First Texas Honda

Repairs were done in a timely manner. Appointment for repairs was easy to set up. A follow-up call to advise of problem diagnosed was made on a timely manner n a loaner was made available Appointment for repairs was easy to set up. A follow-up call to advise of problem diagnosed was made on a timely manner n a loaner was made available free of cost while repairs were made. More

Used car purchase I purchased this vehicle after seeing it online. As far as the pains of buying a car, it could have been worse. There was some communication issues I purchased this vehicle after seeing it online. As far as the pains of buying a car, it could have been worse. There was some communication issues at the beginning of my car buying with First Texas. The week prior to my arrival to purchase the car, everything was completed online so in actuality, I should have spent no more than an hour. I was there over 2. Although I got a deal on the vehicle, I still got hustled for some bogus $600 charge for a paint coating to protect against sap. Really? I stated that I live in New Orleans (I flew to Austin for this car mind you and still didn't get airport to dealership reimbursement as I was promised). The reply from the financing lady was "Well, the coating is already on there". Again....Really? I will recommend Kevin as a salesperson to deal with but not so much First Texas Honda. If I didn't have to pay my cab fare to the dealership and not get STIFFED $600, then it would be a different story in regards to recommendation. Catherine Jimenez More

Family oriented and no pressure. Great team there from sales to documentation. Family feel... I'll buy there again. Alex was great. Wanted to be sure I had the right car for me befo Great team there from sales to documentation. Family feel... I'll buy there again. Alex was great. Wanted to be sure I had the right car for me before I bought. More

Low Pressure Sales, Easy to deal with Aaron Garcia and Murillo Miranda Jr worked with me over several hours, looking at several new and used car options. Im very happy with leasing a new Aaron Garcia and Murillo Miranda Jr worked with me over several hours, looking at several new and used car options. Im very happy with leasing a new 2017 Honda Civic LX. Christian Mancheno helped seal the deal with an offer of my first service free, More

Seamless & no high pressure! I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, wa I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, was just as nice & made the unpleasant part of the deal great. They really took care of everything in a professional way but I felt comfortable in their home at First Texas Honda! GREAT TEAM AND SUPER GREAT GUYS! More

Quickest service I have ever recieved!! I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!! I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!! More

Fast lane State inspation I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/sn I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/snack bar makes up for it. This past visit they changed the check in procedure which did cause a little confusion. The two times I did make an appointment in the past the loaner cars was a bottleneck. The new system seem to really streamline the loaner car process for those who have appointments. Me I prefer to wait for my servicing. More

Exceptional Service From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Lo From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Love the new myKaarma texting feature; I was able to know exactly when my car was ready and pay for the service from my phone. More

Excellent Personal service I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dill I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dilligently. The valet service and the transportation crew were helpful too. The Multi-Point Inspection report was delivered to my email inbox, this gave me the opportunity to think and choose what defects I need to fix and when. More

Murillo Miranda was a great help to me in purchasing my car. Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more profession Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more professional. He was very knowledgeable about the car I was interested in...a Honda CR-V. He pointed out the many valuable features of this car, and answered all of my questions to my satisfaction, arranged for the test drive, then when I decided to purchase the car, he walked me through that process. After I purchased the car, he helped me transfer my possessions from my trade-in to my new car, then he actually explained some of the technological features to me. This was very helpful. I bought this car because of the quality I perceived in it, and also because of the genuine goodness I saw in Murillo. He is a great asset to your organization. Another of your employees that I dealt with and respected was Art Ponce. He also was very personable and very good at his job. More