
First Texas Honda
Austin, TX
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Always great service no matter who your service advisor is. .Always on time and service correct. Able to get an appointment when it was convenient for me is. .Always on time and service correct. Able to get an appointment when it was convenient for me More
Always friendly and accommodating. Appreciate the hand sanitizer stations everywhere, just came across one which was empty. Would like to have seen more wiping and sanitizing where customers sat. sanitizer stations everywhere, just came across one which was empty. Would like to have seen more wiping and sanitizing where customers sat. More
I went in for maintenance check and the service was great. Aaron clearly explained the services my car needed and it took ~2 hours, which was within the time estimate I was given. The dealership was co great. Aaron clearly explained the services my car needed and it took ~2 hours, which was within the time estimate I was given. The dealership was convenient to reach and offered free coffee and soft drinks. More
Amazing turnaround time! Called on a Saturday afternoon about 2 recalls and maintenance message. Was able to get an appointment for the next morning and given a loaner car. Was told recall work could take about 2 recalls and maintenance message. Was able to get an appointment for the next morning and given a loaner car. Was told recall work could take 1-2 days. Four hours later I received a text the work was finished and car was being washed and would be ready to pick up in 20 minutes. Wow, that’s what I call service, Great Job First Texas Honda! More
Dealership was very helpful and provided loaner car service if they have to keep my car for a longer time. Ty Winn was great to work with and always kept me up to date with the status of my car. service if they have to keep my car for a longer time. Ty Winn was great to work with and always kept me up to date with the status of my car. More
Great service and attention to details even when there was a problem locating my maintenance agreement. I currently have three Hondas and have been using First Texas for service for many years. was a problem locating my maintenance agreement. I currently have three Hondas and have been using First Texas for service for many years. More
I can't say enough good things about Fred. He communicates well, does what he promised and follows up. He is nice and kind. Because I am in a very high risk category he arranged to have my ca communicates well, does what he promised and follows up. He is nice and kind. Because I am in a very high risk category he arranged to have my car picked and delivered so I didn't have to be exposed to the waiting room. The gentleman who picked up and delivered my car was very polite and charming. Overall it was a WONDERFUL service experience. Please, thank Fred for me and keep up the good work. More
Excellent service! AJ, he was very courteous, helpful and informative. He reviewed some points and taught me some new information. I will always request AJ when I bring the car in for service. informative. He reviewed some points and taught me some new information. I will always request AJ when I bring the car in for service. More
Scott McCoy was in touch with me and my wife for months before we decided to purchase our car. What I appreciated the most about him is that he listened to our needs and looked out for our best interest. before we decided to purchase our car. What I appreciated the most about him is that he listened to our needs and looked out for our best interest. Aaron, in financing, was also great to work with. More
Excellent experience getting regular maintenance on my Odyssey. Everyone was friendly and helpful and communication was thorough. Thank you for providing quick and easy service. Odyssey. Everyone was friendly and helpful and communication was thorough. Thank you for providing quick and easy service. More