First Texas Honda

Total failure no common courtesy If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX that I was interested in. They kept sending me reminder emails until I arrived there at 5:30 p.m. Upon arrival Young was nowhere to be seen. He came after a while and said there were no cars to test drive and the one he had sold just before I came. I knew he was lying because in my last email I happened to mention that I was not trading in my car but selling it to a private party. I immediately knew that he wanted to make money off my trade plus his commission and therefore it would not profit him to sell to me. One thing is for sure -- with 3 other Honda dealers in Central Texas I will never buy a car from this dealership. They were much better when they were on Koenig Lane --our family's first two new Hondas -- in 1994 and 1995 -- were bought from them at that location. Update after manager's response on 5/2/17: If Roderick told you he offered to show me the Touring it makes two of us he lied to. He offered to show/let me test drive NOTHING. He just sent me packing. Besides if the Touring did not have power seats it would not have worked for me anyway. I am looking for a car with power driver's seats. More reason I will never buy from you again. Your salespeople lie to cover up their lies. I bought my third new Honda from Howdy in 2010 and am going back to them for my fourth new one. More

Excellent service and response. First Texas Honda continues to lead in friendly, professional and courteous attention to the customer. Karl Lewis continues to provide exceptional att First Texas Honda continues to lead in friendly, professional and courteous attention to the customer. Karl Lewis continues to provide exceptional attention to the customer's needs and continues to deliver solutions and great Honda products. His leadership makes a difference and excellent customer service. More

Easiest car-buying experience ever! I've now bought three cars from First Texas Honda. Jorge Vega made the process so easy. I was in and out of the dealership with my new car in no time. I've now bought three cars from First Texas Honda. Jorge Vega made the process so easy. I was in and out of the dealership with my new car in no time. Thank you Jorge! More

certified used car I was referred by an acquaintance and had a good experience. I would recommend my sales rep and the dealership. I hope to own the car for at least 5 y I was referred by an acquaintance and had a good experience. I would recommend my sales rep and the dealership. I hope to own the car for at least 5 years so I'm looking fwd to a good relationship. More

Excellent hassle free experience I think the title says it all. Who would have thought buying a car would be fun ! Gregory is a very knowledgable and low pressure saleman. He lets you I think the title says it all. Who would have thought buying a car would be fun ! Gregory is a very knowledgable and low pressure saleman. He lets you define what your limits and expectations are and then shows you the options available that fit your criteria. At no point did we feel pressured, rushed or influenced in any way. Plan to recommend to my kids for their next car purchase. More

New car Fast helpful experience. Would recommend to anyone looking for a new car. Everyone involved from reception to finance helpful and friendly. Nice clean Fast helpful experience. Would recommend to anyone looking for a new car. Everyone involved from reception to finance helpful and friendly. Nice clean atmosphere. Professional More

Great experience! Our experience was quick, efficient, and we were able to get the exact vehicle we wanted . While there was little negotiation with the price due to t Our experience was quick, efficient, and we were able to get the exact vehicle we wanted . While there was little negotiation with the price due to the slim margins, we were able to get the price we wanted and the finance rate was exceptional. More

Cost of recommended service was accurate Great communication on service needed at 105k miles and the approximate price. Brakes also needed work and that add on was clearly priced. The provide Great communication on service needed at 105k miles and the approximate price. Brakes also needed work and that add on was clearly priced. The provided loaner car at no cost was much appreciated. More

Very Professional Very professional. Once I explained what I wanted and what I could afford everything went really well from that point. Rodney Young was knowledgeable Very professional. Once I explained what I wanted and what I could afford everything went really well from that point. Rodney Young was knowledgeable and made the process flow smoothly. I'm not too fond of car shopping, but when the internet allows for a lot of the upfront information to be obtained it makes for less arduous task. So yes, it was a pleasant experience working with Rodney and First Texas Honda. More

Customer Service Trevor, my customer service representative was most helpful & friendly. He thoroughly explained what my service would entail & the approximate wait Trevor, my customer service representative was most helpful & friendly. He thoroughly explained what my service would entail & the approximate waiting time. I also very much appreciate the service bar for snacks & drinks. When I visit Honda, I always feel like I'm taken well care of. Thank you! More