First Texas Honda

greatexperience Linda Glass was awesome in helping me find the perfect car for me. This was my first new car ever purchased in my entire life. She kept the entire pr Linda Glass was awesome in helping me find the perfect car for me. This was my first new car ever purchased in my entire life. She kept the entire process easy and worked with the other departments -service and finance to move things along smoothly. I left the dealership in a car that was the perfect fit for me and a great color. I feel I could call Linda day or night and she would help me. More

Nice staff, deceitful description, wasted time and money No Integrity: This dealership has the worst management and is not built on the right principles. Jeff Cox told us that he was going to match a deal fo No Integrity: This dealership has the worst management and is not built on the right principles. Jeff Cox told us that he was going to match a deal found at a different dealership if we came to First Texas Honda. We drove all the way there only waste our time and find out they were off by $1000.00. They have no respect for a customers time or money. I will never ever step foot in this dealership again. Don't believe what the sales team tells you, they just want you to come into the dealership and will do/say anything to do so. We had been speaking to Jeff on the phone and via text most the day hence had confirmed that they would match the price of the car beforehand, I wish he would have respected our time and had spoken with the manager before hand to discuss the whole matching situation alas we wasted more than an hour at the dealership before they even told us that they wouldn't be able to make the deal. Never again. If I could give no stars, if I could. **UPDATE**: Genny thank you for your comment but I would like to disagree with it for the below reasons. Jeff Cox already had known competitive out-the door price we received from your competition. He had agreed to match it which was the only reason why we even drove all the way to that dealership. Either way, we drove to San Marcos today and got the brand new car at that price from dealership which operates on much more integrity. They respected us, they were very efficient which is appreciated. As soon as we got to Gillman Honda, the sales rep had the car ready for us along with the agreed upon cost agreement. (There were NO additional cost at Gillman Honda to the out-the-door price like your dealership claimed they would do). I would like to say that for a dealership that likes to advertise Haggle free and Hassle free services, First Texas Honda was definitely a lot of Hassle. :/ More

Worst Experience at a Car Dealership No Integrity: This dealership has the worst management and is not built on the right principles. Jeff Cox told us that he was going to match a deal fo No Integrity: This dealership has the worst management and is not built on the right principles. Jeff Cox told us that he was going to match a deal found at a different dealership if we came to First Texas Honda. We drove all the way there only waste our time and find out they were off by $1000.00. They have no respect for a customers time or money. I will never ever step foot in this dealership again. Don't believe what the sales team tells you, they just want you to come into the dealership and will do/say anything to do so. We had been speaking to Jeff on the phone and via text most the day hence had confirmed that they would match the price of the car beforehand, I wish he would have respected our time and had spoken with the manager before hand to discuss the whole matching situation alas we wasted more than an hour at the dealership before they even told us that they wouldn't be able to make the deal. Never again. If I could give no stars, if I could. More

Best dealership in Austin! First time going to this dealership, I liked it! The environment and the staff were all very nice and friendly, I'll definitely be coming back! Shout First time going to this dealership, I liked it! The environment and the staff were all very nice and friendly, I'll definitely be coming back! Shout out to David for being an awesome employee! More

2006 accord repair Jack wright was my service advisor. very professional and communicated all facts to help me make repair decisions. Ac service was performed - all se Jack wright was my service advisor. very professional and communicated all facts to help me make repair decisions. Ac service was performed - all seems to be working fine. Hoping the extra dollars spent sevicing at Honda dealer will lengthen car life, More

Not patient and ask for insurance before test drive The salesman is not patient at all. When I said the used car with such mileage is expensive, I can almost buy a new car, salesman just simply disrespe The salesman is not patient at all. When I said the used car with such mileage is expensive, I can almost buy a new car, salesman just simply disrespectfully took a glimpse of me, "Then buy a new one." xxx? The second day, I went in to ask about a new CR-V. Before I had a test driving, they asked me for my current car insurance. What? I've never been asked for car insurance before at other dealerships. It seems they don't trust me to give me a new car to test drive. More

Bent over backwards to get the exact car we wanted I went in to First Texas Honda for one goal to lower the monthly payments using the equity of our 2013 Honda CR-V EX-L. Coming in prepared with the K I went in to First Texas Honda for one goal to lower the monthly payments using the equity of our 2013 Honda CR-V EX-L. Coming in prepared with the KBB price range for the vehicle and a quote using USAA car buying service, I knew we were well within the goal of our monthly payments. (Even had a spreadsheet on my smartphone to verify my numbers were accurate) The only thing I was unknown was my trade. So I used the median number in KBB. I was surprised to find that they actually appraised our vehicle closer to the higher side of my KBB estimate. (I also service the vehicle at First Texas because they have the best waiting area) I told our sales person Andrew Dimayuga exactly what I wanted and the payments. I also threw a "curveball" by saying I wanted to upgrade to the CR-V Touring in black. Would you know it they didn't have it in black, but they called around and found one they could do a dealer trade on. (Dealers trade exact model vehicles) Not only that Andrew went to pick it up for me. It was kinda a prebirthday present for my wife, who doesn't like dealing with car dealers. Hence me doing all the footwork. I may have gone overboard with the research, but it paid off. More

Great service! I was very satisfied of all services done! The agent was very professional, he understood immediately what I need and the service was very fast! Great I was very satisfied of all services done! The agent was very professional, he understood immediately what I need and the service was very fast! Great job!. More

Good service department! .. but took time to check out the new cars! Nice selection and options. Good to hear that I can now control the sat nav with my phone - much better. .. but took time to check out the new cars! Nice selection and options. Good to hear that I can now control the sat nav with my phone - much better. More

Pilot Service Professional customer service from my advisors. Got done with my visit in under 2 hours. My advisors went over future service needs for my pilot, whic Professional customer service from my advisors. Got done with my visit in under 2 hours. My advisors went over future service needs for my pilot, which I appreciated. More