Fitzgerald Chevrolet Frederick

Please read I will no longer be doing business with Fitzgerald Automall . This company is the worst company in the world this company has made my first time bu I will no longer be doing business with Fitzgerald Automall . This company is the worst company in the world this company has made my first time buying a car the worst experience ever I will never recommend anybody to come here to buy a car I will make sure that my parents who are now looking to buy new cars stay away from this company because they were going to continue their services with Fitzgerald . After letting a few people that I know about this company and all the things that happened to me as far as my car they will no longer be buying anything from Fitzgerald Automall as well ... I took my car to Fitzgerald auto Mall and gave us Berg Maryland to get an oil change this company is so horrible that they did a horrible oil change on my car which caused all the oil to leak out of my car which then caused my car just shut off while I was driving it which then caused me to believe that it was my fault or that it was going to be my responsibility to fix my car I did not have the money at the time to get the car fixed so I had to wait two weeks of my time not being able to do anything because my car was shutting off to take it to Fitzgerald in Frederick Maryland to look at it because it was the closest place that I could take it to they didn't told me that whomever did my oil change did not do it correctly and all the oil has leaked out of my engine not knowing that it was another Fitzgerald that did the oil change .... Long story short the only thing Fitzgerald did for me was put oil back in my engine and offer me a free oil change the next time I came in that's it this company is the worst company ever I will never recommend this company to anyone else and I'm looking around for cars right now And the last place I will be going to is Fitzgerald to try to get a new car I will be looking at other dealerships to get a car because Fitzgerald has lost 110% of my trust .... any customers looking for a car at Fitzgerald I am telling you right now do not waste your time ....when I first bought this car I was excited and happy with my first car to weeks later I didn't realize it because I didn't see it at the time but two weeks later I looked in my backseat as the sun was gleaming on it I saw countless amount of stains in the backseat of my car it literally looked like someone died in the backseat of my car and they just did a horrible job of cleaning it up when I contacted this Gerald and ask them about this and to clean it they did not do anything for me like I said this is a horrible company I have countless stories of the three years that I've owned this car from this company but there's not enough time in the world for you guys to read it all I hope whoever sees this stays far away from this company More

Will definitely go back!! From the moment we arrived we were treated well and were never under any pressure. Call David Harrison. He is very helpful and had knowledge over many From the moment we arrived we were treated well and were never under any pressure. Call David Harrison. He is very helpful and had knowledge over many makes and models. He went above and beyond and we have no problem referring him to friends and family. All car buying experiences should be like this!! All the other personnel that we encountered were also friendly and helpful. It was an easy process. More

This is how easy (and painless) it should be! I was looking for a pretty inexpensive vehicle and with a little bit of luck I found just what I needed at Fitzgerald in Frederick. Jason guided me th I was looking for a pretty inexpensive vehicle and with a little bit of luck I found just what I needed at Fitzgerald in Frederick. Jason guided me through the process and made it a lot of fun to buy a car. Even the finance guy was a hoot! (At some places it is like a never-ending, painful dental appointment!) I hope I get the chance to work with Jason again. If I ever need another vehicle I am coming back to Fitzgerald in Frederick. Thank you. More

First rate I have used this dealership for many years. I trust them to be courteous and dependable with each visit. I would recommend them without any reservat I have used this dealership for many years. I trust them to be courteous and dependable with each visit. I would recommend them without any reservations. More

David Harrison and Josh Gutzman were fantastic! Fitzgerald had the truck I wanted at a great price and David Harrison took care of answering all my questions and was patient despite some interruptio Fitzgerald had the truck I wanted at a great price and David Harrison took care of answering all my questions and was patient despite some interruptions in my time. When we closed the deal, Josh Gutzman was the best business office closer I've ever worked with. Both were honest and professional throughout. Strongly recommended. More

30,000 mile service My Mazda CX-9 runs like new and looks great after a mini detail. Fitzgerald' s generous loaner policy allowed me to drop off the day before the servic My Mazda CX-9 runs like new and looks great after a mini detail. Fitzgerald' s generous loaner policy allowed me to drop off the day before the service, so time was not an issue! Thanks for another wonderful service experience! M.Cheripka More

Great Place to buy a car I purchased my Mazda from this dealership and had a good experience. With that said, I travel about an hour (one-way) to bring my car here for service I purchased my Mazda from this dealership and had a good experience. With that said, I travel about an hour (one-way) to bring my car here for service. I could go to another location, but here, they know my name and my car. The friendly customer service keeps me coming back! More

2015 cpo Jason is a man of his word. Prior to speaking with Jason I was pretty sure Fitzgerald of Frederick would not get my business as a result of a prior s Jason is a man of his word. Prior to speaking with Jason I was pretty sure Fitzgerald of Frederick would not get my business as a result of a prior sale in 2013. After speaking with Jason he assured me the dealerships ethic had changed since my last purchase. HE was correct, it had. When it comes time for me to make another purchase I will seek out Jason. Thanks for making it so easy. I was in and out in just over an hour, nice. More

Thanks Mark Mark was great, he was very honest and did what he said he was going to do when he said he was going to do it. you cant ask for much more ! Mark was great, he was very honest and did what he said he was going to do when he said he was going to do it. you cant ask for much more ! More

Great car buying experience Just bought a 2017 Chevy Bolt. This was a BIG purchase for us. We wanted to make sure it was the right car. Roberto Alvarez was patient and very kn Just bought a 2017 Chevy Bolt. This was a BIG purchase for us. We wanted to make sure it was the right car. Roberto Alvarez was patient and very knowledgeable. He listens and answers your questions. The car sells itself. Either it's right for you or it is not. But, Roberto made the process relaxed and enjoyable. He knew the car well and made it accessible to us. That positive experience made a big potentially stressful decision a pleasant one that stayed with us. Mike Bennett in Finance was also terrific. He got us a great rate and was also a pleasure to work with. More