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Fitzgerald Chevrolet Frederick

Frederick, MD

4.4
549 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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114 Baughmans Lane

Frederick, MD

21702

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Showing 549 reviews

July 03, 2017

New Mazda 6 I recently visited David Harrison at Fitzgerald Auto Mall in Frederick to see if I could trade my older Mazda 6 up to a new one. David was extremely p More

by kirk107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harrison
Jul 06, 2017 -

Fitzgerald Chevrolet Frederick responded

We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.

July 03, 2017

2010 Buick Enclave I recently purchased a used 2010 Buick Enclave and I can't be happier with it. Mark and the members of Fitzgerald Auto Mall made the processes easy a More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lawson
Jul 06, 2017 -

Fitzgerald Chevrolet Frederick responded

We appreciate your honest feedback. We're happy to hear you've been well taken care of by our team, and we hope you're enjoying your car. Please let us know if there's anything else we can do for you. See you on the road!

July 01, 2017

Great Buying Experience Fitzgerald Frederick provided an very enjoyable buying experience. David Harrison and Josh Gillions were polite, fair, helpful, and engaging. We arr More

by Shep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Harrison, Joshua Gillions
Jul 03, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks for this glowing review for Josh and David! Enjoy your new Mazda CX-5 Grand Touring!

July 01, 2017

Took a long time. Our salesperson, Mr. Harrison, had to multi-task due to shortage of available personnel. Given his handicap due to this, it took a long to get things More

by Rltimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harrison, Mike Sienkiewicz
Jul 03, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks for your great review for David. I will be sure to pass on your comments to management.

June 29, 2017

Fifth vehicle We purchased our fifth vehicle on this past Saturday afternoon. We purchased our second Equinox. Nick Lemieux was great to work with during this purch More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lemieux , Mike Bennett
Jul 03, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks so much for this great review and rating! Enjoy your new Equinox!

June 28, 2017

Great service The service was excellent and Mark Lawson was a great help in selecting a perfect car for our family, would use this dealership anytime again. More

by DJLoots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lawson
Jul 03, 2017 -

Fitzgerald Chevrolet Frederick responded

I'm glad you and your family had a nice buying experience with Mark and our team. Enjoy your new vehicle; thanks!

June 27, 2017

GMC Sierra Best buying experience at a dealership! My wife and I came by one day just to look around the lot. Dave knew he was was not going to make a sale tha More

by Boxerdobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harrison
Jun 28, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review!

June 24, 2017

Professional, courteous, efficient We had a very satisfactory experience trading in a vehicle we no longer needed and obtaining a replacement truck through Mark Lawson. He was patient, More

by redtruck
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Lawson, Zach Sherman
Jun 28, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. If there is anything else we can do for you, please give us a call.

June 21, 2017

An excellent car buying experience We went into the day with a list of vehicles we wanted to look at across Maryland. After some awful experiences at other dealerships, Fitzgerald was o More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Jason Saville
Jun 22, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks so much for the praise, Zach! We certainly appreciate this wonderful review and your recommendations as well. I will be sure to pass this on to Jason and Mike.

June 20, 2017

Consistency Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expe More

by Corvette05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Picco
Jun 20, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks for this great review! I will be sure to pass this on to Tom. We will see you next time you are back in for service!

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