Fitzgerald Chevrolet Frederick

Thank You for Fitzgerald! Fitzgerald seems to be a straight-shooting auto dealership. Very professional and very helpful. I dealt with Fitzgerald for the first time in January Fitzgerald seems to be a straight-shooting auto dealership. Very professional and very helpful. I dealt with Fitzgerald for the first time in January 2006 when I purchased my used 2002 Honda Accord from them. Even though Fitzgerald doesn't sell Honda and I didn't buy a new car, they treated me with every courtesy and respect each and EVERY time I took my car in for service. Naturally, as my Accord is close to 250K miles and some systems were starting to fail, I ended up there again. I purchased another used car, but this time it was "certified pre-owned." My situation wasn't the easiest, but they were there with me every step of the way. Now, I'm just three days in as the owner of a 2016 Mazda 6! Thank you all, so much! And thank YOU, David Harrison, for never hassling me and exercising extreme patience. I will be sure to recommend not only Fitzgerald Auto but you as well to anyone I know looking to buy a car. (My son may be next on deck in late 2018. He, too, has purchased from Fitzgerald previously in 2007.) More

I love my new car!! Working with David Harrison was a true pleasure. He was attentive without being pushy and made the entire process enjoyable. The time he gave me outsi Working with David Harrison was a true pleasure. He was attentive without being pushy and made the entire process enjoyable. The time he gave me outside of our face to face time in the dealership reduced the time spent in the dealership which this busy mom of three greatly appreciates! More

Easy Process Went in to look at a vehicle, and ended up buying it. I haven't bought a car from a dealership in over 10 years just because I don't care to deal with Went in to look at a vehicle, and ended up buying it. I haven't bought a car from a dealership in over 10 years just because I don't care to deal with pushy ignorant people that will tell you anything to sell a car. Before coming to Fitzgeralds, I had gone to 2 other dealerships and left due to poor customer service and xx excuses. Jason was easy going and not pushy, and Josh was reasonable with my requests. When I left the dealership I had a "We Owe" from the dealership, and the service department was easy to work with as well, they had good phone communication about the progress of my vehicle. Thanks again! More

Excellent Experience with Dwight! Dwight was a fantastic salesman! I could not have been happier with my purchasing experience. He went above and beyond my expectations to make sure I Dwight was a fantastic salesman! I could not have been happier with my purchasing experience. He went above and beyond my expectations to make sure I was 100% satisfied. I would recommend him to everyone!! More

Great Sales Rep My sales rep (David Harrison) was great from the initial test drives of candidate cars he arranged for my wife and me all the way over several days to My sales rep (David Harrison) was great from the initial test drives of candidate cars he arranged for my wife and me all the way over several days to the final selection and pricing of the Impala that he found for me at another dealer and had transferred to Frederick. I will ask for him when I buy my next car from Fitzgerald. More

Waiting After a two month wait finally got the money to buy and Mitch hung in there with us to get the truck we waited for as the truck stayed for us too it c After a two month wait finally got the money to buy and Mitch hung in there with us to get the truck we waited for as the truck stayed for us too it couldn't get any better. More

Fitzgerald is extremely fortunate to have Mr. Tim Phillips Fitzgerald Auto Mall is extremely fortunate to have Mr. Tim Phillips as a service manager. I would imagine that many, as I, have had some very good an Fitzgerald Auto Mall is extremely fortunate to have Mr. Tim Phillips as a service manager. I would imagine that many, as I, have had some very good and some very bad automobile service experiences. The quality of an organization and its personnel is truly demonstrated during and after those unfortunate, very bad, service experiences. This turned out to be the case for me during my last visit to Fitzgerald Auto Mall, Frederick, MD. The servicing of my vehicle did not go well; my problem was not resolved. After a few days of anger and of being disappointed with the inadequate maintenance actions, I returned to Fitzgerald and was introduced to Mr. Tim Phillips. Tim was not involved with my original experience in any way; I only dealt with a subordinate service advisor. Mr. Phillips handled my situation with the utmost professionalism, expertise, courtesy and kindness. After my meeting with Mr. Phillips I felt that he had done everything possible to correct the circumstances of my original visit, and he restored my faith in Fitzgerald Auto Mall, Frederick, MD. Thanks again Tim! and Mr. Fitzgerald, …. don’t let Tim Phillips get away from your organization, because he is the type of manager that you are looking for! John A New Market MD More

Wonderful! This is a building full of knowledgeable, intelligent, genuine people who make the stressful process of purchasing a car out of the blue streamlines a This is a building full of knowledgeable, intelligent, genuine people who make the stressful process of purchasing a car out of the blue streamlines and (dare I say it?!) enjoyable! Mitch was amazing, as was Rob - both deserve exceptional praise for going above and beyond. would go back; a third time as my husband just bought his car from them about 2.5 months ago. Go here, be square. More

The way car buying should be Had a bad experience before at fitzgerarald but after talking with Jason he definitely showed me that they have changed the way they do things there ! Had a bad experience before at fitzgerarald but after talking with Jason he definitely showed me that they have changed the way they do things there !!! He was very very knowledgeable on any vehicle I asked about . I had my heart set on a truck . After we took a few test drives which I know every salesman/woman hate I decided on a 2014 Chevy Silverado!! Thank you Jason for all your help and answering all my questions ! I will definitely recommend you and Fitzgerald to anyone who asks where to go for a vehicle! More

Great help all the way through! Mark did a fantastic job to find a used car to fit my budget. He kept in touch with any updates on the process of buying all the way to the end! Great Mark did a fantastic job to find a used car to fit my budget. He kept in touch with any updates on the process of buying all the way to the end! Great service. More