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Fitzgerald GMC Rockville

Rockville, MD

4.8
120 Reviews
Fitzgerald Rockville GMC establishes and maintains successful business relationships with all our customers through our associates. We strive to continually improve the effectiveness of the Fitzgerald system for satisfying customers, which includes our sales, service and parts processes. Our organization is committed to achieve excellence, in our customer’s view, while fulfilling our responsibilities to our community, associates, franchisors and to all with whom we do business. An excellent customer experience is achieved through the efforts of all members Fitzgerald Rockville GMC working together.
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5501 Nicholson Ln

Rockville, MD

20852

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Showing 120 reviews

December 03, 2025

James Shuler, I want to start off saying thank you first! James, was the best! I just came there to look for a car because my car was not working any longer. James met me on the lot with a smile and shook my More

by fernandoportugal3154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Canozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

Listen to customers and help an informed decision. Service is plus, agent goes beyond sale of car. Welcoming staff, smiley. Very nice refreshment. Respectful. It was very nice doing business with the More

by sam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Canozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the fantastic feedback! We're proud of James and our team for providing such professional, welcoming service. We appreciate your business!

December 02, 2025

I can’t say enough great things about James Shuler at Fitzgerald GMC. He is one of the most genuine, knowledgeable, and customer-focused sales professionals I’ve ever worked with. James is honest, pat More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for this outstanding review! We're incredibly proud to have James on our team. His genuine, patient, and professional approach is what we strive for. We truly appreciate your high recommendation!

December 02, 2025

I would recommend them to anyone. We have bought from them two times now and have been verry happy. Sales and service were both exceptional.. More

by Some Where On Jupiter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for your loyalty and this fantastic review! We're honored to have earned your business twice and thrilled that both sales and service were exceptional. We appreciate the recommendation!

December 02, 2025

James is a great guy he walked me through on what to look forward into buy a car. He went through the differences in what finance and leasing was and pretty much helped me decide on a couple of car choices I More

by Torrez34
Recommend Dealer
Yes
Employees Worked With
Brayan Rubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ferrufino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the great review! We're so glad James provided such helpful guidance and made your car-buying experience a positive one. We appreciate your business!

December 02, 2025

This was the best car buying experience I've ever had. James was the absolute best. From the first phone call, to handing me the keys, he was on it. No pressure and very transparent sales process. More

by jgarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the fantastic review! We're thrilled James made this your best car-buying experience with his attentive and transparent service. We truly appreciate your business!

December 02, 2025

I had very good customer service the care James gave us was extraordinary I would definitely come back again for the care he gave us More

by yabuoli21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the wonderful review! We're so glad James provided extraordinary care and service. We look forward to welcoming you back!

December 02, 2025

Jon helped my little brother get his car seamlessly and professionally… I recommend him to anyone I know looking for a car even out of state. More

by stephiab.cre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the fantastic review and for recommending Jon, even out of state! We're proud he provided such a seamless and professional experience for your family.

December 02, 2025

I want to give a huge shoutout to James, the scheduler, for helping me with my car. His professionalism, patience, and quick communication made the whole process so much easier. He took the time to listen, More

by Tyler Graves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for this wonderful shout-out for James! We're so glad his professionalism and care made your process smooth and easy. We truly appreciate your recommendation!

December 02, 2025

I visited Fitzgerald Motors in May 2025 to look for a used car. The sales representative greeted me right away and listened to what I wanted. He explained the pricing clearly..I ended up buying a hyundai More

by tanyami33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shuler
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the great review! We're so glad James provided a patient, clear, and positive experience. We're thrilled you're confident in your new Sonata and appreciate your recommendation!

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