
Fitzgerald Chevrolet Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I found this car online and requested a price. Once we had settled on an out the door price, Justin was confident enough in it to send me a purchase order so I had written proof. The offer was fantastic, had settled on an out the door price, Justin was confident enough in it to send me a purchase order so I had written proof. The offer was fantastic, so great that no other dealer could come close to it. I gave him a call and told him I was coming in about 2 hours ahead, and he had the car ready. We were able to get the price we discussed, except for a minor adjustment of <$8 because of tax on a rebate, and everything went great. The car is exactly what I want and I could not be happier. It was well worth the 2 hour drive to Fitzgerald for me to get the car I want at the best price I could find across 2 states. Justin was extremely knowledgeable about the car, showing me every detail that I might want to know and made sure I was familiar with all the operations inside it. More
Was in the market for a new hatchback and stopped in to Fitzgerald's to test drive a Mazda 3 5-door. Was greeted by Joe who, after a few questions and some info exchange, quickly grabbed the keys to one o Fitzgerald's to test drive a Mazda 3 5-door. Was greeted by Joe who, after a few questions and some info exchange, quickly grabbed the keys to one on the lot. He explained the features on the car and even compared it to other models/features from other manufacturers. I had already done a lot of research, but he was very knowledgeable, too. We drove both highway and back roads for about 30 minutes, chatting about other models we had or were going to test drive. Once we were done and we explained we were still in the early stages of looking, he gave us his card and said to call him with any questions. There was no pressure whatsoever. About a week later we called him back to see if the car was still available and if he would be there to discuss purchase details. He said he'd be there, so we stopped by. He explained the pricing and the Fitz packages. I already knew their pricing was the best after calling a few other dealers. The process was easy and friendly and took a little more than an hour. Once we had finished signing all the paperwork and the car had been detailed, Joe went through everything on the car and stayed past closing! Bottom line: I would go back to Fitzgerald's and ask for Joe Dunn when I'm ready for my next car. More
I've purchased cars from this dealer in the past and the experience was always great. This time I went in for my first service visit and just as expected, the experience was also great. I dropped off my experience was always great. This time I went in for my first service visit and just as expected, the experience was also great. I dropped off my car and within minutes they had me in a loaner and on my way. The diagnostic and repair of a bad radiator took 24 hours. When I returned to the service center I was processed and on my way within 5 minutes. Again, everyone was very polite and professional. When I walked up to the car, I noticed that it was washed and detailed very thoroughly. The person who did it knew how to wash a car because there were no swirls or scratches in the paint. I opened the hood to inspect the cleanliness of the repair. The tech did a fantastic job on the replacement and the engine compartment was spotless. Given how messy of a job changing out a radiator is, this is a welcome surprise. I fully expected to have to clean out the engine bay on my own. I've been to other dealerships in my area and by far this dealer has done the best overall job. I will certainly go back in the future for service and purchases. More
Joe was a very informative and pleasant salesperson who allowed me the time to ask questions, take a test drive, and decide on a car without undue pressure...It was an experience that I will share with fri allowed me the time to ask questions, take a test drive, and decide on a car without undue pressure...It was an experience that I will share with friends and family...Thanks, Joe!!! More
Brought in a veloster for me personally. Called the second it got on the lot and he took care of me. Everyone here was very friendly but Ludwig(Ben) was superb!. Thank you! second it got on the lot and he took care of me. Everyone here was very friendly but Ludwig(Ben) was superb!. Thank you! More
My wife and I had an incredible experience at Fitzmall in Frederick Md. Our sales associate was very accomodating and worked tirelessy with us, thanks Ernest. We also had a nice experience with the finance d Frederick Md. Our sales associate was very accomodating and worked tirelessy with us, thanks Ernest. We also had a nice experience with the finance department who assisted us with all possible options of financing and even working in a repair warranty that was very affordable. Our overall opinion is that we will be buying our next vehicle from Fitzgerald's. Thanks to all who assisted. More
Purchased a new 2012 Chevy Cruze, great car and the salesman was wonderful to work with as was everyone in the building. I would recommend everyone to purchase a vehicle here, you won't be disappointe salesman was wonderful to work with as was everyone in the building. I would recommend everyone to purchase a vehicle here, you won't be disappointed. More
Joe and Duane were great to work with. They got me a great deal on a new Mazda5 and helped me choose the features and warranties to fit my needs all within my budget. great deal on a new Mazda5 and helped me choose the features and warranties to fit my needs all within my budget. More
It was a great experience, very smooth process. Joe is It was a great experience, very smooth process. Joe is very knowledgeable and super friendly. He took care of everything. The service didn’t stop It was a great experience, very smooth process. Joe is very knowledgeable and super friendly. He took care of everything. The service didn’t stop after the sale, which is nice. Joe has checked in with me a few times to ensure I was pleased with the vehicle. I would defiantly recommend this dealership and Joe Dunn to my friends and family if they were in need of an honest salesman. More
I drove over from Virginia to Maryland to look at the great color selection of the Mazda CX5, and Fitz gave me such a good deal, I bought it. The sales rep was very knowledgeable, friendly, and just a re great color selection of the Mazda CX5, and Fitz gave me such a good deal, I bought it. The sales rep was very knowledgeable, friendly, and just a really nice guy. There was no pressure. I've already been telling my friends to go to Fitz. More