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First Texas Honda

Austin, TX

4.7
2,693 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,693 reviews

February 07, 2017

Nice crew Very positive 1st experience buying here. Friendly, fast and comfortable. I'll definitely buy from them again if a Honda is what I'm after. More

by Jamayka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin D, Mike Broderick, Chris Morton
Feb 27, 2017 -

First Texas Honda responded

We appreciate the kind words, Jamayka! Congratulations on the purchase and welcome to the First Texas Honda family. :) We hope that this is not the last time we see you and until then, happy cruising! -The Team at First Texas Honda

February 05, 2017

First rate, well-trained people. Excellent vehicles. Specialist Alex Herrera helped me find and select the Civic that best fit my needs. His manner was calm, informative, and allowed me room to consider More

by urban hills roadie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Herrera
Feb 27, 2017 -

First Texas Honda responded

From the start, we have made it our mission to hire talented individuals like Alex who can adapt to each customer. We want everyone to have the same tailored experience that you did and find the best car for their needs! Thank you so much for taking the time to share your experience in the form of a review and we wish you all the best. -The Team at First Texas Honda

February 05, 2017

Great experience, Liz made it fun. Came in and bought a car in about an hour. That was great because I hate waiting. Financing was easy too. More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz fine
Feb 27, 2017 -

First Texas Honda responded

We're glad to hear that we could exceed your expectations and make the visit a smooth one! Thank you so much for the review and happy cruising. -The Team at First Texas Honda

February 05, 2017

Excellent service Once again, after many years of excellent service, First Texas Honda sustains their top rating. Aaron, Ben, Robert, John, and Larry all provided excel More

by Susanhmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Ben, Robert, John, Larry - all fantastic!!!!
Feb 27, 2017 -

First Texas Honda responded

Thanks to you too, Susan! We appreciate you taking the time to share your visit with us in the form of a review. We work hard to hire friendly, professional, and quality employees who can provide the highest level of service to our customers. It's great to hear that our efforts have not gone unnoticed! Thank you again and we wish you the best. -The Team at First Texas Honda

February 03, 2017

Good buying experience We dealt with Sales associate Alex Herrera during the car buying process. He was extremely helpful during the entire period, was always polite and che More

by rush99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera
Feb 27, 2017 -

First Texas Honda responded

We beam with pride reading reviews like yours! From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile, just like Alex. Congratulations on the purchase and we hope to see you again in the future! -The Team at First Texas Honda

February 02, 2017

I am always treated very nice and professional. It is always a pleasure to bring my car in. From the moment I bring it in to the moment the car is done is a pleasurable experience. All the employe More

by cecmor01
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
DJ (SERVICE) AND DAVID (FINANCE)
Feb 27, 2017 -

First Texas Honda responded

Thanks so much for the kind words, Cecily! We do our best to make service visits pleasant rather than a chore. We appreciate you taking notice. :) Happy cruising and we'll see you next time! -The Team at First Texas Honda

January 29, 2017

Friendly Staff It was easy to make an appointment, easy drop off, and quick pick up that afternoon. Each employee I interacted with was friendly and not too pushy ab More

by lib817
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Jan 31, 2017 -

First Texas Honda responded

We're so glad to hear that we could exceed your expectations, Lib. It's our goal to create a low-pressure and straight forward environment for every customer who visits us. We thank you for leaving a review and hope to see you again in the future! -The Team at First Texas Honda

January 26, 2017

Excellent Trudy is a wonderful person to work with. I believe she is an excellent representative of First Texas Honda and knows her job. I intend to use and re More

by lindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Jan 27, 2017 -

First Texas Honda responded

Thank you for taking the time to let us know how we are doing, Lindy. We select, train and coach our team around the idea that customers deserve memorable and positive experiences. We appreciate you taking notice and look forward to serving you again! -The Team at First Texas Honda

January 23, 2017

good experience staff is friendly and attentive. it took a bit while waiting on getting paperwork ready even though car was ready, but good service overall as always. More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jan 24, 2017 -

First Texas Honda responded

Thanks so much for the compliments, Jose. Providing exemplary customer service is among our top priorities. We appreciate your understanding the paperwork necessities. Congratulations on the vehicle! -The Team at First Texas Honda

January 23, 2017

Good crew Bought a 2005 honda odessey almost 3 months now, I took the van did 2 times transmission oil change which price is lower than other dealers in this ar More

by Judy Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor--the best, Jay Jank
Jan 24, 2017 -

First Texas Honda responded

Judy, we're thrilled to hear that Trevor and the team were able to assist you in getting your repairs completed. Don't hesitate to reach out to us if there is anything we can assist with in the future! -The Team at First Texas Honda

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