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First Texas Honda

Austin, TX

4.7
2,693 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,693 reviews

February 11, 2020

Regular maintenance As usual, my routine maintenance visit was thorough and informative...and only First Texas has maintained my car since 2009. Good service on my tire More

by arbaustx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Feb 12, 2020 -

First Texas Honda responded

We want to say thanks for selecting us for so many years! It's always our goal to deliver a flawless experience and we couldn't be where we are today without the incredible support of customers like you. :) See you next time! -The Team at First Texas Honda

February 09, 2020

Service team was knowledgeable, efficient, and courteous. Anthony, my main service contact, was very knowledgeable and thorough in describing the problems with my car and the suggested fixes. He kept me infor More

by Alta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Ty Winn
Feb 10, 2020 -

First Texas Honda responded

Thanks for the excellent review! We work hard to provide an equally excellent experience and it makes us happy to know that Anthony delivered. :) See you next time and take care. -The Team at First Texas Honda

February 07, 2020

Faster finish than expected. This dealership is one of the best I've been associated with. All of the team members, that I've come into contact with, seen genuinely happy to help More

by Betty
Recommend Dealer
Yes
Employees Worked With
Trudy Gordon 5 stars as well, Wesley Warmke, Ty Winn
Feb 10, 2020 -

First Texas Honda responded

We appreciate the great review, Betty! It makes us smile to know that our team is consistently on the ball. Delivering a first-class experience is always what we want to be known for. Thanks for choosing us and we look forward to seeing you next time. -The Team at First Texas Honda

February 06, 2020

Best waiting area of dealerships with work areas, wi-fi, and barista bar. Myron Jones, my service advisor, was courteous and helpful, following up with me on site and at home. More

by Behknh
Recommend Dealer
Yes
Employees Worked With
Myron Jones, AJ Cuevas
Feb 06, 2020 -

First Texas Honda responded

Thanks for visiting us! We're incredibly proud to offer first-class amenities like the ones you mentioned and appreciate you taking notice. :) We're grateful for the support and look forward to seeing you next time. -The Team at First Texas Honda

February 06, 2020

Great Service Department First Texas Honda makes service simple and easy. Scheduled an appointment the day before. When I arrived the car went straight to the garage. AJ, o More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Feb 06, 2020 -

First Texas Honda responded

Zach, we're so happy to know that your visit was 5 star worthy and want to thank you for choosing us for your service needs! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service, just as you witnessed. :) We appreciate the compliments and wish you the very best. -The Team at First Texas Honda

February 05, 2020

WOW! Great Experience I am so impressed with the service department and the entire staff. Fred Mathis explained everything to me and I learned a lot from my first visit! More

by ambersnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Feb 06, 2020 -

First Texas Honda responded

Amber, we are so pleased to know that you have a flawless experience! Thanks for taking a minute to let us know how we did and take care. -The Team at First Texas Honda

February 04, 2020

Excellent service from arrival to finish! Every person I encountered from the moment I arrived was friendly and very professional. My service manager Myron was excellent. My car's service was More

by jackies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones, Jay Jank
Feb 04, 2020 -

First Texas Honda responded

We love hearing that your visit was seamless and enjoyable. :) Thanks for the many compliments and don't hesitate to let us know the next time we can assist. -The Team at First Texas Honda

February 04, 2020

Great Experience Our recent service was excellent. The service advisor, Andre Kamouie, went above and beyond to make sure our car was ready on time. Would highly rec More

by budeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Feb 04, 2020 -

First Texas Honda responded

We've always made it our goal to have a staff full of people who are passionate about serving our customers, just like Andre. :) Thanks for sharing and take care! -The Team at First Texas Honda

February 02, 2020

Top notch service and experience. Easy to make appointment and insure loaner rental. I enjoy the coffee bar and comfortable waiting area. Great facility for shorter wait times. More

by Fannbuck2
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Feb 04, 2020 -

First Texas Honda responded

Thanks for sharing! We're glad to hear that you enjoy things around here and appreciate you being our guest. -The Team at First Texas Honda

February 02, 2020

Excellent service and interaction as usual. Even though this is not the nearest facility it is my preferred location. I could not recommend this facility and staff enough. Always faster than anticipated. More

by EdB
Recommend Dealer
Yes
Employees Worked With
Yish Henderson
Feb 04, 2020 -

First Texas Honda responded

We couldn't be more proud to hear this! Thank you so much for making us your trusted Service Center and we look forward to seeing you back next time. Take care and best wishes. -The Team at First Texas Honda

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