
First Texas Honda
Austin, TX
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Ourstanding recall visit. This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned ver This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned very clean. First Honda always gets my recommendation. More
New car purchase. An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for m An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for my trade in and discount on the new Ridgeline. I would recommend First Texas Honda very highly to anyone looking for a new car. More
Excellent customer service The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge w The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge which had wifi and a free coffee bar. The service took longer than expected so Erick comped the entire oil changed and tire rotation. I was pleasantly surprised. I will definitely be back for my service needs. More
Very positive buying experience, love our new Pilot Touring! This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen! Liz was very helpful along the way including test driving the actual unit along-side my family (3 kiddos!). My wife and I found minor scratches on the dash and she immediately offer/checked out the 2nd available unit (luckily same trim; color int/ext). She offered us the time to check and make sure that we are getting what we are about to pay for. Very friendly, always offering for any refreshments. They have a great coffee bar! Jason was honest, direct and worked out a deal which IMO is win/win. He valued my trade-in car within my expectations and he didn't have to go back and forth massaging numbers which I experienced first hand from other dealers. Jordan the finance officer was a pleasure to do business. This is the part where some buyers would go scratching their heads on the way back thinking I got robbed. That was never the case for me. She did presented several add-ons and why I should take them. Great info, with real life experiences; not pushy but she will leave you thinking. They were able to beat my pre-approved APR! Carlos who was our last stop was very patient showing the car operations especially with lots of features that we didn't have from our 1st car. Glad he took the time, my wife was very pleased! Overall, this was an excellent experience! My kids got to say goodbye to Humphrey (CX-5 GT) for the last time and Liz walked us out and shook hands, very professional... More
Love my new (used!) Honda! Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care an Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care and integrity. More
Awesome! Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. More
Amazing dealership with Great service! Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use yo Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use you for everything Honda-related! More
Organized, patient, and easy to work with! Liz was fantastic! She kept us posted on new used cars that fit our specifications. When the perfect one came in, the purchasing process was really ea Liz was fantastic! She kept us posted on new used cars that fit our specifications. When the perfect one came in, the purchasing process was really easy. There are plenty of snacks and a toy room for you and your kids while you wait. Very friendly staff. Excellent dealership. More
Courtesy and efficiency D.J. Hubbard.was my service liaison, and he could not have been nicer, more informative, or more efficient. obviously, the mechanics were great, too, D.J. Hubbard.was my service liaison, and he could not have been nicer, more informative, or more efficient. obviously, the mechanics were great, too, because they took care of the problem in very short order. All in all, a superb job. Thank you! More
Great Experience Purchased a new 2018 Honda Odyssey and all stages of purchase was very smooth. First Texas Honda even has a Barista which is all complementary. Ever Purchased a new 2018 Honda Odyssey and all stages of purchase was very smooth. First Texas Honda even has a Barista which is all complementary. Every one was very professional and very knowledgeable about the Odyssey I was buying even though it had only been out for a few weeks. Even though Nic the salesman knew everything about the vehicle they had a another technician throughly go over all features of my new vehicle. More