
First Texas Honda
Austin, TX
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No Hassle, No Haggle is true! My husband and I knew exactly what we wanted when we went to purchase our Honda Pilot. We talked to a few dealerships in the Dallas/Ft. Worth area an My husband and I knew exactly what we wanted when we went to purchase our Honda Pilot. We talked to a few dealerships in the Dallas/Ft. Worth area and felt like we were being "nickel and dimed", especially with accessories. We'd agree to a price, and half an hour later get a call that another accessory had been added and the price went up. It was super stressful! Then we found First Texas Honda had what we wanted in stock, called and spoke with Aaron DuBoise, and told him we basically wanted to walk in with a check (for an agreed upon price), and walk out with the car we saw online. And that's just what we did! Aaron was laid back, answered all of our questions, walked us through the entertainment and Bluetooth functions, and not once did he try to sell us on anything we didn't want. The test drive was so helpful. It would have taken me a week to understand the features Aaron showed us in the 3 mile drive. When it came to accessories, Julia Dale was very helpful and clear in explaining the accessory options, but not high pressure at all. We ended up getting a couple accessories (protective exterior/interior chem coat, and floor mats). Overall, we're so pleased with the experience we had at First Texas Honda, especially with Aaron and Julia. It's only been a day, and we're already recommending the dealership and Aaron DuBoise to everyone we show the new car too! More
Great car buying experience We bought a new Honda Accord from John Fisher a few weeks ago, and were extremely pleased with the service! John was friendly, professional, and made We bought a new Honda Accord from John Fisher a few weeks ago, and were extremely pleased with the service! John was friendly, professional, and made sure we got what we were looking for. We have now bought two cars from first Texas Honda and would recommend them to anyone for fast, no-stress car buying! More
Excellent service Service department is fast, lower price than other dealers in area. Very nice waiting area and staff. I will definitely be using this dealer for servi Service department is fast, lower price than other dealers in area. Very nice waiting area and staff. I will definitely be using this dealer for service and repairs in the future. More
Outstanding Service ***** GREAT SALES SKILLS TO LINDA GLASS ***** I have purchased my two previous cars from First Texas Honda. I went into the dealership, with an inte ***** GREAT SALES SKILLS TO LINDA GLASS ***** I have purchased my two previous cars from First Texas Honda. I went into the dealership, with an interest to purchase a vehicle, and Linda went above and beyond to get me into a vehicle. We applied for loans, and received bad APR rates, which was not her fault but a reflection of my credit. I told her I would return when my credit had improved and did so. I called her again, and went into the dealership. I told her what I had been approved for, and what I wanted. The first car we drove, was the one. Linda knew exactly what I wanted, and spoke to me like a person. The first one she showed me is the one I purchased. A brand new 2015 Honda Civic EXL-Nav I have told many people about First Texas Honda, and the great service they provide. She is a huge asset to your team! I will continue to do service with First Texas Honda, as well as use LINDA GLASS as my sales rep when I need anything with my vehicle. KUDOS TO LINDA ***** EMPLOYEE More
Courteous, efficient, capable On one occasion, i came in with a burned out low beam bulb and the service employee volunteered to replace it for me at no cost. They also give free On one occasion, i came in with a burned out low beam bulb and the service employee volunteered to replace it for me at no cost. They also give free car washes. What's not to like? More
Quick and friendly service Everyone was super knowledgeable, quick to help, and communicative about the problem (nail in tire). End to end service took less than an hour, and th Everyone was super knowledgeable, quick to help, and communicative about the problem (nail in tire). End to end service took less than an hour, and the cafe style waiting area made time pass even more quickly! Service with competence and a smile - something rare in the industry. Thanks! More
New car I did a ton of research deciding on what minivan to get for my very large family, finally deciding on a Honda Odyssey Touring Elite. Then it was time I did a ton of research deciding on what minivan to get for my very large family, finally deciding on a Honda Odyssey Touring Elite. Then it was time to research dealers (thank you Internet age). First Texas Honda is who I finally decided on. They are a 5 star rated dealer with a business model I highly approve of. I had high expectations going in, and they not only met them, they exceeded them. A lot of people hate buying a car because of the tactics used by large corporate dealerships, and the haggling necessary. It's stressful and frankly annoying. Since most people feel this way support a dealership with a business model that avoids this. Unless people support dealerships with these different business models the process will never change. That being said everyone I came across at this dealership went out of their way to be friendly and helpful. So now I have a dealership with a business model I support with extremely friendly and helpful employees. I had to drive an hour (past 2 other Honda dealerships) to get to this one, and I don't regret it one bit. I will be buying a 2016 Honda Fit when they become available in a couple months, and I will once again drive an hour to get to this one. Also, the sales people here DON'T work on commission so they have no reason to pressure you into buying a car you don't want or can't afford. I highly recommend this dealership to anyone buying a new or used vehicle. More
Direct and precise Very cordial people to attend the customers Hear exactly what you need and look for the best solution to your request. They are not trying to mak Very cordial people to attend the customers Hear exactly what you need and look for the best solution to your request. They are not trying to make the problem or issue bigger and can go to the solution right away Comfortable and friendly waiting area Rosalia More
Replacing one rear tire Automobile service that I have experienced over the years always has been efficient and staff has been very helpful and courteous. My experience on t Automobile service that I have experienced over the years always has been efficient and staff has been very helpful and courteous. My experience on the most recent service included checking air pressure in all four tires and adjusting air pressure. The most recent service personnel identified the problem which was the result of nails in the shoulder of the tire that was replaced on 12 August 2015. I was satisfied with the service, even though the time required approached two hours. More
Maintenance service Visit was very pleasant, very convenient and excellent service and in a quick and fast manner without any delays, The most part, I did not have a sc Visit was very pleasant, very convenient and excellent service and in a quick and fast manner without any delays, The most part, I did not have a scheduled appointment, it was a walking in. P.S. First I calling Round Rock Honda they said well be a three hour wait,and second calling Howdy Honda they say is would be a two hour wait , I live in Round Rock so I will always have my service done at First Texas Honda, which is the best in Texas. Nice and friendly and helpful staff . More