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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

March 24, 2021

As a walk in I was give a four day possible wait and a loner vehicle. My car was ready in two. The service tech was friendly and personable. I am very pleased with how this service encounter went. More

by tinneyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
March 23, 2021

I made an appointment it was quick and easy . Service technician maintained communication and responsiveness. Do wish the car wash was working that’s always a nice perk when I visit . More

by roam625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 23, 2021

I have already filled out a survey for my 03/15/2021 appointment and noted there that I was very happy with the service I received. More

by Dave70128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
March 21, 2021

Ivan’s great! Great communication and super friendly. Rare to find someone who is so enthusiastic and helpful. Thanks again!! A A A A A+ More

by RHayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 21, 2021

Checked in quickly and was kept updated on progress of the service. Was advised on other potential maintenance needs and given the choice of whether or not to have them done. More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
March 20, 2021

The service was excellent from drop off to pick up. Ivan was friendly and explained in detail all the services that would be performed. I would recommend them to all my friends. More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 19, 2021

Great! Easy to get in, check in the car. Everyone was nice. They found an oil leak and it was fixed under warranty. We will be back. More

by Honda owner AustinTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
March 19, 2021

I had the pleasure of working with Mr. Myron Jones. Extremely courteous through the whole process. Kept me totally informed. After a shaky start with this dealership, my faith has been restored! More

by randywreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones
March 19, 2021

First Texas Honda' service department has outstanding professional and friendly customer service. Please give Ivan a big raise. They give you plenty of options and get the work done right. More

by TSTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 18, 2021

Excellent service from all I came in contact with started when I made the appointment and continued until I drove away. Appreciate the friendliness and efficiency that started with the people who checked me More

by kss
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Clark, Gabriel Atkins
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