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First Texas Honda

Austin, TX

4.7
2,697 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,697 reviews

April 01, 2021

Efficient, streamlined, and courteous. Thank you for being thorough, transparent, and friendly. While my car was being serviced having a complimentary rental car offered peace of mind. More

by kim_26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Christopher Sutton
March 28, 2021

Myron is always very thorough and exceeds our service expectations! Our routine service was easy to schedule, quick and we had our car back by 11am on a Friday morning. More

by lm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
March 26, 2021

I was told the recall would likely take some time and was offered a loaner. It took 1Hr. and 48 minutes. My drive home took 50 minutes and another 50 to return. I would have preferred to wait had I known th More

by f nick spanhak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
March 26, 2021

My original appointment was for a while-you-wait repair. There was no waiting when I dropped off the car, and Andre was with me shortly to discuss the problem. It turned out that my problem was going to req More

by michael.hudec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
March 25, 2021

Robert was awesome to deal with and made everything very accommodating with our schedules. There was no pressure to purchase and gave us all options available. Will definitely refer customers to him. More

by Caitlyn Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wilsey
March 25, 2021

Great experience from making the appointment, getting temporary car rental, service, and finally pickup of the car. highly recommended! I am happy I found a place I can trust! More

by Paul Bargiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
March 24, 2021

Steven Deckert was my service department guy. He was excellent in providing what I needed and had great suggestions as to how best maintain my vehicle. The 2 people that greeted me also were excellent. More

by harrycasler44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
March 24, 2021

Making a service appointment was easy. I was treated very well by everyone. Sales worked out a free tint agreement with the installers and a loaner car (easy process) seamlessly despite my waiting a lo More

by W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina (with window tinting) *****, Anthony Herrera, Liz Files
March 24, 2021

As a walk in I was give a four day possible wait and a loner vehicle. My car was ready in two. The service tech was friendly and personable. I am very pleased with how this service encounter went. More

by tinneyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
March 23, 2021

I made an appointment it was quick and easy . Service technician maintained communication and responsiveness. Do wish the car wash was working that’s always a nice perk when I visit . More

by roam625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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