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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

March 07, 2020

Quickly on my way! Yay! I walked-in having set aside my Saturday. Ty Hammonds determined what service was needed, took my key and had me on my way! The part my car needed rep More

by OneSatisfiedGordito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Mar 09, 2020 -

First Texas Honda responded

We're always here to help! It's our mission to provide a top-notch experience and we appreciate you taking the time to share. -The Team at First Texas Honda

March 07, 2020

Myron was very professional and welcoming and I felt that he had me and my Honda’s best interest at heart. I also enjoyed the complimentary coffee bar 👍. More

by glasshorse017
Recommend Dealer
Yes
Employees Worked With
Myron
Mar 09, 2020 -

First Texas Honda responded

We're so glad you enjoyed everything. Let us know the next time we can assist! -The Team at First Texas Honda

March 07, 2020

Walked in not knowing exactly what the problem was or how it would be fixed, Jack walked me through it, helped me out with a rental and got it sorted More

by Nox
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Mar 09, 2020 -

First Texas Honda responded

We're always here to help! Glad to hear that Jack could assist you along the way and appreciate you being our guest. -The Team at First Texas Honda

March 05, 2020

As usual, at First Texas my personal rep AJ was first class . He was courteous and very thorough in explaining everything to me. It was a pleasure having him as my rep. More

by Karhudson
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Chris Buchanan
Mar 05, 2020 -

First Texas Honda responded

We have to say thanks for this top-notch rating! It's always a joy knowing that our team delivered an excellent experience. -The Team at First Texas Honda

March 05, 2020

Scheduled service for maintenance Scheduled tire rotation and oil change but I hand"t driven enough mileage so we decided to wait until later. While I was there we agreed to change cab More

by reedstoday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Frey
Mar 05, 2020 -

First Texas Honda responded

Thank you for the praise! Our common goal is to constantly deliver 5-star customer service. We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda

March 04, 2020

Second time around was as good as the first This was the second used car we have purchased at this dealership and once again we were highly satisfied with the selection of vehicles, the knowledg More

by Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Jeffrey Alexander
Mar 05, 2020 -

First Texas Honda responded

Talk about a great review! Glad you really enjoy things here and we sincerely appreciate you sharing, Denis. Thanks so much for your support over the years and we'll see you next time! -The Team at First Texas Honda

March 03, 2020

Good Service Wait time could be worked upon and shortened. Explanation of the charges and packages bought before has room for some improvement too. Everything else More

by Ehtesham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Holden Stedman, Steven Martinez
Mar 03, 2020 -

First Texas Honda responded

We want to thank you for the candid feedback! We're always here to answer any questions that you may have along the way and appreciate you being our guest. See you next time and take care. -The Team at First Texas Honda

March 02, 2020

The process for scheduling an appointment was easy, they were ready when I arrived and provided a clean new loaner car. The recall work was done ahead of schedule and the communication from my service advi More

by hbailey4518
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Mar 02, 2020 -

First Texas Honda responded

Providing excellent customer experiences is what we always strive to be known for. :) Thanks so much for choosing us and sharing how your visit went. -The Team at First Texas Honda

March 01, 2020

Walk-ins Are Welcome and Well-Treated! Didn't have an appointment but drove in around 3:00 p.m. and asked for service to our truck's running gear. I drove away from the dealership well wit More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Overton, Andrew Kenty, Ty Hammonds
Mar 02, 2020 -

First Texas Honda responded

We're always here to help. :) Thanks for choosing us in your time of need. We're extremely proud to know that we've earned your business and appreciate you sharing. Take care! -The Team at First Texas Honda

February 28, 2020

Wesley was really helpful in the service process. I felt like he listened and cared about the issues with my minivan. He made sure I got everything I needed. More

by cindy
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Feb 28, 2020 -

First Texas Honda responded

Cindy, thanks so much! Our common goal is to constantly deliver 5-star customer service and we're happy to know that Wesley delivered. See you next time and take care. -The Team at First Texas Honda

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