
First Texas Honda
Austin, TX
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HR-V EX-L Happy with my purchase and the service given that got me my first new car. If still living in Austin would come again for the next one. Happy with my purchase and the service given that got me my first new car. If still living in Austin would come again for the next one. More
New Pilot and so very happy! Jorge and his team went above and beyond my expectations. I had a very tight budget that I wanted to stay in and they did their best in accommodating Jorge and his team went above and beyond my expectations. I had a very tight budget that I wanted to stay in and they did their best in accommodating me and my trade in. We love our new Pilot! Not once did I feel pressured by him or the finance team. The dealership is very clean, organized and friendly. Happy faces all around. It was a wonderful experience. Jorge is patient, a great listener and genuine. I would 100% buy another car from him! Thank you J! More
Need CRV Easy process, friendly staff, good price, great vehicle. Owned Hondas in the past and switched to Audi - came back to Honda as soon as I could! Easy process, friendly staff, good price, great vehicle. Owned Hondas in the past and switched to Audi - came back to Honda as soon as I could! More
Great service for an unusual problem A rodent nested in the engine compartment of my Fit, while it was parked in my driveway, and it chewed a hole in one of the hoses. The car was underiv A rodent nested in the engine compartment of my Fit, while it was parked in my driveway, and it chewed a hole in one of the hoses. The car was underivable, and I had it towed to the dealership. I took a loaner car while the car was being repaired, which was about a week since the part had to be ordered. On the day my car was ready, I found that the loaner car had been similarly damaged by a rodent. I was quite upset, but my adviser was calm and professional (as he was throughout the process). He consulted with his supervisor, and they determined that I need not pay for the second repair. I really appreciate that! More
State inspection and safety recall on battery I have been impressed with how well organized your group is. From the moment I speak to someone on the phone and when you set up the appointment. I I have been impressed with how well organized your group is. From the moment I speak to someone on the phone and when you set up the appointment. I also very much appreciate the loaner car. I get the feeling you also try to keep cost down although with a newer car i have not had to experience the bigger bills. Overall, a nice experience. More
Excellent service adviser-and repair work My service advisor, Anthony Herrera was professional, friendly with good people skills. Most importantly all the work that was performed on my car w My service advisor, Anthony Herrera was professional, friendly with good people skills. Most importantly all the work that was performed on my car was done in a timely manner and I have not had one issue with any of the several things that needed repairing. I appreciated the loaner car also. This is the second time that I have had Service work done at First Honda. The first time was to fix work that was not completed properly at another dealer. This time, the mechanics at First Honda made a good diagnosis, fix the problem the first time and did it for a reasonable cost. I appreciate the good mechanical work as well as Anthony’s taking care of all of it for me. More
Knowledgeable and friendly staff Went in for my first oil change since buying a CRV. Smooth, effortless and very pleasant experience. A courtesy driver even took me to a place to sh Went in for my first oil change since buying a CRV. Smooth, effortless and very pleasant experience. A courtesy driver even took me to a place to shop so the wait didn't seem so long. Definitely a first rate operation. Glad I bought from First Texas Honda. More
No pressure sale-Great Team to work with. Thanks! We came in without an appointment to meet our sales advisor whom I had been working with via email. He was a little busy when we arrived but were met We came in without an appointment to meet our sales advisor whom I had been working with via email. He was a little busy when we arrived but were met by another advisor shortly who said he would be happy to help out in the mean time. This gentleman was Karl Lewis. We went out a test drive and like the car. We discussed the terms we were looking for and he made it happen for us. We then finished everything up with Jesse. It was someone of long process but everyone made us feel welcome and wounded up with what were looking for. Overall, we are very happy with the purchase and the team we worked with. No pressure at all to make the purchase. Thanks to all for your help. More
Excellent as usual Top-notch work. Jay Jank is very accommodating. Arranged loaner when repair was delayed. Will keep taking my Pilot there. Would consider buying a re Top-notch work. Jay Jank is very accommodating. Arranged loaner when repair was delayed. Will keep taking my Pilot there. Would consider buying a replacement car in several years from this delarship. More
Service service department is exceptional. Very speedy and had the issue resolved in a timely manner. Jay put into a loaner and it took less than 5 minutes. service department is exceptional. Very speedy and had the issue resolved in a timely manner. Jay put into a loaner and it took less than 5 minutes. More