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First Texas Honda
Austin, TX
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,695 reviews
May 12, 2020
Happy customer Am very happy with the helpful and friendly service people and the excellent facilities. I've been coming here for years and plan to continue doing so Am very happy with the helpful and friendly service people and the excellent facilities. I've been coming here for years and plan to continue doing so. More
by seagem
Employees Worked With
Carlos Cortez
May 11, 2020
2019 Ridgeline BE - Oil Change and Warranty Work Friendly and professional. Took care of warranty item without issue. Oil change and tire rotation cost on the high side even with full synthetic. Nice Friendly and professional. Took care of warranty item without issue. Oil change and tire rotation cost on the high side even with full synthetic. Nice that the track was washed when picking up. More
by Bob
Employees Worked With
Ivan Heredia
May 10, 2020
Went in to return a lease and walked out with my dream vehicle.. Scott was amazing, and so was everyone else who assisted. Thank you! vehicle.. Scott was amazing, and so was everyone else who assisted. Thank you! More
by BGCB
Employees Worked With
Front desk staff were super nice and helpful! , Manny Jalandoni, Scott McCoy
May 10, 2020
Jay Jank took care of me. He made sure all my car needs Jay Jank took care of me. He made sure all my car needs were taken care of. He went above and beyond to make sure my car was working perfectly. Jay Jay Jank took care of me. He made sure all my car needs were taken care of. He went above and beyond to make sure my car was working perfectly. Jay is super knowledgeable and honest and I would highly recommend him. Thanks for a pleasant visit. -Manny More
by gmanny_915
Employees Worked With
Jay Jank
May 10, 2020
It was the best experience I have ever had so far on all my visits at your place. Yish was excellent in all areas. Service was fast and excellent. I appreciated that everyone helped me out to get done quick my visits at your place. Yish was excellent in all areas. Service was fast and excellent. I appreciated that everyone helped me out to get done quickly (and out of the area) knowing my 3 risk factors to covid-19. Thank you More
by mmuhib
Employees Worked With
Yish H.
May 09, 2020
Excellent service! Thoughtful and thorough attention to customer and employee safety in this extremely difficult time! I used the online chat before my appointment so I Thoughtful and thorough attention to customer and employee safety in this extremely difficult time! I used the online chat before my appointment so I would know what to expect and the representative was wonderful. Ivan was incredibly nice and accommodating to my needs. My car is running perfectly! More
by nancy
Employees Worked With
I chatted with two employees but I don't have their names., Ivan Heredia
May 08, 2020
Pilot start issue There was vin number registration issue for my warranty, so it was difficult to get warranty service. Cres helped to fix all situation and I could get There was vin number registration issue for my warranty, so it was difficult to get warranty service. Cres helped to fix all situation and I could get correct warranty service. I also got great service from Jack. He was very friendly during all service and gave me his good answers and tips for all my questions. I really would like to suggest him to everybody to get his great service. Thank you very much again Cres and Jack! More
by Junghee
Employees Worked With
Cres Celestino, Jack Kresky
May 07, 2020
A Pleasant Car Buying Experience! Thank you Scott McCoy! I am a single middle aged lady with no knowledge of cars. And, until today, car buying had always been a "dreaded task".... After driving my Jetta w I am a single middle aged lady with no knowledge of cars. And, until today, car buying had always been a "dreaded task".... After driving my Jetta wagon for 10 years, I decided it was time for a new ride. I wanted a SUV, and I wanted a Honda. My son tells me his best friend's Dad works at First Texas Honda, so I say, let's make an appt with him! Scott McCoy met us right on time. He provided a tour of the extensive facility including a stop at the complimentary snack cafe. Scott explained the step by step car buying process in layman's terms I could easily understand. Scott's kindness, demeanor, patience, attentiveness, knowledge, and transparency put me at ease right away, and established a trusted connection to the car buying experience. I can honestly say buying my new Honda CR-V was a pleasant and comfortable experience thanks to Scott McCoy! More
by kimberlin.alexander
Employees Worked With
Mike Ewing-Finance, Scott McCoy
May 05, 2020
First Texas Honda is such an amazing place! Great Coffee, great staff, great service! All the staff go above and beyond to make sure the customers are taken care of. great staff, great service! All the staff go above and beyond to make sure the customers are taken care of. More
by pittsburg11
Employees Worked With
Ty Hammonds
May 03, 2020
Outstanding Service (Car+Expert Sales+Maintenance/Warranty) Scott McCoy was patient and stayed by our side helping us find the right vehicle under the best possible terms. I will contact Scott again later this Scott McCoy was patient and stayed by our side helping us find the right vehicle under the best possible terms. I will contact Scott again later this year for an additional purchase. Know -> Like -> Trust. More
by johncaras
Employees Worked With
Scott McCoy
