First Texas Honda

Service My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff was very friendly and helpful. Gave me a good timetable and completed work in that frame. Even requested a pilot for a loaner because we are thinking of buying one for my wife and wanted to test it out. Upon return, I messed up and accidentally forgot to leave the Pilot key in the car. Staff was very understanding and politely asked if I could return it by end of the business day. Everyone was very professional and helpful. This is my second time dealing with Trevor and he has been very personable and reliable. More

Great, prompt service! Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks More

Good service This was a recall on a battery sensor. I was a little irritated with Honda to find that I had to bring the car back for a "permanent" solution as the This was a recall on a battery sensor. I was a little irritated with Honda to find that I had to bring the car back for a "permanent" solution as the first fix was only temporary. However the dealership was very service friendly and did provide a loaner car since I live out of town. The recall was done with no problem and in the time specified. The only problem I had was that I was not notified when t he car was ready. I did call the dealership and they asked to call me back since they didn't have information. This was a little anxiety producing and even more so when they didn't call back. I had to call a second time only to be told the same info I had already discussed the day before and that the car would be ready in an hour from this call. A little confusing. However, I am still happy with the service I received and feel there was effort to provide quality work in a timely manner. Apologies were made for the lack of call and followup was done by Chris. More

New Pilot and so very happy! Jorge and his team went above and beyond my expectations. I had a very tight budget that I wanted to stay in and they did their best in accommodating Jorge and his team went above and beyond my expectations. I had a very tight budget that I wanted to stay in and they did their best in accommodating me and my trade in. We love our new Pilot! Not once did I feel pressured by him or the finance team. The dealership is very clean, organized and friendly. Happy faces all around. It was a wonderful experience. Jorge is patient, a great listener and genuine. I would 100% buy another car from him! Thank you J! More

State inspection and safety recall on battery I have been impressed with how well organized your group is. From the moment I speak to someone on the phone and when you set up the appointment. I I have been impressed with how well organized your group is. From the moment I speak to someone on the phone and when you set up the appointment. I also very much appreciate the loaner car. I get the feeling you also try to keep cost down although with a newer car i have not had to experience the bigger bills. Overall, a nice experience. More