helpful. My only issue was with the person who scheduled me the previous week - she di The person who helped me, Aaron, was extremely courteous and helpful. My only issue was with the person who scheduled me the previous week - she did not tell me that I was to expect it to be there for 1.5-2 hours! When Aaron informed me of that timing, I told him I had no idea of that and that I was expecting a package at work that I needed to be there to receive. Aaron was extremely helpful and got me out in 45 minutes. I really appreciated his courteous and effective response to my situation. More

Service Review The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the work done. More

Easy Purchase! Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it a Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it as a fun experience! More

Service & Tire Replacement Service was done in a timely manner. My service rep was occupied and so Andre took care of me so I did not have to wait. Eric helped me compare tire p Service was done in a timely manner. My service rep was occupied and so Andre took care of me so I did not have to wait. Eric helped me compare tire prices with the competition and that helped in my selection of Kumho tires for my CR-V. I decided to get the tires replaced here as I thought the price was competitive and could utilize lifetime wheel alignment together with future service calls and get both done in one stop. If the tires perform well I will consider it for my Accord as well. More