
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,695 reviews
Dead Battery. Well I t had a dead battery, but it turned out that I had not used good sense about paring and updating a new phone in accessory mode. I did not driv Well I t had a dead battery, but it turned out that I had not used good sense about paring and updating a new phone in accessory mode. I did not drive the car after completing the updates , The end result was I had discharged the battery to the point that the next day it would not start. The service department was very thorough and courteous about the issue and took time to thoroughly check the charging system, and battery at no Charge. They had driven the car around the dealership, but advised I take a 15 -20 minute road. trip just to insure I had a good charge which I did. More
A very pleasant experience. Joe Reyna is very knowledgeable, very efficient and very patient to explain to me and my friend who knows car quite well. I highly recommend First Te Joe Reyna is very knowledgeable, very efficient and very patient to explain to me and my friend who knows car quite well. I highly recommend First Texas Honda to everyone. More
Oil change and minor repairs Prompt service, Staff competent and very willing to be of service. I own 2 Honda CR-V's and would take them no where else. Highly recommend, especi Prompt service, Staff competent and very willing to be of service. I own 2 Honda CR-V's and would take them no where else. Highly recommend, especially for a new car purchase or any repairs to your Honda! More
Too busy for my business I came in with my family with a check in hand to purchase a vehicle, but I was told that we could not be helped because it was too busy. We were put I came in with my family with a check in hand to purchase a vehicle, but I was told that we could not be helped because it was too busy. We were put on a list and waited two hours as I watched the same employees walk around and joke with each other without clients. I then called another dealership and asked if I could purchase a vehicle that day. I drove to San Antonio and purchased a new Honda Odyssey. It was worth the drive to be treated as though they wanted my business. More
Great dealership. Great experience. This is the 5th Accord that I have purchased from First Texas Honda. The salesman, Shawn Knodel, was so professional and so very knowledgeable. I co This is the 5th Accord that I have purchased from First Texas Honda. The salesman, Shawn Knodel, was so professional and so very knowledgeable. I could not have asked for anyone better. Trudy Adams has always been my service rep and I trust her completely. For a great experience buying a Honda, go to First Texas Honda. More
Jay Jank and the crew at First Texas really try to take care of you. They did a good job. I will definitely be back. Thanks again! God bless! and the crew at First Texas really try to take care of you. They did a good job. I will definitely be back. Thanks again! God bless! More
Excellent experience As a single woman purchasing a vehicle often in the buying process of a vehicle the sales person talks down to you because you are a female. This wa As a single woman purchasing a vehicle often in the buying process of a vehicle the sales person talks down to you because you are a female. This was not the case with Steve Carter he treated me with respect and was excellent to deal with. In fact, we had a lively discussion about a number of things including his music . He answered all my questions and explained the workings of my new vehicle in detail. During the buying process he kept me informed as my vehicle was on back order. All the people I came in contact with were very friendly. I would recommend First Texan Honda and Steve Carter to anyone looking to purchase a vehicle. More
Great! GREAT! Everyone was excellent! The service and the work done was superb - I am very, very impressed with the repairs, the care, the support, the com GREAT! Everyone was excellent! The service and the work done was superb - I am very, very impressed with the repairs, the care, the support, the communication, and how well-bred the staff is!!! I don't know everyone's names, but each person who helped me is very special! I was in wonderful grace. You are deeply appreciated! Thank you so very, very much! More
I feel cared for when I bought a used Honda Civic I felt cared for when I bought a 2012 used Honda Civic from First Honda. I recently had a safety concern in the last 6 weeks because all four of my ti I felt cared for when I bought a 2012 used Honda Civic from First Honda. I recently had a safety concern in the last 6 weeks because all four of my tires kept losing the adequacy of their air pressure. I took my car to the Service area of First Honda where my tires were examined for leaks. They were leak-free. The problem lay with my filling station person who had three times not put the appropriate amount of air in my tires. I also learned that the Honda system is very sensitive to decreased tire pressure and will alarm. The alarm was bright and could not be ignored. Now I know about how that air pressure system works, thanks to First Honda. They inflated my tires and assured me. I needed both. More
1st car service After buying my 2015 Honda Accord i fell in,love with this dealership and the staff's friendliness. My first service came up and needing an oil ch After buying my 2015 Honda Accord i fell in,love with this dealership and the staff's friendliness. My first service came up and needing an oil change and tire rotation it was awesome how Jesse got me squared away quickly and accepted the discount coupon and best of all a free car wash who couldn't beat that deal? The wait on it was totally worth it only an hour wait in the lounge with ice tea and iced chai latte. I love the environment and not having to be stressed out and the express advisor calling me rather than running back and forth from building to building. Will be coming back again, so with the visit and the staff friendliness. More