Fitzgerald Chevrolet Frederick

Another great car buying experience We just bought our third new car from this location (plus one used) and were again very pleased with the Fitzmall business model. Our new Corvette was We just bought our third new car from this location (plus one used) and were again very pleased with the Fitzmall business model. Our new Corvette was aggressively priced and we were given a very fair amount for our trade in. We've also purchased one new and one used vehicle from another Fitzgerald store. More

Crooks We bought a new Mazda 6 from Fitzgerald Auto Mall. The car we bought stated it came with Mazda Navigation on the sticker, but our car salesman, Mitch We bought a new Mazda 6 from Fitzgerald Auto Mall. The car we bought stated it came with Mazda Navigation on the sticker, but our car salesman, Mitch told us it didn't come with navigation and tried to sell us the SD chip that is needed to activate the navigation for $400. We naively believed Mitch. We asked if they would negotiate a lower price or throw in the chip for us. Mitch talked to the sales manager who said he could give it to us for $350. We declined and still bought the car as we felt the car itself was a good price. The fact that navigation was listed on the sticker continued to bothered us. After further investigation we found out that indeed this model should have come with the chip. We contacted Mazda Corporate Headquarters and they verified that this car should come with the navigation chip. Mazda, in turn, contacted our salesman, Mitch Jenkins and Mike Sienkiewicz, who did the processing. They did not respond to Mazda. Mazda then contacted the sales manager who did call and provided us with the chip needed for the navigation. So I guess the "Fitz Way" is the dishonest way. More

Great car buying experiance! We bought a used Ford Edge with Mark Lawson as our salesperson today. He was extremely helpful & pleasant. No rushing or pressure. He explained everyt We bought a used Ford Edge with Mark Lawson as our salesperson today. He was extremely helpful & pleasant. No rushing or pressure. He explained everything & set up our phone bluetooth connection. The finance guy was great too & we got a great rate! They worked to make sure we were happy and we are! More

Pete Patel-provided an excellent client service My dear wife and I went to inquire about Chevy Suburban on March 5, 2018. Pete Patel saw us and quickly jumped up to assist us. He was very friendly a My dear wife and I went to inquire about Chevy Suburban on March 5, 2018. Pete Patel saw us and quickly jumped up to assist us. He was very friendly and respectful. He treated us as if we were the most important persons in the office. He made us feel like members of the Fitzgerald Auto Mall family and not just clients he has seen for the first time. He provided us with the best customer service experience we have had in our lives. We were both happy with Pete and the SUV we bought. You are outstanding Pete, thank you. More

Bought a new car My husband and I are so very happy with the car buying experience. This is our 2nd time buying a car from Fitzgerald. Ashley is amazing, she is profe My husband and I are so very happy with the car buying experience. This is our 2nd time buying a car from Fitzgerald. Ashley is amazing, she is professional and caring. She took her time helping us find the perfect car and didn't try to talk us in to something we didn't like. By the time the keys were in my hands and the papers were signed, I was literally screaming with excitement. I love that Ashley shook my husband's hand and gave me a hug. She was very respectful. I definitely recommend Fitzgerald and ask for Ashley. More

Hands down Jason goes above and beyond for his customers!!!! In January I worked with Jason to purchase a 2018 Chevrolet Traverse. This was my first car purchase from Fitzgerald Auto Mall and I was not disappoin In January I worked with Jason to purchase a 2018 Chevrolet Traverse. This was my first car purchase from Fitzgerald Auto Mall and I was not disappointed. Which led me to returning a month later to buy my daughters 2018 Chevrolet Cruze. Jason was very nice to work with and the process was very smooth. I would come back again and recommended it to others. More

Overall a great experience I worked with Jason to purchase a Chevy Cruze. He was very knowledgeable. This was my first car purchase from Fitzgerald Auto Mall and I was not disap I worked with Jason to purchase a Chevy Cruze. He was very knowledgeable. This was my first car purchase from Fitzgerald Auto Mall and I was not disappointed. Everyone was very nice and the process was very smooth. I was also impressed that I was only there a few hours. I would come back again and recommended it to others. More

Reviews don’t lie, Mark is the best! Mazda 6 2017 GT Fitzgerald had the best price around . Chose to work with Mark cause of all the positive reviews , he did not disappoint. Drove from NY all the way to Fitzgerald had the best price around . Chose to work with Mark cause of all the positive reviews , he did not disappoint. Drove from NY all the way to see him and finalize the deal with him . In few hours I was on my way back with the car I wanted . Mark is very professional and helpful during my whole process . More

My daughters first car Mark was awesome to deal with from the start. I called him earlier in the day and asked a few questions about a few cars we had interest in and when w Mark was awesome to deal with from the start. I called him earlier in the day and asked a few questions about a few cars we had interest in and when we got to the dealership all the cars were lined up and ready for us. Mark went above and beyond to make sure we knew exactly what we were buying and took care of the paperwork flawlessly. This was one of the easiest car buying experiences I’ve had and will absolutely be back. This is the second vehicle I have bought from Fitzgerald and it will not be the last. Great job Mark. Thank you. More

Excellent, fast, friendly Best experience on purchasing a new car. No pressure, answered all questions, great prices on new vehicles. Looking forward to good service department Best experience on purchasing a new car. No pressure, answered all questions, great prices on new vehicles. Looking forward to good service department. Have not bought from them in years. Glad to be back. Definitely recommend Fitzgerald Frederick! More