
First Texas Honda
Austin, TX
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Efficient, streamlined, and courteous. Thank you for being thorough, transparent, and friendly. While my car was being serviced having a complimentary rental car offered peace of mind. being thorough, transparent, and friendly. While my car was being serviced having a complimentary rental car offered peace of mind. More
Myron is always very thorough and exceeds our service expectations! Our routine service was easy to schedule, quick and we had our car back by 11am on a Friday morning. expectations! Our routine service was easy to schedule, quick and we had our car back by 11am on a Friday morning. More
I was told the recall would likely take some time and was offered a loaner. It took 1Hr. and 48 minutes. My drive home took 50 minutes and another 50 to return. I would have preferred to wait had I known th offered a loaner. It took 1Hr. and 48 minutes. My drive home took 50 minutes and another 50 to return. I would have preferred to wait had I known the actual time required. More
My original appointment was for a while-you-wait repair. There was no waiting when I dropped off the car, and Andre was with me shortly to discuss the problem. It turned out that my problem was going to req There was no waiting when I dropped off the car, and Andre was with me shortly to discuss the problem. It turned out that my problem was going to require more time, so I was given a free loaner car. Elapsed time from arrival to driving away in the loaner was ~20 minutes: easy! I was kept posted on the progress of the repairs, and picked the car up the next day. An excellent experience: I would strongly recommend First Honda. More
Robert was awesome to deal with and made everything very accommodating with our schedules. There was no pressure to purchase and gave us all options available. Will definitely refer customers to him. accommodating with our schedules. There was no pressure to purchase and gave us all options available. Will definitely refer customers to him. More
Great experience from making the appointment, getting temporary car rental, service, and finally pickup of the car. highly recommended! I am happy I found a place I can trust! temporary car rental, service, and finally pickup of the car. highly recommended! I am happy I found a place I can trust! More
Steven Deckert was my service department guy. He was excellent in providing what I needed and had great suggestions as to how best maintain my vehicle. The 2 people that greeted me also were excellent. excellent in providing what I needed and had great suggestions as to how best maintain my vehicle. The 2 people that greeted me also were excellent. I was out within the timeframe that Steve offered. You have restored my faith in Honda service. I've been dealing with Honda service at south Austin Honda dealership for over 25 years. The service south was a horribly negative experience and I will not go back. Thanks for what you do. I'll be coming here from now on. More
Making a service appointment was easy. I was treated very well by everyone. Sales worked out a free tint agreement with the installers and a loaner car (easy process) seamlessly despite my waiting a lo very well by everyone. Sales worked out a free tint agreement with the installers and a loaner car (easy process) seamlessly despite my waiting a long time to get it done due to the pandemic. Thanks for an easy visit. More
As a walk in I was give a four day possible wait and a loner vehicle. My car was ready in two. The service tech was friendly and personable. I am very pleased with how this service encounter went. loner vehicle. My car was ready in two. The service tech was friendly and personable. I am very pleased with how this service encounter went. More
I made an appointment it was quick and easy . Service technician maintained communication and responsiveness. Do wish the car wash was working that’s always a nice perk when I visit . technician maintained communication and responsiveness. Do wish the car wash was working that’s always a nice perk when I visit . More