First Texas Honda

Car was brought in I was immediately provided service. My service rep Craig Sager did an outstanding job explaining the problem getting it corrected. This dealership focuses on customer service and does it My service rep Craig Sager did an outstanding job explaining the problem getting it corrected. This dealership focuses on customer service and does it well. More

I would highly recommend this one stop shop This was hassle-free shopping for a new car. I was treated fairly and courteously. I like the fact that there were no hidden agendas. I left the deale This was hassle-free shopping for a new car. I was treated fairly and courteously. I like the fact that there were no hidden agendas. I left the dealership feeling as a valued customer. I highly recommend first Texas Honda. More

Best Car Buying Experience We were planning to buy a used vehicle elsewhere until we discovered First Texas Honda had the same vehicle brand new for less money, adjusted for mi We were planning to buy a used vehicle elsewhere until we discovered First Texas Honda had the same vehicle brand new for less money, adjusted for mileage on the used vehicle ($575 total). Our sales person was no pressure and more like a friend showing us cars he liked. Very positive experience buying a great vehicle. More

Friendly, Efficient and Excellent Honda Service Thank you, to First Texas Honda, and most especially to Natasha and Jay (Service) and to Maria (Customer Relations). Thank you, too, to all of the Thank you, to First Texas Honda, and most especially to Natasha and Jay (Service) and to Maria (Customer Relations). Thank you, too, to all of the First Texas Honda staff for ensuring that my CRV is once again operating smoothly and safely. I really appreciate all of your considerate efforts as well as the availability of a loaner vehicle, which was very convenient and helpful. First Texas Honda will always be my 'first' choice whenever my CRV needs any future service, for as long as I am here in Austin. More

Never mentioned oil consumption I used this dealership for scheduled service through the warranty period on a 2013 Accord EX-L 4-cylinder. When I went to perform my first oil change I used this dealership for scheduled service through the warranty period on a 2013 Accord EX-L 4-cylinder. When I went to perform my first oil change warranty end, there was not even oil on the dipstick. I suspected at first that they did not change the oil at all on the last service. Now closely monitored, I see the vehicle consuming 3/4 quart or more for every 30% of the oil life. That means every time I took the car in for service it had no oil on the dipstick. Either they hid the issue or do not have a diligent service program. I was left in the dark about this issue, and now the car is out of warranty. They never offered to investigate the issue. For comparison, I can run my Toyota Tundra on the same synthetic oil for a full year with no loss. Friendly smiles never replace honesty, and I feel scammed. UPDATE: The dealer Service Director contacted me immediately after posting this review. He offered to provide an oil consumption test despite the car being out of warranty, and that test is now underway. Although this issue should have been found in regular service, at least they are trying to make good on the situation. Ultimately, Honda will need to decide whether or not the issue will be corrected as warranty repair. It will be several thousand miles before the test is concluded, so situation still TBD. In the meantime, I've raised scores to reflect the dealership willingness to work on the issue. More

Helpful Sales Stafff Had a great experience with the sales staff. Unfortunately, their price for the vehicle was higher than what we eventually paid in San Antonio. BUT, Had a great experience with the sales staff. Unfortunately, their price for the vehicle was higher than what we eventually paid in San Antonio. BUT, they were honest, thoughtful and very patient with us during the buying process. Really liked Shawn Hert!!! Great sales guy! More

Great dealership We just purchased our third car in four years from First Texas Honda. Easy prices, great sales people, great service department. I won't go anywhere e We just purchased our third car in four years from First Texas Honda. Easy prices, great sales people, great service department. I won't go anywhere else any more. More

After repair that is good condition but price is little high Repairing is good and service is great and price is high and repair time is too long Waiting area is very computable and coffee and Cookies and oth Repairing is good and service is great and price is high and repair time is too long Waiting area is very computable and coffee and Cookies and others drink is very good More

Tire pressure in my car My tire pressure light came on and I needed to have it checked out. AJ checked the pressure on all the tires and told me there was two nails in one of My tire pressure light came on and I needed to have it checked out. AJ checked the pressure on all the tires and told me there was two nails in one of my tires, he said at patching was not going to help and it would since the nails were too close to each other, so he quoted me in a new tire price and asked me if my car needed a wash, of course how can I not turn that offer down? He communicated well and wil be back again More

Best Car Buying Experience First Texas Honda Dealer is the best place in Austin to get a vehicle. I moved here from Virginia a year ago. When I arrived in Austin my Mercury Moun First Texas Honda Dealer is the best place in Austin to get a vehicle. I moved here from Virginia a year ago. When I arrived in Austin my Mercury Mountaineer went dead. I spent the next 8 months walking to the gym and grocery store. I was saving up to buy a special vehicle from the right dealer. Everyday I would walk past the First Texas Honda Dealership on my way to the gym saying "I'm going to buy a car from there soon". After 8 long months of saving and doing my research I met with Aaron DuBoise who is fantastic! I had actually met with him earlier in the year car shopping with a friend. I honestly came back just so I could talk to Aaron about what he thought I should get and what they had available for my budget. Aaron is a perfect gentleman through and through. He is extremely knowledgeable not only about the Honda vehicles but the Auto industry as well. He was able to help me get good financing and feel comfortable about this big purchase. He has a great sense of humor and impeccable people skills. I felt so comfortable around him. Aaron is charismatic and understands customers needs. Aaron seeks first to understand than be understood. His love for his job and family really shine through. I couldn't have asked for a better car buying experience here in Austin. I highly recommend The First Texas Honda Dealer to everyone and especially Aaron DuBoise. More