
First Texas Honda
Austin, TX
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Leased a New Honda Accord Easy process, fast for buying a car. Helped me find a great way to have low monthly payments while driving a great car for gas saving and a great ride Easy process, fast for buying a car. Helped me find a great way to have low monthly payments while driving a great car for gas saving and a great ride. More
Awesome Service I was in a hurry to pick my car back up and had not gotten gas in the loaner. The dealership had everything ready for me to save time and provided the I was in a hurry to pick my car back up and had not gotten gas in the loaner. The dealership had everything ready for me to save time and provided the best service that I have had at a Honda dealership. we will always bring our car here and will shop for a new one in the future. Great Place! Alan S. More
Helpful It was an Easy process where everything was explained clearly, and all options outlined for us. Gregory Ryan was very knowledgable about the car all o It was an Easy process where everything was explained clearly, and all options outlined for us. Gregory Ryan was very knowledgable about the car all our options. More
Scammers Horrid. These guys are jokers and liars all the way. Their mistreatment of female Honda owners should have corporate investigating fraudulent practice Horrid. These guys are jokers and liars all the way. Their mistreatment of female Honda owners should have corporate investigating fraudulent practices at this dealership. The amount of inconsistencies I experienced in the pricing and the misdiagnosis are simply incomprehensible. You say I need a $3300 new AC unit for claimed "black death", yet a $60 cabin filter fixed the drivers' side temperature issue. And I was the one to tell you to replace the filter per a Colorado trust-worthy mechanic's advice. And then you charge me $89 to give me your bag of lies as a diagnostic fee? Ridiculous. You lost a customer of 23 years. Lexus is getting my business. More
Awesome service! Courtney Audain held my hand throughout the process going far beyond expectations. He helped me return my rental at the end of the day, staying late t Courtney Audain held my hand throughout the process going far beyond expectations. He helped me return my rental at the end of the day, staying late to make sure that I could drive my sweet new ride home. I loved the coffee bar and I'm happy that they offer a loaner if my car will be in the shop for more than couple of hours. Hopefully their service will hold after the sale. More
Overall experience I am one that does not enjoy the car buying experience, but Tim Brown made it almost enjoyable this time. He was very patient and answered all of my I am one that does not enjoy the car buying experience, but Tim Brown made it almost enjoyable this time. He was very patient and answered all of my questions to my satisfaction. I would definitely recommend 1st Texas Honda and Tim Brown. Also worked with Laura who was so helpful with selecting additional accessories. Loved the wait area with awesome coffee and snack bar. More
Sale was great/After sale --not so much I really like the "no haggle" pricing. It makes the car-buying experience shorter and much more pleasant. I also feel like I got a fair amount for my I really like the "no haggle" pricing. It makes the car-buying experience shorter and much more pleasant. I also feel like I got a fair amount for my trade. So, the actual buying experience was good. However, after my purchase is when I encountered problems with First Texas Honda. A navigation disk was supposed to be ordered. After a week and a few unreturned calls to them, it still had not been ordered. I have now had my car for two-and-a-half weeks, and I still don't have the disk. Nor do I have an answer to WHEN I will have it. The experience has been really frustrating and has zapped the joy of of that special time in life when you buy that new, perfect car. More
Great Experience I brought my 15 accord in for the first time and had very good experience with the service department. The service was fast and the work was excellent I brought my 15 accord in for the first time and had very good experience with the service department. The service was fast and the work was excellent. Natasha was very friendly and helpful. More
New Car Excellent service. I was in at 3 and was out with a new car at 6PM. The sales men was great and professional. I would recommend him for future sales Excellent service. I was in at 3 and was out with a new car at 6PM. The sales men was great and professional. I would recommend him for future sales. More
Honda CrV inspection for license renewal I have been dealing with First Honda since I purchased Honda vehicles some 15 years ago. I am well pleased with the service provided, personnel. and I have been dealing with First Honda since I purchased Honda vehicles some 15 years ago. I am well pleased with the service provided, personnel. and the staff providing the services. More