Fitzgerald Chevrolet Frederick

Everyone I dealt with was proficient. I bought a VW Golf Alltrack SE from David Harrison and have no regrets. David was willing to spend as much time with me as I needed to pick out the tr I bought a VW Golf Alltrack SE from David Harrison and have no regrets. David was willing to spend as much time with me as I needed to pick out the trim, color combinations and options I wanted, then found the vehicle out of state, had it driven in, washed, gassed up, and I drove it home all in one afternoon. The financal paperwork was completed quickly. I've purchased 5 cars in Maryland in the last 15 years from 5 different dealers, and this was among best experience. More

A Great Car Buying Experience I came into the dealership just to browse their selection to compare with others in the area but after seeing their prices and more importantly, their I came into the dealership just to browse their selection to compare with others in the area but after seeing their prices and more importantly, their *attitude* towards helping me, I was amazed. My sales rep, Eric Teixeira, went above what I expected him, he was knowledgeable about the cars I was interested in and helped to lock down the exact car that met my needs. He was there with me every step of the way until I rolled off the lot in my new car. Thank you, Eric! More

Great Service! Couldn't have asked for more. Mark got a car from another dealership transferred just so I could look at it (and then I decided against it and he wasn Couldn't have asked for more. Mark got a car from another dealership transferred just so I could look at it (and then I decided against it and he wasn't upset one bit!). He also picked me up at home so I didn't have to arrange for a ride to pick up my new car. If that's not service, I don't know what is. Thanks Mark! More

Excellent! Jason Saville and Kevin Webb made my buying experience as easy and convenient as possible. Zach in finance was great to work with and made the process Jason Saville and Kevin Webb made my buying experience as easy and convenient as possible. Zach in finance was great to work with and made the process smooth and easy. Top notch customer care and service. Highly recommend this dealership and these staff for anyone looking to purchase a new or used vehicle. More

Buying experience Jason Saville made buying car so easy, no hassle, he's very helpful and very patient. He gained my trust, he's honest and answered all my questions. W Jason Saville made buying car so easy, no hassle, he's very helpful and very patient. He gained my trust, he's honest and answered all my questions. Worked my budget and got me a car that I thought I'd never buy, now I'm loving my 2008 Jetta. He definitely understands my needs by showing lots of options, truly understand exactly what I'm looking for. It was an awesome experience, I'll definitely recommend Jason Saville if you're looking for great deal. Thanks Jason Saville.... More

Great experience! My husband and I walked into Fitzgerald simply to test drive a car, we weren't ready to buy. We met with David Harrison. After not finding exactly w My husband and I walked into Fitzgerald simply to test drive a car, we weren't ready to buy. We met with David Harrison. After not finding exactly what we wanted on the lot, he had a car transferred from Annapolis for us. We came in the next day, again, simply to test drive. We ended up buying a CPO Volkswagen Jetta. David was an absolute pleasure to work with. He was extremely knowledgeable about the car and its capabilities. While I was buying my car, he had 3 other sales going on while the rest of the salespeople seem to just be standing around. Clearly he's top notch at what he does. After moving over to finance, we had the same experience...outstanding. Fitzgerald goes out of their way to make sure this is an easy and and pleasant experience. I would recommend FItzgerald to anyone out shopping for a car. P.S. -- I got $1,000 more for my trade than CarMax was giving me. More

Great service Mark did a great job. Excellent service he explained everything very well. The service was fast. In and out in a flash. See Mark he's the best. Mark did a great job. Excellent service he explained everything very well. The service was fast. In and out in a flash. See Mark he's the best. More

Outstanding Service, Integrity, Professionalism Kevin Bull has been my service manager for two vehicles for the past six years. He is knowledgeable and professional and has always dealt with me fa Kevin Bull has been my service manager for two vehicles for the past six years. He is knowledgeable and professional and has always dealt with me fairly and honestly. The service team's ability to accurately diagnose and repair problems has saved me time, money and headache. Recently I had transmission failure in another state and had the vehicle towed to a nearby dealer, who immediately wanted to do a very expensive major repair. I wisely called Kevin who told me he felt the repair, if needed, was overpriced, and offered to have my vehicle towed to Fitzgerald. Upon getting the vehicle he laid out some less expensive repair options for me. Ultimately I decided to trade the vehicle in and purchase a new vehicle from Fitzgerald, where I received a great deal. I will continue to have all of my vehicles serviced at Fitzgerald due to the professionalism of folks like Kevin. I am a customer for life. More

Jason worked hard to give us great service! We are about 45 minutes away, but it was worth it! We found the ad for a used Cadillac online at Fitzmall.com. Our sales rep, Jason Saville, was grea We are about 45 minutes away, but it was worth it! We found the ad for a used Cadillac online at Fitzmall.com. Our sales rep, Jason Saville, was great at answering our questions over the course of several days so we didn't waste our time. Even though we were already getting a great deal on the used Cadillac, we were able to do a trade in. We were on a budget, so didn't think a dealership would have something in our range. The Cadillac needed some repairs, which the service department did for a reasonable price. I really appreciated the thorough inspection that was done, including recommendations for repairs that weren't required for the state inspection. I feel like I know what I got. I am very pleased and I feeI more confident about purchasing from a dealer than many private sellers out there. Jason was generous with his time and very thorough. He personally made our experience great with his responsiveness and patience. I would definitely recommend Fitzgerald Auto Mall, and especially ask for Jason! More

Great Service Excellent customer service. Worked with me to find the vehicle I was interested in within my budget. The timeframe for the purchase was also quick. Excellent customer service. Worked with me to find the vehicle I was interested in within my budget. The timeframe for the purchase was also quick. More