
First Texas Honda
Austin, TX
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Great customer service; went above an beyond in getting me a rent vehicle on short notice. Gave me additional discounts to make it more affordable. me a rent vehicle on short notice. Gave me additional discounts to make it more affordable. More
Great work from the team, very attentive, personal concierge style, coming back for more services and buying more cars with my people. Thank you. Yay concierge style, coming back for more services and buying more cars with my people. Thank you. Yay More
Great auto service.. employees are very friendly people. They make sure your car is running well. The list for next services and needs .. is very helpful to me. Many, Thanks to Ty for helping me. They make sure your car is running well. The list for next services and needs .. is very helpful to me. Many, Thanks to Ty for helping me. More
So impressed with service, but it goes beyond that. Feels like everyone really cares about me. From my car to my coffee. Music on saturday a real plus like everyone really cares about me. From my car to my coffee. Music on saturday a real plus More
Very professional peopleknowledgeablePolite and Very professional people knowledgeable Polite and courteous. Very clean and well staffed waiting room Explain well and in detail what is being done Very professional people knowledgeable Polite and courteous. Very clean and well staffed waiting room Explain well and in detail what is being done. Keep us informed More
I went in to the first oil change on my new car and had never had such amazing service from any establishment. Starting from the porters greeting me with a big smile until the time Trevor Self was walking never had such amazing service from any establishment. Starting from the porters greeting me with a big smile until the time Trevor Self was walking me out to my car after service was completed, EVERY employee I encountered had a beaming smile and was asking if there was anything they could do to make my visit more enjoyable. Not going to lie the complimentary coffee bar with exceptionally trained baristas was very awesome, especially since I went in after I got out of work. It was also nice to have the option to pick from a few games to play. I watched a couple pay a game of ping pong , and when their vehicle was ready their advisor joked saying that the loser pays the total. Myself and everyone around that heard got a good laugh out of that. Overall my experience was way better than expected and honestly can’t wait to have to get service preformed at First Texas Honda again. More
I had a 4:30pm appointment & took 20-30mins to get checked in, which is no fault on anyone. It was a busy time when I arrived. Once checked in, everything went smoothly. My service advisor, Ivan is fr checked in, which is no fault on anyone. It was a busy time when I arrived. Once checked in, everything went smoothly. My service advisor, Ivan is friendly and communicates well. I understood the work being done and what needs to be fixed soon. Overall my experience was good. More
Chris Sutton is our Service Advisor and is an efficient, considerate and thorough professional. We are very happy with the service at First Texas Honda. considerate and thorough professional. We are very happy with the service at First Texas Honda. More