Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,695 reviews
June 24, 2020
Awesome service. They truly do understand that customer service is their main job. Ty Hammonds is wonderful. Answered all of my many questions with patience. service is their main job. Ty Hammonds is wonderful. Answered all of my many questions with patience. More
by cindy
Employees Worked With
Ty Hammonds
June 24, 2020
Good experience Very good service!Good car and reasonable price. It is the best of all the three dealers I have been! Thanks Scott for the help. Very good service!Good car and reasonable price. It is the best of all the three dealers I have been! Thanks Scott for the help. More
by NL
Employees Worked With
Jeff Colglazier, Scott McCoy
June 20, 2020
The team was helpful and very nice. Everything was explained thoroughly and the even indulged me when I kept hearing my brakes grind. The master technician was able to explain the noise to me and assu explained thoroughly and the even indulged me when I kept hearing my brakes grind. The master technician was able to explain the noise to me and assure me my brakes were fine. More
by ksgsnyder
Employees Worked With
Ivan Heredia
June 16, 2020
Great experience with First Texas Honda. Process couldn't have been quicker or easier. Leased a 2020 Civic, and we're thrilled. Thanks to everyone at First Texas Honda! have been quicker or easier. Leased a 2020 Civic, and we're thrilled. Thanks to everyone at First Texas Honda! More
by tcontre1
Employees Worked With
Jeff Colglazier, Scott McCoy
June 15, 2020
Quick service Made an appointment, vehicle in before time, and was finished early. We had done the drop in before and there was a long wait. We will only go the a Made an appointment, vehicle in before time, and was finished early. We had done the drop in before and there was a long wait. We will only go the appointment route from now on. More
by wewatson1
Employees Worked With
Ivan Heredia
June 14, 2020
I have a special disdain for buying a car, when it comes time to do so, because each time I've done so, I've worked with dishonest salespeople who didn't recognize my concerns and desires. However, this tim time to do so, because each time I've done so, I've worked with dishonest salespeople who didn't recognize my concerns and desires. However, this time around, my wife and I decided to trade in our Civic for a CRV, and were delighted to work with Scott McCoy. He respected our constraints by not even asking us to consider anything very far outside of them, did not waste our time, and landed us in a vehicle almost exactly at the price point we wanted. For the first time, a car-buying experience has not left a bad taste in my mouth. More
by HegelWasRight
Employees Worked With
Scott McCoy
June 14, 2020
Daylight robbery by first Texas Honda service center, I have a Honda Accord hybrid 2018 and when it was under warranty the normal battery was having issues which generally has 100 month warranty on it, so have a Honda Accord hybrid 2018 and when it was under warranty the normal battery was having issues which generally has 100 month warranty on it, so I took it to these guys to get it checked and they changed the battery stating it needed replacement as it was faulty and was changed under car warranty. now barely a year later the battery again has died and I took the issue to them again as the battery was placed new still comes with 100 month warranty they said I will have to pay because I got the battery for free when it was under car warranty so the new battery that they placed has no warranty as it was done for free.That is dishonest and looting. I have never seen such greed anywhere else. My total car mileage is barely 39000 miles. More
by gkn1214
Employees Worked With
Carlos
