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First Texas Honda

Austin, TX

4.7
2,713 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,713 reviews

March 25, 2021

Robert was awesome to deal with and made everything very accommodating with our schedules. There was no pressure to purchase and gave us all options available. Will definitely refer customers to him. More

by Caitlyn Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wilsey
March 25, 2021

Great experience from making the appointment, getting temporary car rental, service, and finally pickup of the car. highly recommended! I am happy I found a place I can trust! More

by Paul Bargiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
March 24, 2021

Steven Deckert was my service department guy. He was excellent in providing what I needed and had great suggestions as to how best maintain my vehicle. The 2 people that greeted me also were excellent. More

by harrycasler44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
March 24, 2021

Making a service appointment was easy. I was treated very well by everyone. Sales worked out a free tint agreement with the installers and a loaner car (easy process) seamlessly despite my waiting a lo More

by W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina (with window tinting) *****, Anthony Herrera, Liz Files
March 24, 2021

As a walk in I was give a four day possible wait and a loner vehicle. My car was ready in two. The service tech was friendly and personable. I am very pleased with how this service encounter went. More

by tinneyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
March 23, 2021

I made an appointment it was quick and easy . Service technician maintained communication and responsiveness. Do wish the car wash was working that’s always a nice perk when I visit . More

by roam625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 23, 2021

I have already filled out a survey for my 03/15/2021 appointment and noted there that I was very happy with the service I received. More

by Dave70128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
March 21, 2021

Ivan’s great! Great communication and super friendly. Rare to find someone who is so enthusiastic and helpful. Thanks again!! A A A A A+ More

by RHayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
March 21, 2021

Checked in quickly and was kept updated on progress of the service. Was advised on other potential maintenance needs and given the choice of whether or not to have them done. More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
March 20, 2021

The service was excellent from drop off to pick up. Ivan was friendly and explained in detail all the services that would be performed. I would recommend them to all my friends. More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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