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First Texas Honda
Austin, TX
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,695 reviews
January 19, 2016
Quick oil change We just moved into Austin, we needed a quick oil change, they got us in right away. We waited in comfort in they well furnished waiting room. The oi We just moved into Austin, we needed a quick oil change, they got us in right away. We waited in comfort in they well furnished waiting room. The oil change took about an hour, and we were on our way. Thanks, David & Connie More
by David
Employees Worked With
David Cabrera
December 30, 2015
Great experience From walking in the door to leaving it was seamless. No hassle. Aaron had a great disposition and really made it simple and straightforward. Same for From walking in the door to leaving it was seamless. No hassle. Aaron had a great disposition and really made it simple and straightforward. Same for Chris with finalizing the paperwork at the end. Two thumbs up. I'll buy another car here. Thanks Aaron. More
by Blake
Employees Worked With
Chris Dugas, Aaron DuBoise
December 17, 2015
Sold used car with current recall- able to crash at any time They sold me a Jeep 2013 Grand Cherokee used in October of 2015. February 2015, Jeep sent out a recall for a "the totally integrated power module (tip They sold me a Jeep 2013 Grand Cherokee used in October of 2015. February 2015, Jeep sent out a recall for a "the totally integrated power module (tipm) contains an internal fuel pump relay that could operate intermittently or fail without warning. An intermittent or failed fuel pump relay could cause the engine to stall while driving and cause a crash without warning". They did not fix the issue, nor did they warn me about a current recall on the vehicle I was about to purchase. I finally found this issue out 3 months later after checking with the local Jeep dealer. When I called to complain about the unethical behavior of selling a known defective and harmful vehicle that could have cost people their lives, they were not willing to assist at all. Completely appalled and outraged. More
by mikeodeezy
Employees Worked With
Beau Barrett
December 15, 2015
Express Oil Change As usual. the service staff that assisted me was great. I felt like I was visiting friends when I brought my car in for an oil change. If you take c As usual. the service staff that assisted me was great. I felt like I was visiting friends when I brought my car in for an oil change. If you take care of your Honda, you will rarely have any real problems. I really like the Express Notification device, paying and then getting your car. Neat operation. As usual the break area (coffee and roll) were superior. Isaac, my service person was extremely pleasant and nice. I do not take my Honda to anyone else for service because when I bring it to you, I feel it is done right. thanks for the great service and staff. Weldon Berry More
by weldonberry
Employees Worked With
Isaac Olivarez
December 06, 2015
GA062418 . All reps were wonderful! Customer service the best. Fair, informative, friendly, and gave us a wonderful deal on our beautiful new honda! Trade in ext All reps were wonderful! Customer service the best. Fair, informative, friendly, and gave us a wonderful deal on our beautiful new honda! Trade in extremely fair. Great group of sales people. Would highly recommend! More
by Carguy chuck 123
Employees Worked With
Aaron DuBoise, Roderick Young
November 24, 2015
Oil change and overall check up this month. Last month they I am loyal to First Texas Honda not only because I love my 2005 CVR but because their service department is always a good experience. They listen. I am loyal to First Texas Honda not only because I love my 2005 CVR but because their service department is always a good experience. They listen. They are extremely helpful. The waiting area at the new site is not quite as luxurious as on Koenig but it is still nice. More
by K DRE
Employees Worked With
Trudy Adams, Jesse Velazquez
November 23, 2015
Excellent Customer Service The First Texas Honda team is amazingly very professional, courteous and accommodating. I just moved to the Austin area and I think I've found my dea The First Texas Honda team is amazingly very professional, courteous and accommodating. I just moved to the Austin area and I think I've found my dealership. Jay is simply awesome! More
by Yao404
Employees Worked With
Jay Jank
November 20, 2015
Quick, Effieient, Effective I've used this dealer for all my repair needs and it is always a positive experience. They have a very efficient, high quality service process. The I've used this dealer for all my repair needs and it is always a positive experience. They have a very efficient, high quality service process. The waiting area is awesome--refreshments, kids' play area, etc. Even a staff person there to provide assistance. Highly recommended. More
by Bjlmason
Employees Worked With
Trudy Adams, Jay Jank
November 14, 2015
my new car purchase was amazing! John Fisher was my guide for my new car purchase. His friendly manner and knowledge of the process was a breath of fresh air. All of the employees I John Fisher was my guide for my new car purchase. His friendly manner and knowledge of the process was a breath of fresh air. All of the employees I encountered were patient in answering my questions. I highly recommend this dealer for your new car purchase. I am so pleased with the staff and my experience was delightful. Thank you! More
by n.a.78717
Employees Worked With
John Fisher
November 12, 2015
Order a vehicle The order of my HRV was simple, my salesman keep me update of the manufacture periodically, I am very please of the vehicle I have brought. The order of my HRV was simple, my salesman keep me update of the manufacture periodically, I am very please of the vehicle I have brought. More
by Snake65
Employees Worked With
Mike Marsalis, Roderick Young
