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Fitzgerald Mitsubishi of Annapolis - Service Center

Annapolis, MD

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3 Reviews

3 Reviews of Fitzgerald Mitsubishi of Annapolis - Service Center

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June 05, 2023

No pressure sales, service is reasonable and reliable. Always greeted professionally. That is why we have bought 2 cars here within the last 6 years. Already looking to buy a 3rd in the very near future. More

by cbockting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paapa Grantson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo and all the service crew and even the receptionist. Apologies I can’t remember all of their names
June 05, 2023

I have been doing business there for 16 years, great service and great sales personnel. I have bought all my vehicles through Christopher Watson he is an amazing gentleman More

by tnyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2016

I made the mistake of trusting them---- I trusted the service department. You would think a dealership's service department would be dependable and honest. My bad. I will not go back ther More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robby Ross
Sep 23, 2016 -

Fitzgerald Mitsubishi of Annapolis responded

Thank you for sharing your feedback with us. I'm sorry you had a negative experience servicing your vehicle. We take our customers' concerns very seriously. Our Service manager will be in touch with you soon.