Fitzgerald Chevrolet Frederick

'Auto purchase experience" I was very fortunate to have Jason Seville as my salesperson. The morning of my appointment I almost missed the appointment because it was extremely I was very fortunate to have Jason Seville as my salesperson. The morning of my appointment I almost missed the appointment because it was extremely cold - my car wouldn't start - called Jason who drove to my home - jumped my vehicle and escorted me to the dealership. He walked me through the entire buying experience with ease. I found Jason to be very patient and knowledgeable about the vehicle of my choice and products. He followed up with phone calls to see if I needed help in setting up some of the features in my acquired vehicle. I feel my experience at Fitzgerald Auto Mall was awesome from the very beginning with Jason . His kind positive personality truly made my purchase go very smoothly. Kudos Jason - you are the best!!! Thank you for caring. More

New car Mark was awesome to work with, it was great comfront working with someone who was very knowledgeable about the vehicle as well as being very understan Mark was awesome to work with, it was great comfront working with someone who was very knowledgeable about the vehicle as well as being very understanding with the situation! More

Professional service I inquired about the car I purchased today weeks before and John Lee was the salesperson that helped me by telling me all the information I need to kn I inquired about the car I purchased today weeks before and John Lee was the salesperson that helped me by telling me all the information I need to know . Mr Lee and his sales and finance manager made the purchase easy and comfortable. They are very good on what they do and just want to share it so others can benefit as well More

My excellent car buying experience I met Mark Lawson and discussed buying a new car. Mark was very knowledgeable and helpful! He was such a pleasure to work with. He guided me throug I met Mark Lawson and discussed buying a new car. Mark was very knowledgeable and helpful! He was such a pleasure to work with. He guided me through the entire process - never leaving me to wonder what's going on or happening next. Mark made my car buying experience a pleasure and I am so happy with my new CX-5! I would definitely recommend Mark Lawson and he entire Fitz team!!! More

Never doing business again I am not a car expert and I wasn't asking complex questions yet the salesman could barely answer any of my questions. My friend who came with me was a I am not a car expert and I wasn't asking complex questions yet the salesman could barely answer any of my questions. My friend who came with me was amazed how many times he heard the answer "I don't know" coming from a sales man. In the end he gave me incorrect information and a car with multiple problems. More

Mark Lawson Absolutely the best saleman ever In my search for a vehicle for my son I test drove 13 vehicles and dealt with about 20 salesmen. The reason we chose the Mazda CX-5 came down to the s In my search for a vehicle for my son I test drove 13 vehicles and dealt with about 20 salesmen. The reason we chose the Mazda CX-5 came down to the salesman. Mark :Lawson was absolutely, hands down the best, most knowledgeable and courteous salesman I have ever had the pleasure of dealing with. More

Excellent service, extremely knowledgeable, no pressure I just bought a new car from Fitzgerald, and it was an absolute pleasure to work with Brent Johns. He's very personable, a great listener, and he was I just bought a new car from Fitzgerald, and it was an absolute pleasure to work with Brent Johns. He's very personable, a great listener, and he was able to answer all my questions including the ones I didn't think to ask. And for anyone looking for a no-pressure showroom without the stress of haggling, I'd recommend Fitzgerald. While they will offer additional dealer services (upselling) there is no pressure to purchase these extras (although I think some of the extras are worth it and are reasonably priced). I was impressed overall with their vehicle pricing. It was very competitive. I compare this to another dealer experience in which the salesman knew next to nothing about the car I was looking at (he didn't even know how to open the back hatch) and asked if I'd be interested in a Honda Odyssey after I mentioned that I was only looking for smaller cars and then went down the route of "What can I do to get you to buy this car today" after I told him I wasn't ready to purchase for another three months. I'm happy to say that Brent Johns and the rest of the staff at Fitzgerald was nothing like this. They all were so helpful and courteous and respectful of my time. This is the second car I've purchased from them, and I envision myself returning to them again when I need to make another purchase. More

Awesome effortless car buying experience . Came from out of state and Jason took care of everything. The purchase went smoothly and I was out the door in less than 2 hours. I would definite . Came from out of state and Jason took care of everything. The purchase went smoothly and I was out the door in less than 2 hours. I would definitely recommend Fitzgerald Auto Mall and ask for Jason Saville..... He will take care of you. Thanks again Jason!!! More

Recent lease of 2016 Mazda CX 5 My family and I recently traded in our vehicle for a new lease on a 2016 Mazda CX5 and we were pleasantly surprised with the caliber of service that w My family and I recently traded in our vehicle for a new lease on a 2016 Mazda CX5 and we were pleasantly surprised with the caliber of service that was provided, from setting up the appointment to the departure with our new vehicle from the dealership. Gary Randall contacted us from our initial Internet inquiry and scheduled our visit. He also speeded up the process by taking in our current vehicles information and told us what to expect. He greeted us and coordinated a test drive with Mark Lawson. Mark was so pleasant and easy to work with. He made each step of the process easy and was able to get us a better vehicle at a better price than we ever expected. Joshua Gutzman in finance was also very professional and did a great job explaining the paperwork and getting us on our way. Mark then gave us our keys went over a few more features in our new car. He even programmed my phone in the car's blue tooth and set my navigation system up for home! Mark definitely went above and beyond and we are so grateful for the experience and service we received. We will definitely do business with them again and will be telling our friends. More

A pleasure to work with. Brent was great to work with in purchasing our new car. No pressure, very knowledgeable about product, always kept us up to date. We ordered a car t Brent was great to work with in purchasing our new car. No pressure, very knowledgeable about product, always kept us up to date. We ordered a car to get exactly what we wanted. More