
Fisher Honda
Boulder, CO
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Waiting For Paperwork I had a key programmed by the dealer and all went well. However when service was finished my truck was parked out front ready to drive away but I wait I had a key programmed by the dealer and all went well. However when service was finished my truck was parked out front ready to drive away but I waited over 20 minutes for the paperwork to be completed. I am sure that it would have taken longer but I asked the service person what was going on and he checked, about 5 minutes later paperwork was completed....Did it take longer to do the paperwork or the programming??? More
Great Service Paul Gebremariam helped my wife and I purchase our first new car, a Kia sedona. He was incredibly helpful the whole way, listened to what our needs w Paul Gebremariam helped my wife and I purchase our first new car, a Kia sedona. He was incredibly helpful the whole way, listened to what our needs were, and found the car fit them. He was patient, answered all my questions, and was friendly with my kids as well. I would free very comfortable recommending him to anyone else. More
Alignment and snow tire removal I took our 2005 Honda Civic Hybrid back in for an alignment to be done when switching out the snow tires since it had been recommended the week before I took our 2005 Honda Civic Hybrid back in for an alignment to be done when switching out the snow tires since it had been recommended the week before with our 90.000 mile service. As usual, it was fast and efficient. In addition, Jason, as well as all the other staff members who I talked to were very helpful and friendly. More
Hyundai Elantra service to replace engine timing belt I took our Hyundai Elantra to Fisher Honda in Boulder for a timing belt replacement as part of the 120,000 mile service. The replacement was done qui I took our Hyundai Elantra to Fisher Honda in Boulder for a timing belt replacement as part of the 120,000 mile service. The replacement was done quicker than the time estimate, and Chad even found me a coupon that reduced the total cost. I can rely on Chad in the "All Makes" service department to take care of the details of the Elantra service for me. He makes the service very easy and convenient for me. He keeps me updated by phone with the progress and when the work is finished. He also gave me a car wash voucher that I can use later. More
outstanding work on a 2001 odyssey I regularly take my 2011 Odyssey in for maintenance to Fisher, but my old 2001 Odyssey is now my wifes, and it has had some bulb issues in the dash. I I regularly take my 2011 Odyssey in for maintenance to Fisher, but my old 2001 Odyssey is now my wifes, and it has had some bulb issues in the dash. I called Harry Snyder at Fisher, and he was extremely helpful. He ordered the necessary bulb replacements and scheduled my service appt. The work was performed to our satisfaction, and now my wife says that she would like to keep taking her Odyssey to Fisher for maintenance. Harry is an absolute master at getting things accomplished and is a real people person. I have never seen him or any of the staff at Fisher be anything other than very friendly and caring for their customers. Only wish more companies were this caring for their customers. More
BILL SWANSON ROCKS This is our second car we have purchased/ leased from Bill Swanson. Always friendly, helpful, honest and a straight shooter. We will continue to work This is our second car we have purchased/ leased from Bill Swanson. Always friendly, helpful, honest and a straight shooter. We will continue to work with Bill in the future. He is the reason we come to Fisher Honda Boulder. More
Service Center Overcharges My wife took in my Kia Sorrento to fix the driver's side electric seat adjustment. She was talked into an oil change, and it was time to get one done My wife took in my Kia Sorrento to fix the driver's side electric seat adjustment. She was talked into an oil change, and it was time to get one done, in addition to the repair we requested. On my account, they had noted last time, that I was to receive the next oil change at no cost. We were charged for the oil change. In addition, the car is under warranty. Before the vehicle was inspected the dealer said the warranty was void, if food or debris was discovered. To me, this hinted of a set up to charge us. We have three children 7 and under, and most likely food or trash was uncovered under the seat. However, we had the car detailed and seats in working condition before the seat broke, and someone else borrowed the car. When I went to move the seat back, car still freshly cleaned, the seat stopped working. When I explored under the seat to see if a wire was loose, there was no debris. We were charged a $100 dollar fee and charged for an oil change. This would not be a problem, except the last time I took the car in to get repaired they did not honor the warranty for a battery that was less than a year old. I would double check the receipt and your warranty with two errors in two experiences, I am thinking it is a trend. More
Fisher Auto I bought a new Kia Soul from Fisher Auto last week. Paul Gebremariam was very helpful and there for me every step of the way. I bought a new Kia Soul from Fisher Auto last week. Paul Gebremariam was very helpful and there for me every step of the way. More
These guys are the best! Incredible experience with a bunch of people who really care about you and your vehicle. They took the time to explain what was going on with my car a Incredible experience with a bunch of people who really care about you and your vehicle. They took the time to explain what was going on with my car and laid out how it was going to be fixed. Plus, Mack made me an incredible cup of coffee! More
excellent customer service rep and shuttle driver Harry has helped me with all maintenance needs for years now. His service is simply excellent, and is always as friendly, prompt, and professional as Harry has helped me with all maintenance needs for years now. His service is simply excellent, and is always as friendly, prompt, and professional as it is possible to be. Henry picked me up and was very friendly and personable. The kind of person with down to earth, quick rapport. I enjoyed it. It wasn't an awkward ride. More