
First Texas Honda
Austin, TX
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I called ahead and scheduled my appointment. Got in on time and had my needed service and state inspection completed. My service rep, Fred Mathis, as usual, kept up-to-date on status of my service. Due to time and had my needed service and state inspection completed. My service rep, Fred Mathis, as usual, kept up-to-date on status of my service. Due to the virus, got to pay my bill online and my car was safely placed where I could pick up without having to interact with anyone. Although I did not take advantage of their waiting area, gotta comment about how clean and friendly it is. Service experience is vert well managed to take out the hassle factor. More
Great service representativeHe listen to what I had to say and was very complementary.They were quick and we’re transparent in the service that was needed. The dealership was clean and people seem very fr say and was very complementary.They were quick and we’re transparent in the service that was needed. The dealership was clean and people seem very friendly I also appreciated the free beverage at the store More
Great service, quality work, courteous and thorough service advisor, and nice loaner car. A pleasure experience. My next new CRV will be at First Tx Honda😎. service advisor, and nice loaner car. A pleasure experience. My next new CRV will be at First Tx Honda😎. More
Anthony was my service advisor and he was great. Loaner car is nice. Everyone is friendly and professional. Nothing but praise for your people. Prices are expensive. As my car gets older and warrant car is nice. Everyone is friendly and professional. Nothing but praise for your people. Prices are expensive. As my car gets older and warranty run out I will probably be forced to get price quotes from outside repair shops for comparison. More
Easy appointment. Service done timely and as promised. Friendly professional staff. Coffee bar is awesome! Comfortable waiting area. Clean restrooms. Fast and friendly service always. Friendly professional staff. Coffee bar is awesome! Comfortable waiting area. Clean restrooms. Fast and friendly service always. More
Easy experience from drop off to pick up. Everyone was kind and professional. They are also keeping things covid safe. Appreciate everything they did. Thanks! kind and professional. They are also keeping things covid safe. Appreciate everything they did. Thanks! More
First visit, excellent service advisor AJ who kept in touch throughout the day. Your prices are expensive. Loaner program was efficient and friendly, although it seems tacky to make me buy and pump 1 touch throughout the day. Your prices are expensive. Loaner program was efficient and friendly, although it seems tacky to make me buy and pump 1 or 2 gallons for an expensive service visit. The loaner car was clean and new. More
A good experience all around. I had an appt for an oil change. Ty was my service adviser. He was very nice, new what he was doing. I appreciated him keeping me informed. He told me exactly when they’d be change. Ty was my service adviser. He was very nice, new what he was doing. I appreciated him keeping me informed. He told me exactly when they’d be finished and when/where to go for check out. The person who checked me out was very nice too. I’m sorry I can’t remember his name. He was very pleasant, took me to my van & made sure everything was right. More
Excellent customer service and fair prices are why we return to First Texas for service. AJ was very responsive, communicative, and easy to work with. return to First Texas for service. AJ was very responsive, communicative, and easy to work with. More