Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
March 14, 2021
Thank you for your service. Anthony kept us informed and the car was done earlier than expected. Excellent work! We can always count on First Texas Honda to get the work done and fast. the car was done earlier than expected. Excellent work! We can always count on First Texas Honda to get the work done and fast. More
by afink1
Employees Worked With
Anthony Herrera
March 14, 2021
I worked with Anthony Herrera and the experience was great! Anthony explained recommended services in a very professional manner. Thanks again for all your assistance. great! Anthony explained recommended services in a very professional manner. Thanks again for all your assistance. More
by Sam
Employees Worked With
Anthony Herrera
March 13, 2021
The overall service was fine, the only comment I have is if you have a multipoint inspection with check boxes for everything checked but the maintenance minder isn't reset when you get in to drive away, it if you have a multipoint inspection with check boxes for everything checked but the maintenance minder isn't reset when you get in to drive away, it makes me start to wonder if everything was really checked, or just marked off. I did circle back around and it was taken care of but the last thing you want in a customer as they drive away is, was it really checked, did they miss something? More
by Christopher
Employees Worked With
Fred Mathis
March 13, 2021
I dealt with Bobby Mills and the experience was great, 5 stars! I was greeted on time and the work was performed on time. The cafe was a pleasant and safe place to pass the time stars! I was greeted on time and the work was performed on time. The cafe was a pleasant and safe place to pass the time More
by BillL
Employees Worked With
Bobby Mills, AJ Cuevas
March 10, 2021
First Texas Honda has serviced all of our Honda’s for over 7 years. We have been using Jack Wright as our Service Advisor whenever possible, and for the last 3 years working with Jack exclusively. The se over 7 years. We have been using Jack Wright as our Service Advisor whenever possible, and for the last 3 years working with Jack exclusively. The service department is excellent, with minimal service issues. Of course, from time to time things will happen (like the mechanic who worked on my car and took my keys home with him)! So, Jack immediately gave me a loaner car and defused the issue. I know dealerships cost more than private garages, but I’ve had enough bad dealings (I.e. returning car next day with same issue) at garages that in my case anyway, it far easier to have it done right the first time, then having to return again, and again. First Texas Honda has earned my business because of quality service work, and a Service Advisor that works to keep my business! More
by dealguy
Employees Worked With
Jack Wright
March 10, 2021
Great sales experience from the day I called them to inquire about our Honda Pilot 2017 Elite CP. Ross was awesome and transparent through the process. We couldn’t be happier with our car. inquire about our Honda Pilot 2017 Elite CP. Ross was awesome and transparent through the process. We couldn’t be happier with our car. More
by Chadi Matar
Employees Worked With
Ross Brown
March 10, 2021
Always professional, always do what they promise they will do. This was to address a software recall, so there was no expense involved this time.0 will do. This was to address a software recall, so there was no expense involved this time.0 More
by 2dentons
Employees Worked With
Chris Buchanan
