
First Texas Honda
Austin, TX
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Great process and very good communication by advisor. Recall was performed while waiting quickly. However, a transmission and brake fluid service was recommended due to discolored fluids. They both were Recall was performed while waiting quickly. However, a transmission and brake fluid service was recommended due to discolored fluids. They both were performed less than 10,000 miles ago. Very questionable. Otherwise great job. Gasoline was put in my tank free of charge. The low fuel light was on. Who does that??? More
Nathan haas was awesome. One issue though (not related to Nathan)--when calling in to schedule this recall service I was told there were no appointments where I could wait for the service until June or la to Nathan)--when calling in to schedule this recall service I was told there were no appointments where I could wait for the service until June or later. I scheduled a drop-off appoint ment for a few days later. When I got there--waiting was an option as well as getting a rental car. Why was this not an option when I called to schedule the service? A bit frustrating to say the least. Why is there a disconnect between options available at call in versus showing up in the drive-up lane to drop off the car? More
Great work by a great team of people. Brought my vehicle in twice last week for multiple issues. First time helped by Nate, second by Scott. Both wonderful, friendly, professional and polite. in twice last week for multiple issues. First time helped by Nate, second by Scott. Both wonderful, friendly, professional and polite. More
This was for my routine, annual state safety inspection, plus installation of a new set of windshield wiper blades. It went smoothly and was done quickly. plus installation of a new set of windshield wiper blades. It went smoothly and was done quickly. More