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First Texas Honda
Austin, TX
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 05, 2021
This was an amazing place. They have friendly baristas while you wait. An Uber service if you need to go somewhere while getting your car services and the advisors are amazing!! I worked with Aaron and he while you wait. An Uber service if you need to go somewhere while getting your car services and the advisors are amazing!! I worked with Aaron and he was honestly so helpful and informative. I will never go to another dealership for my services More
by Reeanna
Employees Worked With
Aaron Yiu
January 04, 2021
First Texas Honda always performs quality work. I'm not that thrilled about how much I have to pay. But, I am always satisfied with the quality of the work. that thrilled about how much I have to pay. But, I am always satisfied with the quality of the work. More
by DarrellF
Employees Worked With
Ty Hammonds
January 04, 2021
Great services from Mr. Holden Stedman. His patience, professional, and courtesy are your company assets. Thank you, Mr. Stedman. 5 stars for First Texas Honda. professional, and courtesy are your company assets. Thank you, Mr. Stedman. 5 stars for First Texas Honda. More
by thieule1942
Employees Worked With
Jason Biniak, Holden Stedman
January 03, 2021
The server staff is always friendly, helpful and professional. I always have a good experience when taking my car in for service at First Texas Honda. professional. I always have a good experience when taking my car in for service at First Texas Honda. More
by longhorns1
Employees Worked With
Fred Mathis
December 31, 2020
AJ was great to work with. He took care of my car situation. He was very hands on and informative. I would definitely bring my car back for service again. situation. He was very hands on and informative. I would definitely bring my car back for service again. More
by mskonberg
Employees Worked With
AJ Cuevas
December 30, 2020
Took my CRV to First Texas Honda for scheduled maintenance. Was greeted as I arrived and car was logged into their system with in minutes. Also liked how text are sent for the status of service an maintenance. Was greeted as I arrived and car was logged into their system with in minutes. Also liked how text are sent for the status of service and repairs. More
by micbonz
Employees Worked With
Ty Winn
December 30, 2020
Ty was friendly and he was through in his analysis of my issues. Gave me a proper estimate and expectation for type and costs of repairs with 2 hours of drop off issues. Gave me a proper estimate and expectation for type and costs of repairs with 2 hours of drop off More
by drkook
Employees Worked With
Ty Winn
December 30, 2020
5 Stars from me to First Texas Honda. The day I called them regarding my recall notice they booked me with within 3 days to come in and upon arrival immediately connected me with my service agent who dire them regarding my recall notice they booked me with within 3 days to come in and upon arrival immediately connected me with my service agent who directed me to the waiting area while providing all amenities for a.pleasant 3 hour wait. Upon retrieving my car I was pleasantly surprised to see that the car had also been washed and looked as if it had been waxed. Excellent service!!! Thank you!!!! More
by rsogna12
Employees Worked With
Aaron Yiu
December 30, 2020
Mr. Christopher Sutton gets the 5 stars! He worked hard with warranty personnel to get the alignment issued solved and new tires. He is fabulous! with warranty personnel to get the alignment issued solved and new tires. He is fabulous! More
by melindanelson96
Employees Worked With
Christopher Sutton
December 28, 2020
Sales was great. Since then has been very spotty to the point that it’s hard to review something that has been both great and horrible. Car was delivered (new) dirty from supposedly being detailed. Needed point that it’s hard to review something that has been both great and horrible. Car was delivered (new) dirty from supposedly being detailed. Needed to have accessories installed and a surface treatment (that may or may not exist depending on who gets asked). Turned car in for accessories. That went great. Detailing again never happened despite Carlos stating the car was left with detailing. HUD misalignment was an idk shrug. Returned again for detailing and to look into a lane assist malfunction. On round three, got another idk shrug on why the hud doesn’t align center, a shrug on why the lane assist malfunctioned, detailing not done, and no clue what the environmental protection package was, no update on day 3 of what somehow took 3 days to do a diagnostic and a test drive, had to call (nobody ever picked up) then text and wait to get ahold of anybody, now on day 4 to see if even the detailing can finally be done. That the final delivery inspection wasn’t ever done has just been icing on the whole thing. More
by ejackson1075
Employees Worked With
Allen Clauss, Jason Biniak, Carlos Contreras, Jack Kresky, Dave Thomas, Dalton Meshell
