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First Texas Honda

Austin, TX

4.7
2,691 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,692 reviews

October 19, 2020

Service was fast and very efficient. Bobby Mills took good care of me, provided me with an Uber drive home and back, and voila! My car was ready. I had to have a battery replaced which thankfully was u More

by millerc
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
October 18, 2020

booked appointment online and drop off was smooth and booked appointment online and drop off was smooth and efficient. Loaner car was provided when part had to be ordered. Chris was friendly, attentiv More

by carol426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
October 17, 2020

Service was fast and efficient. Very courteous and competent service staff. Even got a free car wash! Ivan communicated clearly, was professional and personable, and answered all questions well and More

by marsha.kelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
October 17, 2020

Recall service went well, easy to get in, easy to get loaner car, easy to check out, overall a good experience, no issues, good job More

by tmeserole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
October 16, 2020

Excellent and prompt service with clear and thorough communication. Everyone is polite and helpful. The site is clean and offers several services to those waiting for their cars. More

by elisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Liz Files, Fred Mathis
October 15, 2020

Myron explained everything recommended for my car. There were no surprises spring on me. I was well informed of what charges I could expect. Why is Myron not listed in sales or service? I also like your More

by Woodman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
October 13, 2020

Ty was responsive and was right on target for the length of time it would take for the service. Appreciated his efficiency and explanations of service performed. More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
October 11, 2020

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribu More

by msartjbebuvqhakiaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie, Fred Mathis
October 10, 2020

I will not provide this company another review if you continue to make me type out twenty five words or more words of something that is not necessary! AND HAVING TO TYPE IN MY EMAIL AGAIN WHEN YOU ALREA More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
October 09, 2020

Went to Oil change ($71.19). They recommended Transmission fluid, Rear differential fluid, Brake fluid and 2 more things to change/service and altogether billed was $465 !!!! Fortunately I declin More

by Ovi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ty Winn
Oct 26, 2020 -

First Texas Honda responded

Ovi, My name is Cody, I'm the service director at First Texas Honda. Thank you for the opportunity to service your vehicle. Our Honda certified staff adheres to a detailed maintenance schedule that is based strictly on time and mileage. We do not rely on visual inspections alone to determine service intervals; our primary focus is to provide preventative maintenance, as the chemical composition of your vehicle's fluids deteriorate long before their superficial properties will begin to change. When previous maintenance history is available, we are able to base any recommendations on that data. If records are not provided, our team will always provide you with all of the possible options for you to choose from. Our mission is to keep your Honda running as good as new! If you have any questions, please feel free to reach out to me directly. I am here to help. Thank you. -Cody Penna, Service Director

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