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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,689 Reviews
Call Dealership (512) 220-1121
View Awards

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

May 14, 2022

I was kept appraised of what was needed to be done and it was all done in a timely and courteous manner. More

by ninarc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
May 16, 2022 -

First Texas Honda responded

Ninarc5, thank you for letting us know about your positive experience! Reviews like this are the ultimate compliment. :) - The Team at First Texas Honda

May 14, 2022

Excellent customer service and no pressure sales approach! Love the coffee bar too! Will not buy a car anywhere else. More

by Stephy97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Broderick
Report | Print
May 16, 2022 -

First Texas Honda responded

Thank you for leaving this wonderful feedback, Stephy97! It was great being able to assist you in finding the perfect vehicle. Congratulations, and welcome to the First Texas Honda family! We are so lucky to have you. :) - The Team at First Texas Honda

May 13, 2022

First Texas Honda won me over, thanks to outstanding service provided by Jay Jank and the service team on our 2018 Accord. So much so that we bought our 2022 Ridgeline from them. Thank you Brandon Broml More

by rkevinhumphrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Brandon Bromley
Report | Print
May 16, 2022 -

First Texas Honda responded

Wow, talk about a great review! Thank you so much for taking a moment to leave this, rkevinhumphrey. We are thankful for your kind words toward Jay and Brandon. Congratulations on your new vehicle, we are so happy to have you as part of the First Texas Honda family! :) - The Team at First Texas Honda

May 13, 2022

Service was fast and courteous, as usual. The estimated wait time was accurate. Plus, I always appreciate the complimentary coffee. More

by Cos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
May 16, 2022 -

First Texas Honda responded

Cos, that is so great to hear! We are thrilled that you enjoyed everything here, including the complimentary coffee bar. Thanks for visiting us and we'll see you next time! :) - The Team at First Texas Honda

May 13, 2022

The service team provided clear and timely information during both of my recent service visits More

by Rcatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Dan Boone, Carlos Cortez
Report | Print
May 16, 2022 -

First Texas Honda responded

Rcatx, thank you for choosing us to assist you with your vehicle's servicing needs! It was great having you here and we hope you will come back to see us again in the future. :) - The Team at First Texas Honda

May 07, 2022

Always excellent service! They always keep me updated and fix any problems I may have. More

by mdurfor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Report | Print
May 11, 2022 -

First Texas Honda responded

Mdurfor, that is what we love to hear! Thanks so much for choosing us to assist you with your vehicle's servicing needs. We hope you'll come back to see us again in the future! :) - The Team at First Texas Honda

May 12, 2022 -

mdurfor responded

Thanks, Guys for your great service!

May 06, 2022

The dealership was very impressive and Joseph An, our sales person, was very attentive and professional. More

by JI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An
Report | Print
May 11, 2022 -

First Texas Honda responded

JI, that is fantastic to hear! We always want to deliver an impeccable experience to every guest. Thank you for choosing us to serve you! :) - The Team at First Texas Honda

May 02, 2022

I had appointment and promised that my service (recall) will be done in about 90 minutes. I am glad it was done on time and even a little bit earlier. THANK YOU HONDA. More

by Ivanich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JUAN
Report | Print
May 04, 2022 -

First Texas Honda responded

Ivanich, our team strives to provide top-quality services in a reasonable amount of time. Thank you so much for the positive feedback, it's great to see that our team delivered as promised! :) - The Team at First Texas Honda

May 01, 2022

First Texas Honda is consistent and reliable when it comes to service….easy in and out. Ivan Heredia is always engaging, easy to trust and always communicates continuously and effectively. He’s truly an More

by Robert Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Report | Print
May 04, 2022 -

First Texas Honda responded

Wow, talk about a great review! Thanks so much for supporting what we do here, Robert. We're happy to see this feedback for Ivan, and we will be sure to pass your kind sentiments along to him. Please let us know if there is anything we can do to assist in the future! :) - The Team at First Texas Honda

April 29, 2022

Everything was great. Would be a 5, but it’s not close and it’s pricey. More

by Jwpayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Apr 29, 2022 -

First Texas Honda responded

Jwpayton, thank you for the support! We are so happy to hear that everything went well during your visit. Our team aims to exceed every client's expectations, so I would love to know if there is anything else we could have done better to earn that 5th star. Please contact me directly at Timothy.Shook@cagaustin.com and I will be happy to help. Thank you again, and have a great weekend! :) - Timothy Shook, COO

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