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First Texas Honda

Austin, TX

4.7
2,692 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,692 reviews

June 19, 2017

Car Luce is doing a great Job . Kar Luis is doing a great Job and every time when I go there he takes care of me and gives me a good idea and good price a bout cars .I Highly recomme More

by Ezzattullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Aug 16, 2017 -

First Texas Honda responded

We're glad to hear that we could exceed your expectations each time you visit. Thank you for the great review and we'll see you next time. -The Team at First Texas Honda

June 14, 2017

Excellent experience through a difficult challenge My 2016 Steel Sapphire Metallic Honda Pilot EX-L AWD w/Sensing got rear-ended and totaled in California just as I accepted a job offer to move to Aust More

by Jay_Pochop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Gregory Ryan
Jun 16, 2017 -

First Texas Honda responded

We really appreciate that you took the time to share details about your recent visit to our dealership. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We will pass along your comments to our team. It is words just like these that keep us going. Enjoy your vehicle, Jay, and let us know if there is anything in the future that we can assist with! -The Team at First Texas Honda

June 09, 2017

Great service Jay Jank did an excellent job of addressing my concerns and getting them fixed. He kept me appraised of what was being done and the possible cost thro More

by wtullis65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We love to read reviews like yours and appreciate you taking the time to share your experience! It's always our goal to make everyone's visit as smooth and transparent as yours was and we thank you for taking notice of our efforts. If there is anything we can help with in the future, we'll be here for you. :) -The Team at First Texas Honda

June 05, 2017

An awesome car buying experience after a bad taste event After having my 1st ever car accident and my insurance declaring my old car total loss and giving me just 5 days to find a new (or used) car before I More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
Jul 14, 2017 -

First Texas Honda responded

We're glad to hear that we could make the process smooth and painless for you, Jose! We take pride in hiring a team full of individuals who are excited to assist customers like yourself and Jesse is no exception. We can't thank you enough for choosing us and for writing us a review about your visit. Enjoy and take care! -The Team at First Texas Honda

June 05, 2017

The best Service was excellent. Jay went out of his way to ensure my car and worries were all taken care of. Again, the service was excellent. More

by jhouston040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We appreciate the kind words, and we're so glad to hear that all went well! Thank you for your support and for the review. Best wishes! -The Team at First Texas Honda

June 03, 2017

Best car buying experience I've ever had. I went through the Costco Car Program, and the experience at First Texas Honda was excellent. After I got on the lot I changed my mind as to which car More

by Newhondaowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Kun, Gregory Ryan, Nathan Lang
Jul 14, 2017 -

First Texas Honda responded

It's great to hear that we could get you everything you were looking for! We do our best to be as competitive as possible with pricing and work with each customer's budget. Thank you for taking notice of our efforts and taking the time to write us a review. Enjoy the vehicle and happy cruising! -The Team at First Texas Honda

June 02, 2017

The Best Experience I have been to many dealerships but this was the best one yet. Friendly, kind and no beating around the bush. The sales and finance manager worked ext More

by Zoey2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega, Jordan English
Jul 14, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels, Zoey! We appreciate you taking a minute to share your experience with the DealerRater community. It's always been a goal of ours to work diligently for each customer to meet their needs. :) Thanks so much for taking notice and take care. -The Team at First Texas Honda

May 30, 2017

Friendliest Staff Excellent communication before, during, & after the sale. I appreciate not feeling rushed, and the opportunity to ask all the questions I had. No pres More

by lib817
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Oct 01, 2017 -

First Texas Honda responded

Always here to help, Lib. :) Thanks for the praise and helping to spread the good word about us and our team with your review. Take care! -The Team at First Texas Honda

May 28, 2017

Everything was great. Thank you A very pleasant service experience! Thank you. Enjoyed the coffee bar service while waiting. Both myself and my husband use this dealership and I woul More

by sfarag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

When you're happy, we're happy! Thanks so much for the great review. :) A recommendation is the best compliment we can receive and we want to thank you for spreading the good word about us. Take care and we'll see you next time. -The Team at First Texas Honda

May 25, 2017

Awesome experience From the time I walked in until the time I left. Which wasn't long by the way. I felt heard and taken care of. Christian was awesome. I will send all More

by Linda-Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Oct 01, 2017 -

First Texas Honda responded

Linda-Susie, we're all about providing a top-notch experience from start to finish and even after the purchase. It's great to know that Christian took great care of you; he's an incredible asset to our team. :) Thanks so much for the review and take care. -The Team at First Texas Honda

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