
First Texas Honda
Austin, TX
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Very smooth. Great job by Kevin and staff! A very pleasant service experience! Thank you. Enjoyed the coffee and wifi while waiting. Would recommend this dealership to all my friends! Very A very pleasant service experience! Thank you. Enjoyed the coffee and wifi while waiting. Would recommend this dealership to all my friends! Very smooth operation. More
Superb Team Roderick Young was an excellent representative of the dealership. Very detail oriented, professional and personable. An overall pleasureable experien Roderick Young was an excellent representative of the dealership. Very detail oriented, professional and personable. An overall pleasureable experience. The smoothest car purchase that I've experienced of many, from sales to finance. Job well done! More
Excellent customer service. We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very ha We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very happy with the transaction, and excellent customer service. We highly recommend this dealership! Sincerely Lane More
Extraordinary Customer Care Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he didn't lead me to something he wanted to sell me. He helped me get the car I wanted. He showed me genuine customer service still exists and First Texas customers are important. Roderick is an asset for First Texas and I i will recommend friends and family to contact him if and when they are looking for a new car. The finance officer was excellent as well being her third day there. More
Awesome!! Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished by noon so I had the flexibility of when I could pick it up. My salesperson, Alex, came out to see how I was and took pics of my new car WITH the accessories installed. How cool is that? Jay was very professional, kind, and considerate. Top notch service!! More
Seeking Information On A Ridgeline My wife Jennifer and I had the pleasure to meet with Jorge Vega on May 5th seeking information on the Ridgeline. Jorge was very helpful answering ever My wife Jennifer and I had the pleasure to meet with Jorge Vega on May 5th seeking information on the Ridgeline. Jorge was very helpful answering every question we could think of about that truck including all the accessories available. And then we all went for a test drive. We would definitely recommend Jorge to anyone looking for a new Honda! More
Excellent service I drove straight to the service dept. when the check engine light came on. I and was greeted and then checked in by Anthony. In a few hours the situat I drove straight to the service dept. when the check engine light came on. I and was greeted and then checked in by Anthony. In a few hours the situation was resolved and I was on my way after Anthony explained what had occurred. Simple, efficient, and very positive attitude from all involved. Thanks! More
Maintenance & Honda recall I was greeted promptly, getting a loaner was hassle-free, adviser emailed me about findings and gave cost to replace rear brake pads, washed my car, g I was greeted promptly, getting a loaner was hassle-free, adviser emailed me about findings and gave cost to replace rear brake pads, washed my car, gave me a coupon for next visit. OUTSTANDING service. Thank you! My advisor set the bar high. And a huge thank you to the folks st the loaner car counter. They were great More
Express service The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs More
Excellent service! Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. More