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First Texas Honda

Austin, TX

4.7
2,694 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,694 reviews

March 12, 2020

Good and quick service, thanks to Fred Mathis for as always be so helpful on appointment, before and after service . Great Customer Service as always More

by jose
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 12, 2020 -

First Texas Honda responded

Jose, we're always here to help! Thank you for being our continued guest and happy cruising. -The Team at First Texas Honda

March 11, 2020

Excellent service. Everyone is professional, friendly and helpful. Would highly recommend! Great experience! Was extremely impressed by the efficiency of the service department. Well organized. Best e More

by Alena.segura
Recommend Dealer
Yes
Employees Worked With
Zach Clark , Joseph An
Mar 11, 2020 -

First Texas Honda responded

Alena, we want to thank you for the great compliments! Delivering a flawless experience from start to finish is certainly what we want to be known for. Thanks so much and see you next time. -The Team at First Texas Honda

March 09, 2020

Great Service Thanks to Fred Mathis, I knew exactly where my car was in the process. Very fast service. The perks in the waiting area are second to none. More

by anovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 09, 2020 -

First Texas Honda responded

We're thrilled to know that we could exceed your expectations! Thank you so much for your review and we'll see you next time. -The Team at First Texas Honda

March 09, 2020

Professional and efficient. Friendly, Fast and Efficient. Always good service. Easy online access for making appointments and communicating while car is being serviced. Would us More

by marantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 10, 2020 -

First Texas Honda responded

We love knowing that we did a stellar job. :) Thanks so much for choosing us and we'll see you next time. -The Team at First Texas Honda

March 08, 2020

Fantastic service from start to finish. The rental feature was very convenient and all the staff were friendly and knowledgeable. This is my favorite service shop in town. More

by JW ATX
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Cristian Segura
Mar 09, 2020 -

First Texas Honda responded

We're honored to be your favorite. :) We can't wait to welcome you back and wish you all the best. -The Team at First Texas Honda

March 08, 2020

Fast, friendly service. Clean waiting room area.The Fast, friendly service. Clean waiting room area. The coffee was delicious. Aaron explained the services my new car needed. I was on my way to enjo More

by StephanieG
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Aaron Yiu
Mar 09, 2020 -

First Texas Honda responded

Glad to know that everything went smoothly, Stephanie! Thanks so much for sharing and we'll see you next time. -The Team at First Texas Honda

March 07, 2020

Quickly on my way! Yay! I walked-in having set aside my Saturday. Ty Hammonds determined what service was needed, took my key and had me on my way! The part my car needed rep More

by OneSatisfiedGordito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Mar 09, 2020 -

First Texas Honda responded

We're always here to help! It's our mission to provide a top-notch experience and we appreciate you taking the time to share. -The Team at First Texas Honda

March 07, 2020

Myron was very professional and welcoming and I felt that he had me and my Honda’s best interest at heart. I also enjoyed the complimentary coffee bar 👍. More

by glasshorse017
Recommend Dealer
Yes
Employees Worked With
Myron
Mar 09, 2020 -

First Texas Honda responded

We're so glad you enjoyed everything. Let us know the next time we can assist! -The Team at First Texas Honda

March 07, 2020

Walked in not knowing exactly what the problem was or how it would be fixed, Jack walked me through it, helped me out with a rental and got it sorted More

by Nox
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Mar 09, 2020 -

First Texas Honda responded

We're always here to help! Glad to hear that Jack could assist you along the way and appreciate you being our guest. -The Team at First Texas Honda

March 05, 2020

As usual, at First Texas my personal rep AJ was first class . He was courteous and very thorough in explaining everything to me. It was a pleasure having him as my rep. More

by Karhudson
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Chris Buchanan
Mar 05, 2020 -

First Texas Honda responded

We have to say thanks for this top-notch rating! It's always a joy knowing that our team delivered an excellent experience. -The Team at First Texas Honda

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