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First Texas Honda

Austin, TX

4.7
2,713 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,713 reviews

May 25, 2017

Awesome experience From the time I walked in until the time I left. Which wasn't long by the way. I felt heard and taken care of. Christian was awesome. I will send all More

by Linda-Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Oct 01, 2017 -

First Texas Honda responded

Linda-Susie, we're all about providing a top-notch experience from start to finish and even after the purchase. It's great to know that Christian took great care of you; he's an incredible asset to our team. :) Thanks so much for the review and take care. -The Team at First Texas Honda

May 25, 2017

Very smooth. Great job by Kevin and staff! A very pleasant service experience! Thank you. Enjoyed the coffee and wifi while waiting. Would recommend this dealership to all my friends! Very More

by Stephen Caruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McFarlane
Oct 01, 2017 -

First Texas Honda responded

Thanks so much, Stephen! We love reviews likes yours. :) We'll be here next time you need us and until then, we wish you the best. -The Team at First Texas Honda

May 24, 2017

Superb Team Roderick Young was an excellent representative of the dealership. Very detail oriented, professional and personable. An overall pleasureable experien More

by AR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Oct 01, 2017 -

First Texas Honda responded

Thanks for the feedback and praise, AR! We do our best to provide every customer with the same seamless experience you had. :) After all, we believe that buying a vehicle should be exciting! Thank you again and take care. -The Team at First Texas Honda

May 22, 2017

Excellent customer service. We sold our 2011 Honda CRV to First Texas Honda. Liz Files and Lance gave us a great offer. They were very fair, friendly and helpful. We were very ha More

by Lane57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and Liz Files
Oct 01, 2017 -

First Texas Honda responded

We appreciate you taking a few moments to share your experience with us, Lane. And we're so glad to hear that our team exceeded your expectations and left you with a great impression. :) Best wishes and let us know if we can assist down the road. -The Team at First Texas Honda

May 19, 2017

Extraordinary Customer Care Roderick Young is very helpful and patient. I did research had my list of questions and he answered all of them. He understood what I was looking he More

by newcarsmell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Oct 01, 2017 -

First Texas Honda responded

Reviews like yours make us beam with pride! We hand-select our team focused on choosing individuals who will provide the best possible customer service to those who walk through our doors. Roderick is definitely a great member of our sales team and we're so glad to call him ours. :) Thank you for taking a few moments to share your experience with us and others. We appreciate your business and hope you'll let us know if we can assist down the road. Best, -The Team at First Texas Honda

May 08, 2017

Awesome!! Called and scheduled accessory installation. Greeted me by name when I drove up. Had already reserved loaner car for me. Then, had everything finished More

by mgkaratekid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Jay Jank
Oct 01, 2017 -

First Texas Honda responded

It's always our goal to go above and beyond the call of duty and it sounds like Alex and Jay hit the mark for you. :) We're incredibly proud of the team we've built and know that we could not delight customers like yourself without them! Thanks so much for the great review to help share what we're all about to other community members. :) Best wishes and happy cruising. -The Team at First Texas Honda

May 06, 2017

Seeking Information On A Ridgeline My wife Jennifer and I had the pleasure to meet with Jorge Vega on May 5th seeking information on the Ridgeline. Jorge was very helpful answering ever More

by Darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Oct 01, 2017 -

First Texas Honda responded

Thanks so much for your great review, Darrell. It's great to hear that Jorge took wonderful care of you and helped you along in the car shopping journey. We appreciate the recommendation more than you know! Take care and best wishes. -The Team at First Texas Honda

May 04, 2017

Excellent service I drove straight to the service dept. when the check engine light came on. I and was greeted and then checked in by Anthony. In a few hours the situat More

by kss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Oct 01, 2017 -

First Texas Honda responded

We're always here to help. :) Thanks for choosing us and feel free to let us know if we can assist down the road! Best wishes. -The Team at First Texas Honda

May 03, 2017

Maintenance & Honda recall I was greeted promptly, getting a loaner was hassle-free, adviser emailed me about findings and gave cost to replace rear brake pads, washed my car, g More

by Loyal Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
Oct 01, 2017 -

First Texas Honda responded

Thanks so much for your review and praise. :) We do our very best to make every visit outstanding and we couldn't do it without great staff like Sean. We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda

May 03, 2017

Express service The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs More

by dmbutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Oct 01, 2017 -

First Texas Honda responded

Thanks for your feedback! We're happy to hear that things wen well overall. We're working on improving processes to speed things up and appreciate you support along the way. :) Thanks so much and take care. -The Team at First Texas Honda

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