
First Texas Honda
Austin, TX
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Quickly on my way! Yay! I walked-in having set aside my Saturday. Ty Hammonds determined what service was needed, took my key and had me on my way! The part my car needed rep I walked-in having set aside my Saturday. Ty Hammonds determined what service was needed, took my key and had me on my way! The part my car needed replaced required a few days to service , so I needed a loaner vehicle. I was provided with a CLEAN loaner car almost like my own, but newer. I was kept abreast of the the repair via email and text. Alright! More
Myron was very professional and welcoming and I felt that he had me and my Honda’s best interest at heart. I also enjoyed the complimentary coffee bar 👍. he had me and my Honda’s best interest at heart. I also enjoyed the complimentary coffee bar 👍. More
Walked in not knowing exactly what the problem was or how it would be fixed, Jack walked me through it, helped me out with a rental and got it sorted it would be fixed, Jack walked me through it, helped me out with a rental and got it sorted More
As usual, at First Texas my personal rep AJ was first class . He was courteous and very thorough in explaining everything to me. It was a pleasure having him as my rep. class . He was courteous and very thorough in explaining everything to me. It was a pleasure having him as my rep. More
Scheduled service for maintenance Scheduled tire rotation and oil change but I hand"t driven enough mileage so we decided to wait until later. While I was there we agreed to change cab Scheduled tire rotation and oil change but I hand"t driven enough mileage so we decided to wait until later. While I was there we agreed to change cabin filter and air filter under hood. I was very satisfied with my service technician as he explained clearly the services I needed and did not need. Since I am disabled he made sure my walk into the waiting area was minimized. Overall it was a great experience. More
Second time around was as good as the first This was the second used car we have purchased at this dealership and once again we were highly satisfied with the selection of vehicles, the knowledg This was the second used car we have purchased at this dealership and once again we were highly satisfied with the selection of vehicles, the knowledge of the staff and the friendly atmosphere. Very happy with service as we needed it over the intervening years. More
Good Service Wait time could be worked upon and shortened. Explanation of the charges and packages bought before has room for some improvement too. Everything else Wait time could be worked upon and shortened. Explanation of the charges and packages bought before has room for some improvement too. Everything else was good. Will come again. More
The process for scheduling an appointment was easy, they were ready when I arrived and provided a clean new loaner car. The recall work was done ahead of schedule and the communication from my service advi were ready when I arrived and provided a clean new loaner car. The recall work was done ahead of schedule and the communication from my service advisor, Wesley was very helpful. All around great customer experience. More
Walk-ins Are Welcome and Well-Treated! Didn't have an appointment but drove in around 3:00 p.m. and asked for service to our truck's running gear. I drove away from the dealership well wit Didn't have an appointment but drove in around 3:00 p.m. and asked for service to our truck's running gear. I drove away from the dealership well within two hours; the service was reasonably priced and done to perfection. I'll be back! More
Wesley was really helpful in the service process. I felt like he listened and cared about the issues with my minivan. He made sure I got everything I needed. like he listened and cared about the issues with my minivan. He made sure I got everything I needed. More