
First Texas Honda
Austin, TX
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I was first told that I it would be two days before I would hear about the diagnostics. Fortunately, Chris checked things out and solved the problem in a minute. I am so grateful. would hear about the diagnostics. Fortunately, Chris checked things out and solved the problem in a minute. I am so grateful. More
I had a maintenance service. The service is great and done in a timely manner. The technician is nice and the everything is done in the promised time window. done in a timely manner. The technician is nice and the everything is done in the promised time window. More
Had a Service B12, and a state inspection. Mostly a oil change, tire rotation and the inspection. It all seemed well done, I had a reservation, they did it in about the specified time. All was nice, they d change, tire rotation and the inspection. It all seemed well done, I had a reservation, they did it in about the specified time. All was nice, they did a quick car wash too. More
The service here is always great, but I was especially thrilled with my latest service. Very responsive via phone and text, and even scheduled to and from Uber rides while my car was being worked on. Coul thrilled with my latest service. Very responsive via phone and text, and even scheduled to and from Uber rides while my car was being worked on. Couldn't have been better! More
Came in for my first oil change on my day off expecting a possible two hour wait, only to learn upon arrival that my vehicle had two recalls. Ivan Heredia calmly explained they'd have to do the repairs while possible two hour wait, only to learn upon arrival that my vehicle had two recalls. Ivan Heredia calmly explained they'd have to do the repairs while the vehicle was there but not to worry. He escorted me to the rental/loaner desk and I was set up with a loaner within 10 minutes and on my way. I felt like a VIP! More
Came in with my mom and we were well taken care off. Scott was very helpful and kind. Steven was quick and straight to the point. Overall this dealership has a great staff. Scott was very helpful and kind. Steven was quick and straight to the point. Overall this dealership has a great staff. More
Great service and excellent work. Ty was very friendly and informative. Joseph Espinoza was especially helpful explaining all the work that was done. I really appreciated that. and informative. Joseph Espinoza was especially helpful explaining all the work that was done. I really appreciated that. More
Great service with a smile! Andre provided excellent service by telling me up front what was being serviced and the cost and keeping me updated on my car. Thanks Andre for exceeding customer service! service by telling me up front what was being serviced and the cost and keeping me updated on my car. Thanks Andre for exceeding customer service! More
Anthony Herrera is such a fine service advisor! He's always so solicitous of us, and treats us like valued customers (which we are...) He explains what's going to happen and how much it will cost - and always so solicitous of us, and treats us like valued customers (which we are...) He explains what's going to happen and how much it will cost - and approximately how long it will take. He even arranged for an Uber driver to come get me when our car was ready- even though Yoniel, the driver, was a strange person (no English, no smiles, no attempt to be nice-) That driver certainly doesn't represent the attitude of folks at First TX Honda! More