First Texas Honda

Oil, Tire Rotation, Multi-point Service Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / custome Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / customer friendly and consistent High Quality Service More

Happy with my new car People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in their responses. More

Excellent service! Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I w Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I will definitely recommend him to other potential customers. Great interpersonal skills! More

I go out of my way to come to this dealership !!!! I came in at 6pm to get oil change 4 days before Xmas without an appointment, & they worked me in. I was so grateful because I work 10-11 hour days & I came in at 6pm to get oil change 4 days before Xmas without an appointment, & they worked me in. I was so grateful because I work 10-11 hour days & don't have a lot of free time. I will continue coming to this dealership because they care about customer satisfaction & it feels nice to know that someone in this busy world does. More

Overall very satisfied with my experience. Jesse, Max, and Art are both very friendly, good listeners, and knowledgeable. They answered my questions and helped me with my concerns. I would w Jesse, Max, and Art are both very friendly, good listeners, and knowledgeable. They answered my questions and helped me with my concerns. I would work with any one of them again. More

Excellent service...kind and courteous customer service. I was treated very friendly and respectfully....JayJanks was so helpful and willingly to work with me...I truly appreciate it ..will definitely be bac I was treated very friendly and respectfully....JayJanks was so helpful and willingly to work with me...I truly appreciate it ..will definitely be back More

Service My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff was very friendly and helpful. Gave me a good timetable and completed work in that frame. Even requested a pilot for a loaner because we are thinking of buying one for my wife and wanted to test it out. Upon return, I messed up and accidentally forgot to leave the Pilot key in the car. Staff was very understanding and politely asked if I could return it by end of the business day. Everyone was very professional and helpful. This is my second time dealing with Trevor and he has been very personable and reliable. More

Great, prompt service! Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks More

Good service This was a recall on a battery sensor. I was a little irritated with Honda to find that I had to bring the car back for a "permanent" solution as the This was a recall on a battery sensor. I was a little irritated with Honda to find that I had to bring the car back for a "permanent" solution as the first fix was only temporary. However the dealership was very service friendly and did provide a loaner car since I live out of town. The recall was done with no problem and in the time specified. The only problem I had was that I was not notified when t he car was ready. I did call the dealership and they asked to call me back since they didn't have information. This was a little anxiety producing and even more so when they didn't call back. I had to call a second time only to be told the same info I had already discussed the day before and that the car would be ready in an hour from this call. A little confusing. However, I am still happy with the service I received and feel there was effort to provide quality work in a timely manner. Apologies were made for the lack of call and followup was done by Chris. More