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First Texas Honda

Austin, TX

4.7
2,713 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,713 reviews

April 06, 2021

Greeted promptly, advised service would be complimentary at this time but second free oil change would expire before it was used. Technician was very courteous and explained procedures. Comfortable waiting More

by preshus99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
April 05, 2021

Texted before I arrived of what I wanted to see. Thalia had the cars ready to test drive when I arrived. I drove home in the first one it tested. Thalia did a great job at accommodating my specific needs. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thalia Maldonado
April 03, 2021

Outstanding overall visit! Friendly service advisor, scheduler, and loaner agent. Fred is great! Very knowledgeable technicians. The whole process of having work done was a breeze. More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
April 03, 2021

The moment I arrived Myron Jones was very attentive. He answered my questions with full confidence and reassured me that my car will be fixed. I am so appreciative for all the hard work and quick work they More

by Lily5437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones & Brian from the Loaner Car dept, Ivan Heredia, Jack Kresky
April 03, 2021

Texted before I arrived of what I wanted exactly. Compared all the prices from other Honda dealers and they were the best! Had the car ready to test drive when I arrived. Everything fast and efficien More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bob Wilsey, Maria Salazar, and my finance guy also was not listed above. They all were wonderful! TY. , Chris Buchanan
April 02, 2021

Great service, and knowledgeable technicians that gave me the info I needed to get my Honda S2000 parts it required to fix suspension issues. Will be back for future services! More

by jraderatx11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Ty Winn
April 01, 2021

Efficient, streamlined, and courteous. Thank you for being thorough, transparent, and friendly. While my car was being serviced having a complimentary rental car offered peace of mind. More

by kim_26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Christopher Sutton
March 28, 2021

Myron is always very thorough and exceeds our service expectations! Our routine service was easy to schedule, quick and we had our car back by 11am on a Friday morning. More

by lm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
March 26, 2021

I was told the recall would likely take some time and was offered a loaner. It took 1Hr. and 48 minutes. My drive home took 50 minutes and another 50 to return. I would have preferred to wait had I known th More

by f nick spanhak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
March 26, 2021

My original appointment was for a while-you-wait repair. There was no waiting when I dropped off the car, and Andre was with me shortly to discuss the problem. It turned out that my problem was going to req More

by michael.hudec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
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