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First Texas Honda

Austin, TX

4.7
2,691 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,691 reviews

October 08, 2020

Wesley did a great job explaining the service and cost. He made sure I had a loaner car and kept in touch regarding when my vehicle would be ready. More

by jserrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
October 06, 2020

a a a a a a a a a a a a a a a a a a a a a a a a a a More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera
October 06, 2020

Always great service no matter who your service advisor is. .Always on time and service correct. Able to get an appointment when it was convenient for me More

by bob p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright, Ty Hammonds
October 05, 2020

I went in for maintenance check and the service was great. Aaron clearly explained the services my car needed and it took ~2 hours, which was within the time estimate I was given. The dealership was co More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu - 5 stars
October 05, 2020

Amazing turnaround time! Called on a Saturday afternoon about 2 recalls and maintenance message. Was able to get an appointment for the next morning and given a loaner car. Was told recall work could take More

by Honda 4 Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Chris Buchanan
October 05, 2020

Always friendly and accommodating. Appreciate the hand sanitizer stations everywhere, just came across one which was empty. Would like to have seen more wiping and sanitizing where customers sat. More

by Ljohnson100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark. 5 stars
October 03, 2020

Dealership was very helpful and provided loaner car service if they have to keep my car for a longer time. Ty Winn was great to work with and always kept me up to date with the status of my car. More

by theresa
Recommend Dealer
Yes
Employees Worked With
Ty Winn
October 03, 2020

Great service and attention to details even when there was a problem locating my maintenance agreement. I currently have three Hondas and have been using First Texas for service for many years. More

by Bbmajor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
October 02, 2020

I can't say enough good things about Fred. He communicates well, does what he promised and follows up. He is nice and kind. Because I am in a very high risk category he arranged to have my ca More

by Irene Beattie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
October 02, 2020

Excellent service! AJ, he was very courteous, helpful and informative. He reviewed some points and taught me some new information. I will always request AJ when I bring the car in for service. More

by raynoldd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
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