Fitzgerald Chevrolet Frederick

Sales and Credit Huge problems with a TDI VW turn in under the buyback program. Sales told us to finance a portion at .9% to save an additional $1,000, we applied onli Huge problems with a TDI VW turn in under the buyback program. Sales told us to finance a portion at .9% to save an additional $1,000, we applied online under the guise of VW financing....only to find out once we got to the dealership and turned our TDI in, it was not true. We would have paid cash for the difference, but the salesman sent us to the bank for a cashiers check prior to learning this to save the "$1,000", and were wary for the course, than to only find out, the rate was much higher even though we have excellent credit....FAST Forward, we are owed $524 from the dealership, today is April 6, yet to receive. We did however receive notices from other banks that they shopped our info to, WITHOUT our consent, and that drops one's credit score. STAY AWAY. More

6 Great purchases from Fitzgerald I have purchased 6 new cars from Fitzgerald since 1995. I just took delivery of a new Mazda 3 last weekend. Mark Lawson happily provided about a doz I have purchased 6 new cars from Fitzgerald since 1995. I just took delivery of a new Mazda 3 last weekend. Mark Lawson happily provided about a dozen test drives and did not pressure me to buy anything I did not want. He kept me informed on status of my special order car. During delivery, he pointed out I could save $1500 by taking advantage of financing incentives rather than paying cash as intended. Very pleasant experience and I will consider Fitzgerald the next time I am in the market. More

Truck Purchase - Great Experience I was a first time vehicle buyer and Jason made the experience go very smoothly. He was understanding of how I wanted to handle the car buying experie I was a first time vehicle buyer and Jason made the experience go very smoothly. He was understanding of how I wanted to handle the car buying experience and helped make my first car buying experience a good one. More

Great experience buying my Mazda CX-5 Second car I've purchased at Fitzgerald. Great dealership and price. Friendly and easy to work with. I really like the no-haggle pricing model. Second car I've purchased at Fitzgerald. Great dealership and price. Friendly and easy to work with. I really like the no-haggle pricing model. More

Great experience The staff was friendly and very helpful. Was able to purchase my vehicle very smoothly. Was very informative about the vehicle and offered to help se The staff was friendly and very helpful. Was able to purchase my vehicle very smoothly. Was very informative about the vehicle and offered to help set everything up for us. More

Great Had a great experience with Jason and Rob. I felt they both were honest and not trying to get over on me never felt pressured. Mike explained everythi Had a great experience with Jason and Rob. I felt they both were honest and not trying to get over on me never felt pressured. Mike explained everything thoroughly when I asked questions and once again I never felt I was being taking advantage of. More

Fantastic! Never has a purchase from a car dealership been this easy. I was shown the cars I asked to see. No high pressure tactics. In the end, I drove away i Never has a purchase from a car dealership been this easy. I was shown the cars I asked to see. No high pressure tactics. In the end, I drove away in a new Mazda 6 touring with premium package at an average market price. Process was completed in a timely manner. I would certainly buy again from John Lee and this dealership. More

Great experience It's been a pleasure on my second purchase at Fitzgerald Baughmans lane. Mr.Lawson was very knowledgeable also very helpful getting me the right vehic It's been a pleasure on my second purchase at Fitzgerald Baughmans lane. Mr.Lawson was very knowledgeable also very helpful getting me the right vehicle with great rates. Am pleased with the whole team and I can assure you Gods willing I will make other purchases. Am very satisfied. Thanks More

Purchased a '14 GMC Terrain Purchased a new GMC Terrain. My fiancée and I just recently had a baby boy, and needed something bigger. We worked with Jason Saville for our purchase Purchased a new GMC Terrain. My fiancée and I just recently had a baby boy, and needed something bigger. We worked with Jason Saville for our purchase, this is actually the 2nd time we worked with Jason for a new vehicle, and we will continue to only buy from him. Very easy process and so helpful!! More

Very comfortable When purchasing my 2005 RAV4 Mark was my sales associate. He had been looking for a specific vehicle for me for months and when he found one that met When purchasing my 2005 RAV4 Mark was my sales associate. He had been looking for a specific vehicle for me for months and when he found one that met the criteria and price range I had given him he called me right away to take a test drive. He was very thorough and explained everything to my satisfaction. He did his very best to make sure my experience was low stress explaining step-by-step as we went along in the process which I appreciated very much. If I ever buy another vehicle I wouldn't hesitate to call Mark again. He was honest and up-front all the way! More