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First Texas Honda
Austin, TX
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 03, 2020
Bought a used 2011 Honda Insight from Jared at this dealership less than a week ago. Took it to Lambs Automotive to have it checked over and they discovered error codes for two misfiring ignition cylin dealership less than a week ago. Took it to Lambs Automotive to have it checked over and they discovered error codes for two misfiring ignition cylinders stored in the system and in the live data stream and that the check engine light had been mysteriously turned off. Got it all in writing on the paperwork from Lambs. Sent to Jared and he informed me that it’s an “as is”vehicle, so even tho I have it in writing that they sold me a car with an altered check engine light (even if they didn’t do it), there’s nothing they can do for me. Honda’s are good cars, but do yourself a favor and go thru a different dealership. Spent 7k on a car from them that needs 2k in shady repairs and they are apparently so hard up for money they refuse to do anything about it. Don’t waste your time and go ahead and give your money to someone whose gonna respect you, not your sale. More
by Bprather26
Employees Worked With
Jared Robinson
August 02, 2020
A+ Service at First Texas Honda We have always been pleased with the service at First Texas Honda. We get a multi-point inspection on her car twice a year before sending our daughte We have always been pleased with the service at First Texas Honda. We get a multi-point inspection on her car twice a year before sending our daughter off to college for the semester. We rest easier knowing they have looked over the car carefully and have addressed any concerns before she hits the road. More
by mammabear
Employees Worked With
Ivan Heredia
August 02, 2020
Excellent service I have always received excellent service from First Texas Honda. Ty Hammonds explained everything that needed to be done and kept me up to date on pro I have always received excellent service from First Texas Honda. Ty Hammonds explained everything that needed to be done and kept me up to date on progress of my vehicle while it was being serviced. More
by Nana4321
Employees Worked With
Ty Hammonds
July 31, 2020
This dealership is dishonest and toxic. Dont even try to contact the GM if you have a problem, he doesnt respond. And the staff promise to " make things right" when in fact they make a bad problem worse and contact the GM if you have a problem, he doesnt respond. And the staff promise to " make things right" when in fact they make a bad problem worse and lie to you. If they loaned you a rental while they "fix" your car, they will just come repossess it from you if you raise a complaint. More
by Longhornguy75
Employees Worked With
Allen Clauss, Cody Penna, Jack Kresky
July 30, 2020
Fast, pleasant, effortless I live closer to the RR service center but I come to this one because the facility and service speeds are just much better and faster. Will be coming I live closer to the RR service center but I come to this one because the facility and service speeds are just much better and faster. Will be coming back again for sure. More
by saywhut
Employees Worked With
She was the cute redhed, I think her name was Trudy but I don't see her name on the list above.
July 30, 2020
Ivan was very attentive and responded politely and in a way that showed he cared about his work and his customers. He was generous with his time, always keeping me posted— even went on his day off to updat way that showed he cared about his work and his customers. He was generous with his time, always keeping me posted— even went on his day off to update his customers. That’s dedication! Thanks FTH and Ivan! More
by Pea_vega
Employees Worked With
Ivan Heredia
July 30, 2020
The service dept. it was really nice, AJ help me in everything to my car, he was very friendly and explain me all my doubts. Thank you very much everything to my car, he was very friendly and explain me all my doubts. Thank you very much More
by Luis Fernando
Employees Worked With
AJ Cuevas
July 30, 2020
So personable and accommodating. I’m currently physically challenged from surgeries and they went out of their way to assist me. I feel safe taking my Honda to a Honda dealership and unlike heresay they are challenged from surgeries and they went out of their way to assist me. I feel safe taking my Honda to a Honda dealership and unlike heresay they are no more expensive than a general mechanic. More
by luannas3
Employees Worked With
Zach Clark! A five star for sure!
July 28, 2020
Great Service with pick-up and delivery Ivan Heredia from First Texas Honda called on the morning of our appointment. He offered us a courtesy vehicle with our choose of model. A driver came Ivan Heredia from First Texas Honda called on the morning of our appointment. He offered us a courtesy vehicle with our choose of model. A driver came in the courtesy vehicle and picked up our 2015 Civic. He was very polite and professional. When our car reach First Texas Honda, Ivan called and went over the multi-point inspection and told us our recommendations. We went forward with the service and recommendations. Our vehicle service was completed earlier than expected. Our car was returned to us at our leisure there was no rush. Another driver came with our car and switched out the courtesy car. Overall, an excellent experience. More
by Eric & Stacey-Ann
Employees Worked With
Ivan Heredia
