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Fitzgerald GMC Rockville
Rockville, MD
104 Reviews
Fitzgerald Rockville GMC establishes and maintains successful business relationships with all our customers through our associates. We strive to continually improve the effectiveness of the Fitzgerald system for satisfying customers, which includes our sales, service and parts processes.
Our organization is committed to achieve excellence, in our customer’s view, while fulfilling our responsibilities to our community, associates, franchisors and to all with whom we do business.
An excellent customer experience is achieved through the efforts of all members Fitzgerald Rockville GMC working together.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 10:00 AM
Sunday Closed
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Showing 104 reviews
November 29, 2025
Jonathan was very involved in the whole process from the minute I walked in. The communication with my salesman made me feel more comfortable with the whole process. I felt like my concerns were addressed a minute I walked in. The communication with my salesman made me feel more comfortable with the whole process. I felt like my concerns were addressed and he was patient with my search More
by Pimi
November 29, 2025
I have to say that my experience with Victor and Fitzgerald GMC was top tier. They held my hand the entire process which made my experience seamless. Special shout out to Ty…….he’s the best. If you’ Fitzgerald GMC was top tier. They held my hand the entire process which made my experience seamless. Special shout out to Ty…….he’s the best. If you’re in the market for a vehicle while being treated like family……I totally recommend them!!!! More
by VAgurl804
Employees Worked With
November 29, 2025
No games ,friendly,professional staff. I got an upfront offer that fell in the middle of my hi-lo range. Completely satisfied with my purchase. I got an upfront offer that fell in the middle of my hi-lo range. Completely satisfied with my purchase. More
by youbeonetoo
Employees Worked With
November 29, 2025
We just got the best service from James Shuler & Jon and also the best deal if any one in need of or planning to buy a new car should visit Fitzgerald Auto malls and specialty contact these to guys. Cheers also the best deal if any one in need of or planning to buy a new car should visit Fitzgerald Auto malls and specialty contact these to guys. Cheers for you both More
by Aman
November 28, 2025
WOW! !! What a great experience! Having bought GM vehicles for the past 50 years, I must say that this was a wonderful transaction. From our salesman, Vict !! What a great experience! Having bought GM vehicles for the past 50 years, I must say that this was a wonderful transaction. From our salesman, Victor Q. , to the GM Ty, everything went as smoothly as possible. Would not hesitate to purchase another vehicle from this dealership! 👌 More
by Tchorvinsky
May 05, 2025
First of all , I bought a Brand new Buick Envista 2024 at this dealership. 6 months later the car been going back to back for the same issues. The only person who’s looking out and trying their best to help this dealership. 6 months later the car been going back to back for the same issues. The only person who’s looking out and trying their best to help me is Brian Wilson ! The car is now in repairs going a month and still can’t find out the problem! Is it easier to do a buy back and change the vehicle!! It’s not encouraging to get your car here. More
by sasanyahamilton
Employees Worked With
N/A
March 29, 2025
Great experience today! Appreciate your great customer service and love this vehicle. Looking forward to servicing with you. Appreciate your great customer service and love this vehicle. Looking forward to servicing with you. More
by lawatson523
Employees Worked With
March 07, 2025
I purchased my automobile in 2022. I am a long-time customer who has enjoyed excellent service and communication with the members of the staff. Very timely and friendly, impressed wit I am a long-time customer who has enjoyed excellent service and communication with the members of the staff. Very timely and friendly, impressed with video feature of inspection normal dealership does not have this. I had a little hicup with the repair at first but Brian Wilson handled it. More
by kookgirl1
Employees Worked With
Brian Wilson and Alice (Receptionist)
