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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

February 14, 2020

Thorough regular maintenance I was able to schedule my 60,000 mile maintenance on-line so that I didn't have to wait long when dropping off my car. The maintenance review was tho More

by lgclark3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy, Jack Wright, AJ Cuevas
February 13, 2020

Ty Winn and AJ were wonderful Complementary coffee! Free wifi! Workers checking in on you? 5/5 stars. Truly a usually stressful experience for me (being a young woman at a car plac More

by eqbasnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Ty Winn
February 13, 2020

Excellent service. My experience at First Honda was amazing. Very satisfied with my new car Everything was easy, fast and everyone was knowledgeable about everything. More

by roel1
Recommend Dealer
Yes
Employees Worked With
Steven Martinez, Joey Lafave
February 11, 2020

Oil Change Routine Service Always have great experience with dealership. Appointment schedule and Service were simple and fast. Chris Sutton was courteous and professional. Th More

by jlthoang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Sutton
Feb 12, 2020 -

First Texas Honda responded

Thanks so much for the kind words! Our common goal is to constantly deliver 5-star customer service. -The Team at First Texas Honda

February 11, 2020

Friendly Staff and Exceptional Car Detailing! I recently purchased my car from my lease a few months back. The team was fantastic to work with and offered for me to come back in to get my car deta More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Alex Herrera, Jeffrey Alexander
Feb 12, 2020 -

First Texas Honda responded

Kristin, it makes us proud to know that our team has exceeded your expectations and we appreciate you sharing. We'll continue to work hard to earn your endorsement and look forward to the next time you make it our way. -The Team at First Texas Honda

February 11, 2020

First Texas Honda is a great place to service your Honda. Myron, my service advisor, took care of everything. I enjoyed a complementary soda and some animal crackers while I waited. I also got to see the 2 More

by WRADAM
Recommend Dealer
Yes
Employees Worked With
Myron Jones
Feb 12, 2020 -

First Texas Honda responded

We're so happy to know that your visit was 5 star worthy. We appreciate the feedback and wish you the very best. -The Team at First Texas Honda

February 11, 2020

Regular maintenance As usual, my routine maintenance visit was thorough and informative...and only First Texas has maintained my car since 2009. Good service on my tire More

by arbaustx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Feb 12, 2020 -

First Texas Honda responded

We want to say thanks for selecting us for so many years! It's always our goal to deliver a flawless experience and we couldn't be where we are today without the incredible support of customers like you. :) See you next time! -The Team at First Texas Honda

February 09, 2020

Service team was knowledgeable, efficient, and courteous. Anthony, my main service contact, was very knowledgeable and thorough in describing the problems with my car and the suggested fixes. He kept me infor More

by Alta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Ty Winn
Feb 10, 2020 -

First Texas Honda responded

Thanks for the excellent review! We work hard to provide an equally excellent experience and it makes us happy to know that Anthony delivered. :) See you next time and take care. -The Team at First Texas Honda

February 07, 2020

Faster finish than expected. This dealership is one of the best I've been associated with. All of the team members, that I've come into contact with, seen genuinely happy to help More

by Betty
Recommend Dealer
Yes
Employees Worked With
Trudy Gordon 5 stars as well, Wesley Warmke, Ty Winn
Feb 10, 2020 -

First Texas Honda responded

We appreciate the great review, Betty! It makes us smile to know that our team is consistently on the ball. Delivering a first-class experience is always what we want to be known for. Thanks for choosing us and we look forward to seeing you next time. -The Team at First Texas Honda

February 06, 2020

Best waiting area of dealerships with work areas, wi-fi, and barista bar. Myron Jones, my service advisor, was courteous and helpful, following up with me on site and at home. More

by Behknh
Recommend Dealer
Yes
Employees Worked With
Myron Jones, AJ Cuevas
Feb 06, 2020 -

First Texas Honda responded

Thanks for visiting us! We're incredibly proud to offer first-class amenities like the ones you mentioned and appreciate you taking notice. :) We're grateful for the support and look forward to seeing you next time. -The Team at First Texas Honda

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