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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,695 Reviews
Call Dealership (512) 220-1121
View Awards

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

April 07, 2022

I was there to get regular maintenance and an inspection. Everything went well thanks to Tony. More

by aroeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oborny
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Apr 08, 2022 -

First Texas Honda responded

Aroeber, thanks for stopping by to see us! It was a pleasure being able to assist you, and we will be sure to let Tony know of this wonderful review. :) - The Team at First Texas Honda

April 06, 2022

The dealership has plenty of room to space yourself from others. Carlos was an excellent communicator. I like the complimentary coffee bar. More

by JMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
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Apr 08, 2022 -

First Texas Honda responded

JMG, thank you for your supportive words towards Carlos! We will be sure to relay this awesome review to him. The complimentary cafe is such a nice addition to our facility! :) - The Team at First Texas Honda

April 06, 2022

As always, the service was professional, straigtht forward and dependable. I know where to go when my car has a problem. More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
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Apr 06, 2022 -

First Texas Honda responded

Mason, thank you for supporting us time and time again! We feel so lucky to be your favorite and can't wait to see you next time. :) - The Team at First Texas Honda

April 05, 2022

Very helpful and friendly. Ivan communicated service options in an informative way without any pressure. More

by thumbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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Apr 06, 2022 -

First Texas Honda responded

Thank you for your supportive feedback for Ivan! We will definitely be sure to make him aware of this stellar review. Please let us know the next time we can be of any assistance! :) - The Team at First Texas Honda

April 04, 2022

Bobby was great and I appreciate his effort. My oil change experience was a good one. More

by America First
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
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Apr 04, 2022 -

First Texas Honda responded

Thank you for coming to see us! Bobby is awesome, and we feel so lucky to have him as part of the team. We appreciate the support and look forward to the next time we can assist! :) - The Team at First Texas Honda

April 04, 2022

Started out in the Service dept and worked with Trevor-very nice and informative person. He ended up introducing me to Joseph in Sales who could not have been nicer. From Service to Sales, our en More

by ajltina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in Finance was fabulous! , Joseph An, Trevor Self
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Apr 04, 2022 -

First Texas Honda responded

Thank you for taking a moment to leave us this awesome feedback! Your kind words towards Trevor, Jesse, and Joseph are very appreciated and we will be sure to let them know of this stellar review. Thank you again, and congratulations on your new vehicle! :) - The Team at First Texas Honda

April 03, 2022

I have purchased three Hondas from First Texas Honda and their service department has always made me comfortable that my vehicles are safe and ready for my use. The waiting room services certainly remind m More

by Long Tall Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Zach Clark
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Apr 04, 2022 -

First Texas Honda responded

Hey there, thank you so much for the terrific feedback! We are very appreciative of the fact that you chose us to assist you with your vehicle's servicing needs. Thanks so much, and we'll see you next time! :) - The Team at First Texas Honda

April 01, 2022

Second time around purchase was made easy. The patience everyone had while explaining the process is appreciated. Love my Honda! More

by romancastle123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Carlos Contreras, Kevin Siebert
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Apr 01, 2022 -

First Texas Honda responded

Thank you for choosing us to assist you with finding the vehicle of your dreams! It makes us really happy to know that you are loving your Honda. Congratulations, and welcome to the First Texas Honda family! :) - The Team at First Texas Honda

April 01, 2022

Friendly service with a comfortable waiting area that includes snacks and drinks for free. Vehicle service was completed within the estimated time. More

by f nick spanhak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
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Apr 01, 2022 -

First Texas Honda responded

We appreciate you supporting us, Nick! The complimentary cafe is such a cool touch to our facility! Thanks so much for coming by, and we'll see you next time. :) - The Team at First Texas Honda

March 31, 2022

My repair appointment was on time and the service staff was professional. I’ll be back! More

by charonbolin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 01, 2022 -

First Texas Honda responded

Charon, thank you so much for supporting us! We are thrilled to know that you will be returning! Our team aims to deliver a stellar experience to every guest, so I would love it if you contacted me directly at Timothy.Shook@cagaustin.com if there is anything we could have done to earn that 5th star. Thanks again, and I look forward to hearing from you soon! :) - Timothy Shook, COO

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