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First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

April 04, 2020

Routine service. I depend on the dealership for thorough service and knowledge of my car. They always do a great job and I wouldn't think of taking my car anywhere els More

by cmdilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yish Henderson
Apr 04, 2020 -

First Texas Honda responded

Your continued support means the world to us! We will always work hard to provide excellent experiences and we appreciate your praise. -The Team at First Texas Honda

March 25, 2020

Quick and easy It was very easy to get an appointment. The work was done quickly. Two additional services were suggested. I accepted the additional services and al More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Mar 26, 2020 -

First Texas Honda responded

Thanks for the review, Bob! We're happy to know we made a great impression. See you next time. -The Team at First Texas Honda

March 25, 2020

car maintence Ivan Herdia was my service representative. He got me in and out of the service department in record time and all the while with a smile on his face More

by horsfordjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Ivan Heredia
Mar 26, 2020 -

First Texas Honda responded

We couldn't agree more and we're grateful for the review! Thanks for being a fan of all that we do here and take care. -The Team at First Texas Honda

March 24, 2020

Top shelf service. Grateful they were open, washed car too! First Texas is great in customer service, reliable and friendly. I received same day service and was out in a couple of hours. I was able to social d More

by Waneck1304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Jack Kresky
Mar 26, 2020 -

First Texas Honda responded

Erin, we appreciate you choosing us! We're committed to serving the Austin community safely and appreciate you taking notice. -The Team at First Texas Honda

March 22, 2020

Great experience Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to m More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
Mar 23, 2020 -

First Texas Honda responded

We're so glad that we could get you what you wanted, Kim! Thanks so much for choosing us and happy cruising. -The Team at First Texas Honda

March 21, 2020

Overall great visit! Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers More

by coop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Myron Jones
Mar 23, 2020 -

First Texas Honda responded

We want to thank you for visiting us! We make every effort to deliver the highest quality service, amenities, and value to our guests, just as you witnessed. Every visit has a minimum of a 90-120 minute turnaround time due to the thorough preventative measures that we take with every vehicle. :) We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda

March 18, 2020

Top notch customer service I can't praise Ivan's assistance and customer service enough. Give him a big raise!!!! He deserves it for his outstanding customer service, profession More

by TSTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Mar 20, 2020 -

First Texas Honda responded

We are so grateful for the compliments. Our staff is indeed our biggest asset and we're lucky to have people like Ivan who are committed to serving our guests. Thank you so much for sharing and we'll see you next time. -The Team at First Texas Honda

March 15, 2020

We continue to battle Mopac traffic to buy at First Texas when other dealers are closer. While many shops profess to be no-haggle, they’ll come down because their initial offer isn’t their best. First Texas More

by phd4tx1
Recommend Dealer
Yes
Employees Worked With
Scott McCoy
Mar 20, 2020 -

First Texas Honda responded

It warms our heart to know that we are worth the drive. :) It's always been our mission to deliver unforgettable experience and we appreciate your continued support. Thank you! -The Team at First Texas Honda

March 15, 2020

GOOD SERVICE I am very pleased with the service, the facility, the people and with Chris' customer service. Also, the place is clean, the staff was friendly and th More

by MACAUPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
March 14, 2020

Easy Experience Fred explains the maintenance requirements well. He's a great advisor and it's always a smooth process. I enjoyed the free caramel frapp and kolache, More

by hondarock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
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