
Fitzgerald Chevrolet Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 548 reviews
Fastest car purchase to date. Tracy Carbaugh was fantastic, heard me completely and very accommodating. Fitz Auto Mall gave me *the best* trade in appraisal AND provided me with th Tracy Carbaugh was fantastic, heard me completely and very accommodating. Fitz Auto Mall gave me *the best* trade in appraisal AND provided me with the lowest financing rate over several other visited dealers. So far so good with my new (me) car: a 2011 Juke with lots of options that I'm enjoying immensely :-) I would absolutely not fail to hesitate in recommending this dealership to anyone I know. Thank You again Tracy & everyone at Fitz Auto Mall! More
new purchase Marc was polite and true to his words. Great salesman! Any customer will enjoy doing business with him. He is quick and fast. Marc is your man to Marc was polite and true to his words. Great salesman! Any customer will enjoy doing business with him. He is quick and fast. Marc is your man to deal with More
Great Experiance Had a great pressure free car buying experiance at Fitzgerald Chevrolet. My car salesman, Jason Saville, was knowledgable about the car information th Had a great pressure free car buying experiance at Fitzgerald Chevrolet. My car salesman, Jason Saville, was knowledgable about the car information that I was seeking. More
Satisfied Customer I bought my car monday the 25th of apr. Very good customer service,extremely knowledgeable, and worked with me to get the car i wanted. I would recom I bought my car monday the 25th of apr. Very good customer service,extremely knowledgeable, and worked with me to get the car i wanted. I would recommend anyone to come down and buy a car from fitzgerald. When you go there ask for jason saville he was my dealer More
Excellent experience doing my first internet car purchase! I had been wanting a used Cadillac XLR-V and found one I was interested in at Fitzgerald. The only problem was that I live in Colorado and the car was I had been wanting a used Cadillac XLR-V and found one I was interested in at Fitzgerald. The only problem was that I live in Colorado and the car was at Fitzgerald in Maryland. Lina Yi worked with me relentlessly over the phone, by email, and text to get me every bit of information and arrange for a friend in the area to test drive it for me and be my local eyes and ears so to speak. Once I had decided I thought I wanted to move forward with the purchase I worked with Josh Gutzman for most of the rest of the transaction. Josh would quickly call or email whenever I had a question or needed information for my financing or insurance. Josh was even able to find me financing for half the rate I had secured at my Credit Union. Once the transaction was done Josh and Lina worked with the shipping company I had contracted with to get the car loaded and off to me in Denver. It was a great experience and I'm going to go into their dealership if and when I'm in the area and thank them in person! More
friendly and up-front My wife and I traveled 150 miles to buy a used VW we saw on Autotrader. There was a discrepancy between a listing and a photo and Tracy, the sales-lad My wife and I traveled 150 miles to buy a used VW we saw on Autotrader. There was a discrepancy between a listing and a photo and Tracy, the sales-lady, went out to check and confirm and then continued to answered questions and check on things during the 4 days that elapsed before we could get there. She was obviously very concerned that we would not make such a long drive and not have the car meet our expectations. The car was in good shape and they even had service look at a concern that we had to help make sure that the previous owner had taken care of it. On top of it all when I was at the bank gathering a cashier's check it turned out they needed my wife's signature too, and Tracy gave her a ride over there to facilitate the process. Josh, the manager, even looked into some things for us. He told us that the car could have a sunroof added, but then went back and called the company that does it and it turned out that they don't normally do that body style, so he wanted to make sure we knew that before buying. More
Thank you Jessica Broockerd! My wife and were looking for a new SUV and Jessica was so helpful and knowledgeable in explaining the features of the The Mazda CX 5. She answered all My wife and were looking for a new SUV and Jessica was so helpful and knowledgeable in explaining the features of the The Mazda CX 5. She answered all our questions and was so pleasant with no pressure. We decided on The CX 5 and love! I highly recommend asking for Jessica If your looking to buy a vehicle. Thanks Jessica! More
Pre-owned 2016 Mazda CX-5 Purchased a pre-owned 2016 Mazda CX-5 from salesman Jason Saville. Jason was pleasant, informative, respectful and very helpful. To date, we purchased Purchased a pre-owned 2016 Mazda CX-5 from salesman Jason Saville. Jason was pleasant, informative, respectful and very helpful. To date, we purchased 13 vehicles from other dealers and by far, Jason was the best we worked with. When we are ready to purchase number 14 we hope Jason will still be at Fitzgerald's. Update, 5/12/2016 , we were told Fitzgerald does not transfer tags from trade in to vehicle being purchased. So Fitzgerald applied for new permanent plates and gave us a temp plate. We returned the old plate from vehicle we traded in, to our local DMV. Few weeks later, we get $10.00 refund from Fitz and temp reg, card, since they did do a plate transfer.. Now we have to go to DMV to straighten this mess out, Fitz tittle department has been no help and wont return calls. Like the vehicle and salesman Jason but not sure I would buy from Fitz again, do to tag problems. More
Great Buying Experience We bought a Certified Used 2014 Silverado LTZ Crew Cab on March 24 2014 and our salesman was Jason Saville. He was great and friendly to work with. We bought a Certified Used 2014 Silverado LTZ Crew Cab on March 24 2014 and our salesman was Jason Saville. He was great and friendly to work with. He always answered text messages and emails immediately. He was very busy but still kept up with us and our questions. We had our used vehicle appraised while we test drove the new one and when we got back it was ready and we started our purchase. He went above and beyond and Kevin also did amazing job making the numbers work and come together. In the finance department Brian Wallace did our paperwork. He was very pushy about warranties and coverage I didn't want and when I turned them down I was told I was making a huge mistake, almost as if he thought they were selling me a piece of junk. More
From old to new Got a great deal switching out my out 02 elantra with a nearly brand new 15 elantra. First time buyer with limited credit history and they still pulle Got a great deal switching out my out 02 elantra with a nearly brand new 15 elantra. First time buyer with limited credit history and they still pulled off a great deal for me. Very amazing guys, not pushy at all and just all around great car buying experience. More